Proposed Revision of the Undergraduate

Management Minor

College of Business

Contacts:

Management Department, College of Business, San Francisco State University

Tom Staley, Management Department Chair staley@sfsu.edu x87471

Caran Colvin, Associate Dean, College of Business, ccolvin@sfsu.edu x82669

Management Dept. Curriculum Committee Members

Norma Carr-Ruffino, Chair, ncr@sfsu.edu x87473

Mike Albert, Curriculum Committee, malbert@sfsu.edu x85313

Mike Meeks, Curriculum Committee, meeks@sfsu.edu x87014

Attending the CRAC meeting: Caran Colvin, Tom Staley, Norma Carr-Ruffino

I. Introduction

Mission of Management Concentration and Management Minor

The Management Concentration will prepare you to succeed in a wide array of job positions in virtually any career. It will teach you to see the “big picture” of any organization, how key pieces fit together, and how the organization fits into an industry, field, and the overall economy. You will be able to recognize business problems and opportunities, to develop innovative responses to them, to take a leadership role regardless of your position, to set goals, and to use influential “people skills” in achieving them. You will develop an advanced understanding of what organizations, managers, and employees must do to perform effectively in today’s business environment—characterized by rapid change, global competition, emerging technologies, and entrepreneurial businesses with unique business models. You will also have a comprehensive understanding of the key perspectives and skills that managers must possess.

These tools can help you ‘add value’ to your company’s work focus—as well as to your own job and career. The better you understand the world of work from a managerial perspective, the more productive your working relationship with your manager, co-workers, subordinates, and others will be. And you can apply your skills and understandings to managing your own job, whatever it may be. In essence, you will learn to take a managerial perspective and to perform such managerial and leadership activities as planning, problem-solving decision-making, organizing, motivating, communicating, and team building. As a result, you will have the knowledge and skills to achieve success—regardless of the industry, field, or job position that you seek.

The Mission of the Management Concentration is to Prepare Students for Management Roles by Developing:

· Personal skills—self-awareness, self-assessment, self-improvement, perception, attribution, motivation

· Cultural awareness skills—Impact of culture, cultural elements, cultural diversity, corporate culture

· Relationship skills—emotional intelligence, empathy, assertiveness, connection, appreciating diversity

· Team skills—leading teams, contributing to effective team interactions and results—diversity, innovation, conflict resolution, collaboration

· Leadership skills—visioning, role modeling, inspiring, mentoring, delegating, assessing, managing change, future orientation, decision making, use of power

· Negotiation skills—creative collaboration, conflict resolution, win-win negotiation, developing package deals and tradeoffs, persuasiveness, selling ideas

· Communication skills—speaking, influencing, writing, leading – constructive, problem solving, assertive approach to communicating

· Critical thinking skills—critique, evaluate, analyze, consider alternatives, synthesize

· Problem-solving / opportunity-recognition skills--recognize, analyze (get at underlying issues), gather information, develop alternatives, incubate, select, implement, follow up

· Creative thinking / innovative implementation skills—boosting innate creativity, breaking through blocks, generating alternative options, applying creativity techniques, sell innovative outcomes

· Systems thinking skills—holistic perspective – recognizing connections, relationships, context, organization change, (role of staffing, compensation, training & development)

II. Reasons for the Changes

The changes in the minor in Management reflect the recent changes in the Management Concentration. Revisions to the Management Concentration were approved in spring 2006 and implemented in fall 2006.

III. Description of the Changes

The total number of units in the Management Minor will be reduced from 24 to 21 units, following the reduction of units in the Management Concentration from 24 to 21. Course offerings and number of courses have changed

Proposed Minor Current Minor

Required Courses (5) 15 units MGMT 405 Introduction to Management & Organizational Behavior 3 MGMT 605 Seminar in Organization Behavior 3 MGMT 640 Managing Diversity in the Workplace 3 MGMT 650 Creativity & Innovation in Business 3 MGMT 670 Strategic Organization Design & Change 3 Elective Courses (2) from the following 6 units MGMT 342 Leadership Skills for Women 3 MGMT 354 Starting a Business 3 MGMT 436 Family Business Dynamics 3 MGMT 567 Internship in Management 3 MGMT 610 Human Resource Management 3 MGMT 648 Leadership Patterns & Opportunities 3 MGMT 655 Emerging Issues in Management 3 MGMT 659 Introduction to Business Negotiating (also IBUS 659) 3 BUS 440 Ethics at Work II: Business 3 BUS 450 Greening of Business Total 21 units

Required Courses (4) 12 units MGMT 405 Introduction to Management & Organizational Behavior 3 MGMT 605 Seminar in Organization Behavior 3 MGMT 610 Human Resource Management 3 BUS 682 Environment of Business 3 Elective Courses (4) from the following 12 units MGMT 342 Leadership Skills for Women 3 MGMT 354 Starting a Business 3 MGMT 567 Internship in Management 3 MGMT 655 Emerging Issues in Management 3 MGMT 659 Introduction to Business Negotiating (also IBUS 659) 3 MGMT 680 Managerial & Organization Development in the Workplace 3 BUS 450 Greening of Business 3 IBUS 681 Seminar in Comparative Management 3 Total 24 units

What is new

Mgmt 670 Strategic Organizational Design & Change (Prerequisite MGMT 605 Org Behavior) is a new course offered in the concentration that provides students with needed management concepts and skills.

What is being revised or discontinued

· MGMT 640 Managing in a Diverse Workforce was formerly a variable topic course under MGMT 655 Emerging Issues in Management. It is now a required course in the concentration, and is proposed as a required course in the minor.

· MGMT 650 Creativity & Innovation in Business was formerly a variable topic course under MGMT 655 Emerging Issues in Management. It is now a required course in the concentration, and is proposed as a required course in the minor.

· MGMT 610 Human Resource Management, formerly required in the concentration and the minor, has become an elective in the concentration and is proposed as an elective in the minor

· MGMT 648 Leadership Patterns & Opportunities, a new course, is added as an elective.

· Former elective MGMT 680 Managerial & Organizational Development in the Workplace has been discontinued and will no longer be offered.

Rationale

The Curriculum Committee thinks that the Management Minor should reflect the new Management Concentration, which was approved by the CRAC and Academic Senate and took effect Fall 2006. To that end, the Committee did a review of management concentration offerings from about 30 comparable universities to learn what others are doing. This comparison will help us to offer the best program possible to provide our students with the knowledge and skills they need.

Bay Area context is important. The nature of typical local organizations is a key consideration—such qualities as high-tech, innovative, information-intensive, and service-oriented—call for management skills that may be quite different from the old industrial production model. Our primary academic organization and our accrediting agency value innovative offerings that meet valid needs, as does our department.

To provide the next mainstream content areas, we look to our Emerging Issues in Management course. For example:

MGMT 655 Emerging Issues in Management

Business Innovation to Meet Emerging Needs .

Leading Edge Practices in Corporate Citizenship

MGMT 670 Strategic Org Design & Change – new, now required

The department has always believed in the need for a management capstone course. The former Advanced Management course was discontinued—and we now believe it did not work well for our students because the approach was too abstract and theoretical and not adequately practical, hands-on, and concrete. This new course addresses the issue, and the outline even recommends certain texts tailored for such an approach and notes others that do not work well for such purposes. The course builds on knowledge and skills gained in MGMT 605 Organizational Behavior, a prerequisite course. It covers much of the content formerly covered in MGMT 660.

MGMT 660 – World Class Competitiveness – replaced by MGMT 670

This course morphed from the old Production course, which focused primarily on production efficiency in manufacturing,. the old industrial model. Dr. Jenner morphed it into World Class Competitiveness based on what was happening in the late 80s and early 90s – and his own interests, which included a significant segment on innovation. He died a few years ago and the course has been taught by a lecturer and a tenured person who is an HR expert. As the 655 Creativity course expanded, some overlap occurred. Most of the 660 topics will be covered in Mgmt 670, and some in Mgmt 650

MGMT 610 Human Resources Management – changed from required to elective course

This course will be an elective. The HR function in many organizations has been computerized and/or subcontracted to firms located in southeast Asia and it is no longer “mainstream management” as it was in the past. Staffing this area is also an issue because of faculty retirements.

ELECTIVES – reduced to 2 MGMT courses pre-approved, others advisor approved

The Management Concentration was recently reduced from 8 to 7 courses. It makes sense that the Management Minor should follow suit. We believe that the large majority of our students will benefit most by concentrating on management courses as electives. Therefore all pre-approved electives are MGMT except for two closely related BUS courses. We think the best approach to alternative electives is for the student to meet with a Management advisor to discuss vocational goals as the basis for selecting elective courses. That would open up the range of courses that might be advisor approved. We will still use the other courses as electives – but will be open to a wider range of courses. Therefore, the current pre-approved elective courses in other departments will still be selected to a lesser extent, with advisor approval.

V. Consultation

The management minor and management concentration proposals were prepared at the same time and various campus units were consulted. The curriculum revisions were presented to the college undergraduate curriculum committee (UCC) and approved unanimously by UCC members. The University Librarian was consulted on the concentration and agreed that the revisions did not require additional library resources. Revisions to the minor were not presented to the library, CRAC and the Senate at the same time as revisions to the concentration due to an oversight.

VI. Resource Implications

There are no resource implications for the revision of the management minor. Approximately 24 students annually declare a minor in management.

VII. Provisions for Program Assessment

The learning goals developed for the management concentration have been adopted for the management minor. Learning objectives have been created for each goal and the next step is the development of traits and rubrics for measuring outcomes. Objectives and goals are attached. The department is working with the college assessment committee and the University assessment coordinator to finalize the assessment plan for the management minor.

VIII. Advising and Transition Guidelines

The transition to the new Management Minor is expected to be even smoother than the transition to the new Management Concentration. Advisors are aware of the types of course substitutions to make that allow for an effective transition from old to new. They will be provided with updates to their Advising Manuals and the information will be included on the Management Department Faculty website.

IX Bulletin Copy

Minor in Management

Required Courses		Units
MGMT 405	Introduction to Management and Organizational Behavior	3
MGMT 605	Seminar in Organization Behavior	3
MGMT 640	Managing Diversity in the Workplace	3
MGMT 650	Creativity & Innovation	3
MGMT 670	Strategic Organization Design & Change	3
	Total Required Courses	15
Elective Courses
Units selected from the following with approval of a management adviser:		6
MGMT 342	Women in Management
MGMT 354	Starting a Business (non-entrepreneurship majors)
MGMT 436	Family Business Dynamics
MGMT 658	Leadership Patterns & Opportunities
MGMT 655	Emerging Issues in Management
MGMT 567	Internship in Management
MGMT 610	Human Resource Management
MGMT 655	Emerging Issues in Management
MGMT 659	Introduction to International Business Negotiating
BUS 440	BUS 440 Ethics at Work II: Business
BUS 450	Greening of Business
Total		21