Online Service Request for Faculty, Staff and Students

Below is a guide for submitting online service requests via FacilitiesLink using an SFSU account.

SFSU Facilities Portal

Go to the FacilitiesLink website.
Select 'MySFSU Login'.

Login with SFSU ID

Enter your SF State ID # or Email and then click ‘Next’.
Enter your password and then click ‘Sign In’.
Verify and complete your login with two-factor authentication (2FA) using your Duo token or app.

SFSU FacilitiesLink

You will be brought to your FacilitiesLink homepage. The appearance varies depending on the access granted.
Scroll down until you find ‘My Requests’ and click on that link.

Access Requests

On the ‘My Requests’ page, select the ‘Facilities’ button to place a service request for campus.
You may also check the status of previously submitted service requests through clicking ‘My Work Requests’.

Service Request Form

Please fill out the service request form completely and to the best of your ability. Required fields have an asterisk next to them. Be as detailed as possible and click ‘Submit’ once you have finished.