Office of International Programs (OIP)

Documents Processing Times

Request Processing Time
Concurrent Enrollment Letter
(For taking class at Another School)
5 Business days
Enrollment Verification Letter 5 Business days
Graduation Ceremony Verification 5 Business days
Planning to Enroll Letter 5 Business days
Post-Completion Practical Training Verification Letter 5 Business days
Proof of Expenses Letter 5 Business days
International Student Tuition Installment Agreement Form 24 hours
OIP Referral Form (For On-Campus Employment) 5 Business days
Social Security Number Support Letter 5 Business days
Travel Endorsement (Signature on the 3rd page of the I-20) 5 Business days

Last Updated: September 2012


When OIP needs to expedite documents (such as the I-20), we use an express mail service that will allow you to receive your documents by FedEx at YOUR expense. Your credit card (Visa, MasterCard or Discover cards only) will be charged upon requesting the service.

To request express mailing of your documents, go to the following website:    

You must use the website provided above 鈥 do not go through FedEx website directly, all communication will go through the E-shipglobal service, who will notify us that you are requesting your documents  to be sent by express mail. 

Instructions for using E-shipglobal:
To use E-shipglobal, you will be required to set up an account.  On their homepage, click on the button “Student Sign Up” near the bottom of the main page.

When setting up the account, you will be asked for:

  • Email
  • Password
  • First Name
  • Last Name
  • Date of Birth
  • Country
  • Address
  • City
  • Province or State (If applicable)
  • Postal Code
  • Phone Number


Once you have created an account, you will be sent an activation link to your email address.  After you have activated your account, and logged into E-shipglobal, you should see two big buttons:

  • Click on the button that says “Receive a Package from Universities


You will then be asked to choose a university:

  • Type in “San Francisco State University” and click on the drop down link


Next you will be prompted to select a department:

  • Please select “Office of International Programs


You will then see a page with which asks for the following information:

  • Student ID (From SF State)
  • Country
  • Your Name
  • Address where your documents will be shipped to
  • Phone number
  • E-mail


Next, click on the button that says “Ship/Quote

You will then be prompted to a page providing you with a quote for your shipment, and fields to provide credit card information.  Though you may also pay by wire transfer, we recommend using a credit card (Visa, Mastercard, or Discover only) if at all possible to expedite delivery.

Once you have completed all of these steps, SF State will be notified by E-shipglobal that we can ship your package to you.

Please pay close attention to the information submitted, as errors in the credit card information or submitting incorrect or incomplete address information will result in a delay in the mailing of your documents. If you experience any difficulty in registering and processing the shipment, please use the “Help” link in the site for step by step instructions. If you have additional questions about how to use this service, please e-mail


"Why can鈥檛 I have my I-20 signed today?"

One question that international students often ask is: "Why can't the advisors at OIP sign my I-20 when I walk into the office? Why do they need to hold it for give working days?"

If you are requesting a travel signature on your I-20, we may need to prepare a new I-20 for you in cases the information on your I-20 has changed. That is why we cannot prepare and sign your document(s) while you wait unless you have a true emergency requiring immediate attention.

Please plan ahead to that we can have enough time to prepare your documents in a timely and efficient manner. This is the best way that you can "help us to help you better," so that we can process your request in a timely and efficient manner.

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