Student Concerns and Complaints

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Problem-solving pathways - Student Services

Student Services concerns or complaints

 

University registration, records, and regulations problem-solving pathway

BEFORE YOU BEGIN, read the official general policies and procedures section in the University Bulletin.

  1. 1st Contact - One-Stop Student Services Center, Student Services Building
  2. 2nd Contact - Dean of Undergraduate Studies or Dean of Graduate Studies.

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Financial Aid problem-solving pathway

BEFORE YOU BEGIN, read the official student financial aid information section in the University Bulletin.

  1. 1st Contact - Office of Student Financial Aid
  2. 2nd Contact - Student Affairs

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Housing problem-solving pathway

BEFORE YOU BEGIN, read the official student housing and residential services information in the University Bulletin.

  1. 1st Contact - Residential Advisor (if already assigned University Housing)
  2. 2nd Contact - University Housing
  3. 3rd Contact - Student Affairs

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Other university student services problem-solving pathway

BEFORE YOU BEGIN, visit the website of the office to learn about its policies and procedures.

  1. 1st Contact - Director of the student service (eg...Career Center, Student Health Services)
  2. 2nd Contact - Student Affairs

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