Conflict Resolution
Certificate
About this program
An interdisciplinary certificate in Conflict Resolution can be an excellent complement to any major. This certificate complements degree programs in communication, business, criminal justice, ethnic studies, international relations, labor and employment studies, political science and psychology.
Program Curriculum and Requirements
Program Scope
The purpose of this certificate is to learn to manage conflicting positions in various contexts and to develop constructive ways to engage in dispute management or conflict negotiation. Students may use this certificate to enhance their understanding of the critical role that conflict and its resolution play in the world today. This certificate complements degree programs in business communication, criminal justice, ethnic studies, international relations, labor and employment studies, political science and psychology.
The Conflict Resolution Certificate Program in the Communication Studies Department received a donation of $25,000 from Frank and Linda Kurtz in October 2017. The purpose of their gift is to conduct conflict management workshops that provide an opportunity for SFSU undergraduate students to learn approaches and skills for constructive dialogue in social interactions where diverse viewpoints can create tension and conflict. Dr. Victoria Chen, the Director of the Conflict Resolution Certificate Program, conducted the inaugural workshop in April 2018.
Program Learning Outcomes
Students develop a more in depth understanding of conflict and learn ways and methods to manage conflict in various communication contexts.