General
Student Staff Positions
Resident Services Assistant
The RSA staff is responsible for daily operations of the Community Front Desks. Resident Services Assistants provide quality customer service to the residence community. General duties consist of the following: Oversees the community desks with an emphasis on customer service, maintain documentation and records including service requests, lockout cards, check-in/out procedures, daily inventory of room keys. Assist with mail processing; answer multi-line telephone, distribute messages; receive maintenance, custodial and grounds keeping requests, report unusual events and provide information and referrals.
- Application (Now Hiring)
Resident Assistants (RAs)
Resident Assistants (RAs) are students who have experience living in residential communities and are familiar with what it takes to make the most of your experience here. Your RA has been carefully selected on the basis of his/her ability to show concern for students and to help make your living environment positive and educationally enriching. RAs are trained to serve as community builders, activity advisors, group facilitators, and referral agents. Your RA is someone who can answer your questions. If they can't answer your question, they will refer you to the person who can. Remember, our program exists so you, the resident, will be challenged and supported to learn and grow.
- Resident Assistant Position Description
- Resident Assistant - Area Government Position Description
- Resident Assistant - Special Interest Community Position Description
- Application
Community Assistants (CAs)
The Community Assistant (CA) brings a student staff perspective for developing policy, procedure, and solutions for Residential Community issues. The primary responsibility of the CAs is the development of the Peer Conduct Review Boards which consist of students who volunteer to hold their peers accountable for the decisions they choose to make while living in university housing. The CAs primary focus is to help create an environment within the community that displays respect for the rights and privacy of others and promotes consideration of individual needs in a group living environment.
