SFSU Faculty Class Services for Class Rosters and Web Grades

Frequently Asked Questions

Web Grades Frequently Asked Questions

If you need assistance using this service, see the CS Faculty & Staff Contact list.


Q) I am getting an error message regarding my PAC number.

A) For assistance with PAC numbers, please refer to the SFSU PAC Information page.

Return to top | Return to Class Roster


Q) After logging in, one or more of my classes are not listed.

A) This occurs when the department/college has yet to inform Academic Services that you will be teaching the course.

You can check who has been assigned to teach the course using the online class schedule query (see above for instructions). To change the name of the instructor your department must notify the college who will notify Academic Services -- this process can take up to a week.

Return to top | Return to Class Roster


Q) I'm using Netscape 6.0 and having problems.

A) Notice to Netscape 6.0 users accessing SFSU web applications

If you are not getting transferred after clicking the Submit button, please do the following:
  1. Launch Netscape 6.0
  2. From the menu options at the top, select Tasks -> Privacy and Security -> Security Manager
  3. A Netscape Personal Security Manager window will appear in a separate window
  4. Click the tab titled "Advanced"
  5. From the buttons on the left, select "Options"
  6. Under "Change SSL settings:", uncheck the box "Enable TLS"
  7. Click "Close" to exit from the Netscape Personal Security Manager window
  8. Try accessing the service again

Another solution would be to use Internet Explorer or an older version of Netscape.

We apologize for the inconvenience.

If you have any questions, please contact the Web Team.

Return to top | Return to Class Roster


Q) I'm using Internet Explorer 5.5 and having problems getting an excel version.

A) Make sure you have upgraded to Internet Explorer 5.5 with Service Pack 1 (SP1)

To upgrade:

  1. Go to http://www.microsoft.com/downloads.
  2. Select Internet Explorer 5.5 with Service Pack 1 from the drop down list.
  3. Select your operating system. Follow the download instructions.

Return to top | Return to Class Roster


Q) When I tried to access the class roster I got a message that said:

Not Found

The requested object does not exist on this server. The link you followed is either outdated, inaccurate, or the server has been instructed not to let you have it.

A) The type on your letter may have rubbed off leaving you with the wrong web page address. The correct address is:

https://www.sfsu.edu/online/clslst.htm

Return to top | Return to Class Roster


Q) When I tried to access the class roster I got a message that said:

Alert!: This client does not contain support for HTTPS URLs.

A) You are using a web browser that cannot establish a secure web connection.

The Faculty Class Roster requires that your web browser supports SSL encryption to protect the student's privacy. Lynx, AOL, and early versions of Netscape browsers do not have this feature. Try again using another browser such as Netscape version 1.12 or higher. AOL users should type in the keyword 'Netscape' for instructions on downloading and using Netscape with AOL. For assistance with remote access please contact the Faculty Help Desk at 415.338.6825

Return to top | Return to Class Roster


Q) Students who have withdrawn from the course/university are on my roster or on my Web grade sheet.

A) This is correct.

Students who withdraw from the course after the fourth week of the semester are still considered enrolled. Students who have withdrawn will be identified using a pale yellow shaded background and the word 'Withdrawn' in the Regular/Open U column. On your Web Grade Sheet students who are withdrawn will be identified in the Status column with the word, 'Withdrawn'.

Return to top | Return to Class Roster


Q) I need access to this service from off campus.

A) For assistance with remote access please contact the Faculty Help Desk at 415.338.6825

Return to top | Return to Class Roster


Q) I work in the dept/college office. Can I have access to all classes in my department/college?

A) Yes

Yes, any SIMS/R user with access to screen 24 can also use the class roster. To request a SIMS/R account go to https://www.sfsu.edu/sims/survey.htm.

Return to top | Return to Class Roster


Q) Some of my students don't want to use their SFSU account - how do I get their internet service provider addresses listed?

A) Recommend a .forward file

It is not possible for SFSU to keep track of non-SFSU accounts. Suggest to your students that they place a .forward file in their SFSU account to redirect their mail to their preferred account.

Return to top | Return to Class Roster


Q) How do I transfer the e-mail addresses to my pine address book?

A) Using Copy and Paste

  1. Select (highlight) the e-mail addresses from the bottom of the class roster
  2. Select Copy from the Edit menu of your web browser
  3. Login to your Internet account using Telnet
  4. Start pine
  5. Select or type 'A' for Address Book from the pine main menu
  6. Type 'A' to select 'AddNew'
  7. Assign a nickname for this distribution list - this is how you will refer to your list
  8. Move down to the 'Addresses' line
  9. While on the Addresses line select Paste from the Edit menu
    ...you should see the addresses being entered - if not go back and repeat steps 1, 2, and 9
  10. Press ^X (control-X) to save your new entry

Return to top | Return to Class Roster


Q) How can I use the roster to tell if a student is enrolled in another section of the same course?

A) Enter the course number/abbreviation using the 'co/pre-requisite feature'

Normally, a student cannot be enrolled in two sections of the same course at the same time. It is possible for a student to be enrolled in one section and be on the waiting list for another. If a student manages (miraculously) to be enrolled in two sections of the same course the designator Conc will appear twice in the column for the pre-requisite course. If a student is enrolled in another section of the course and on the waiting list for your course a single 'Conc' will appear in the pre-requisite check column in the 'Waiting List' section of your roster.

Return to top | Return to Class Roster


SFSU Home   Search   Need Help?  

1600 Holloway Avenue, San Francisco, CA 94132 (415) 338-1111
Last modified July 25, 2014 by the Web Team