Custodial Services and Waste Management FAQs

Custodians work every night performing different services depending on the type of facility and how it is used. Custodial Services prioritizes research and instructional facilities, so classrooms and labs are serviced more frequently than administrative offices. 

These enhanced services are not included in routine cleaning but may be requested on a recharge basis. Departments may submit a service request online in SFSU FacilitiesLink or call the Facilities Services Customer Service Center at (415) 338-1568.

Across campus, separate receptacles are provided for recycling, compost and landfill. Individuals and departments are expected to sort and dispose of waste in the appropriate receptacles. Custodians collect recyclables on the same day as trash and transfer materials to designated containers for proper processing.

For security and safety reasons, Custodial Services staff are not authorized to unlock doors for anyone. Requests to unlock doors must be made to Campus Police at (415) 338-7200. You will need to present campus identification before being admitted. 

For spills, immediate clean-ups or filling of dispensers, please contact the Facilities Services Customer Service Center at (415) 338-1568. A custodian will be dispatched as soon as possible. 

Campus trash and recycling receptacles are designated for daily use and aren’t designed to accommodate the increased volume of trash generated during events. Groups may request additional on-site trash and recycling receptacles if they pay to service them during and after the event. When submitting an event-related work order, Custodial Services will estimate the appropriate number of receptacles needed.