Former IBM executive to lead California's largest accredited business school
SAN FRANCISCO, July 8, 2005 -- San Francisco State University has named Nancy Hayes, a former IBM and nonprofit executive, as dean of the College of Business effective Aug. 1, 2005.
"As a 20-year veteran of IBM's elite executive ranks, Nancy Hayes knows first-hand how to compete and succeed in a demanding business environment," said President Robert A. Corrigan. "The depth of her experience, and her highly effective leadership style, will benefit not only the College but the Bay Area business community."
Hayes comes to SFSU from WISE Senior Services, a Southern California organization that provides direct services to low-income and at-risk elders, where she was president and CEO. While there, she worked to enhance the organization's infrastructure and instill an entrepreneurial focus in order to build a base for growth as the baby boomers age.
Previously she served as CEO of the STARBRIGHT Foundation, which developed technology projects such as videos and CD-ROMs to help seriously ill children combat the medical and emotional challenges that accompany their illnesses.
"With her extensive background in the business and nonprofit sectors, Hayes brings added vitality to the College of Business," said John Gemello, provost and vice president for academic affairs. "As her track record shows, Hayes is particularly adept at forging new partnerships and directions for an organization while continuing to effectively serve its existing clients and maintain its core mission."
"This is an exciting time to join the College," Hayes said. "I am impressed by the quality of the faculty and staff and the efforts they have made to increase both the level of research conducted and the community outreach. I look forward to working with them to continue to build a business school that is responsive to the needs of students and of local and global employers -- especially at a time of economic change."
Before entering the nonprofit world, Hayes worked in management and marketing at IBM, rising through the ranks to become general manager of international operations for the company's Worldwide Sales and Services division.
In her 20 years at IBM, Hayes helped shepherd major changes in company operations. As general manager she was responsible for a massive sales and services re-engineering effort to ensure consistent, common execution worldwide. Earlier, as general manager of IBM Northern California, Hayes helped transform the unit in response to market feedback that indicated IBM was no longer responsive to customer concerns. The restructuring effort was later adopted by other IBM units across the United States and throughout the world.
"I think the first and most important thing is to get to know the people and get to know what they're thinking about the opportunities and challenges the College faces and what barriers are currently in their way," Hayes said. "And that includes supporters of the College as well as faculty, staff and students."
In addition to ensuring that the College effectively serves its students and faculty and grows its programs, Hayes will work to raise the profile of the College in the Bay Area business community.
"Every organization says 'we're the best-kept secret in town,'" she said. "The College of Business is not only one of the 'best-kept' but also one of the largest secrets in town."
A Chicago native, Hayes earned a master of business administration in finance from University of Chicago and a bachelor of arts in English and marketing from University of Dayton.
Accredited by the prestigious Association to Advance Collegiate Schools of Business, SFSU's College of Business enrolls nearly 5,000 undergraduate and 900 graduate students in traditional full-time programs and an accelerated MBA for working executives. Each year the College of Business awards more business degrees than Stanford, University of California, Berkeley and University of San Francisco combined, and is the largest grantor of MBAs to minority students in the United States. All of its full-time faculty members hold doctoral degrees, and most have experience with commercial enterprises and engage in applied business research.
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