Residential Life { Division of Student Affairs & Enrollment Management }

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Check out the updated Community Living Standards.

Policies and Procedures

2.0 JUDICIAL SYSTEM

3.0 LICENSES CANCELLATIONS, REFUNDS, TREATMENT OF INDEBTEDNESS

4.0 RESIDENTIAL DINING SERVICES

5.0 HOUSING ASSIGNMENTS AND CHANGES



1.01a Alcohol Possession, Transportation, Consumption, Alcoholic beverages and Other Substance Use: As all residents in RH, STTC, and TCS are under 21 years of age, with the possible exception of some staff members, these facilities should be free of alcohol in accordance with state law. In the, VCS and UPS, the use of alcoholic beverages must be in compliance with California State Law and is limited to those persons 21 years of age or older. Alcoholic beverages may not be consumed in public areas (any area outside student rooms). Residents under the age of 21 are not permitted to host in their room guests or residents of any age who are in possession of alcohol. Residents over the age of 21 who host guests, roommates, or residents under the age of 21 in their rooms will have their alcohol emptied out and all non-registered guests will be asked to disperse the apartment. Detectable intoxication by residents under the age of 21 within the residence community is prohibited.

1.01b Alcohol Paraphernalia: Kegs and other similar over-sized “common source” containers are expressly prohibited in or around the Residential Community. Possession of alcohol paraphernalia (empty bottles, cans, shot glasses, cocktail shakers, etc.) connote alcohol consumption and are therefore not permitted in Residential Community buildings by residents under the age of 21. Possession of a keg or cache of alcohol deemed a “common source” may result in termination of the License Agreement.

1.02 Bicycles, Skates, and Skateboards: Bicycles, skates, and skateboards must be kept in designated areas and their use is not permitted on patios or other posted areas. Bicycles, skates, and skateboards may be confiscated if left or ridden in unauthorized areas. Bicycles kept in the Residence Community must be registered with the Housing Office.

1.03 Building Exterior: Posting of unapproved signs or erecting of antennas or any other object on the exterior of buildings is prohibited. No alteration which affects the building’s appearance shall be permitted without prior written approval.

1.04 Candles, Flammable Materials, Incense, and Open Flames: In accordance with California State Fire Codes, open flames are prohibited. Possession or burning of flammable materials is prohibited inside the residence community. No fuel powered motor vehicles or associated parts are permitted within residence community for use, maintenance, repair, or storage. Arrangements may be made for special purposes that may require use of an open flame.

1.05 Circuit Breaker Panel: In spaces containing a Circuit Breaker Panel, all items must be kept away from the wall and shall not block the Breaker Panel.

1.06 Commercial Solicitation, Advertising, Promotion and Transactions: Commercial solicitation, advertising, publications, and commercial transactions are prohibited in all areas. Unapproved solicitation, filming, or publicity is prohibited in or around the residence community. This regulation extends to all forms of technology [video cameras, camera phones, etc.] used in filming or photography for commercial use or publication.

1.07 Conduct Expectations: Violations or attempted violations of the Student Housing License Agreement may result in revocation of the License Agreement and other disciplinary and/or administrative action. Licensees may be held responsible, under the current License Agreement, for policy violations occurring during prior license periods. Licensees are held responsible for their own actions and for soliciting or assisting another's involvement in any residence community or University policy violations.

1.08 Computer Policy: Connection to Housing’s wireless and Ethernet network is a privilege afforded to members of the residence community who abide by the ResNet (Apogee) Acceptable Use Policy. Violations of the Acceptable Use Policy or Copyright Law may result in loss of network privileges.

1.09 Cooking: All RH and STTC cooking must be confined to the kitchen in Mary Park Hall. All TCS, VCS and UPS cooking must be confined to the apartment kitchen. Cooking beyond approved electrical devices is not permitted in RH and STTC rooms, apartment bedrooms or elsewhere within the facilities. Cooking with a charcoal grill on the patio at UPS is permissible so long as the grill is 10 feet away from the building and used coals are disposed of properly.

1.10 Damages and Repairs: Licensees agree to give reasonable care to their room/apartment and ensure sanitary and safe conditions acceptable to University. Licensees are responsible for the removal of their own trash and recycling to a centralized trash/recycling collection area in their complex. Licensees agree to pay for any damages to University property willfully or negligently caused by the Licensee or the Licensee's guest(s). Licensees are collectively responsible for paying for damages to the building and for damaged or missing furniture or equipment which occur within common areas, including the Dining Center. If damage in common areas cannot be traced to a specific individual or group but was in substantial part caused by individuals, groups, or invited guests acting from within the residence community, the Licensees of the hall or complex will be charged collectively. Licensees are financially responsible for any damage to their room and furnishings other than normal wear and tear. Housing will make all repairs; Licensees are not permitted to make or contract for repairs.

1.11 Dangerous Devices: Air soft guns and rifles are considered “near lethal” and as such are not allowed on campus. Possession of air soft rifles or guns is grounds for termination of License Agreement. Possession, use or threatened use of firearms, ammunition, explosives, firecrackers, hunting knives, dangerous chemicals, or any other objects as weapons on University property except as expressly authorized by law or University regulations is prohibited. Misuse of personal defensive devices (e.g., mace, pepper spray, etc) is prohibited.

1.12 Dining Center: No food, dishes, or utensils shall be taken from the Dining Center. Meals may not be shared or transferred. Disorderly conduct is not permitted. Being found responsible for initiating or participating in a food fight is grounds for termination of License Agreement and/or restitution for loss and damages.

1.13 Drugs: In accordance with State and Federal law, possession, sale, use, or manufacturing of any illegal or controlled substance or abuse of prescription drugs other than their intended use for the person to whom they are prescribed, is prohibited in the residence facility and on campus. Possession or use of drug paraphernalia is also prohibited in the residence community. Drug paraphernalia includes 'bongs', pipes, and/or other devices that may be used to facilitate the consumption of illegal drugs. Any paraphernalia found will be confiscated. Use of medical marijuana is not permitted and medical marijuana cards are not recognized on campus and in the residence facilities.

1.14 Electrical Appliances: All appliances or electrical devices should be compatible with 110 volts 60 cycle AC and be UL approved. Extension and multi plug adapters are prohibited. When power strips are used, circuit breakers and reset buttons are required. Appliances with open heat sources and no thermostat control (i.e., toaster oven, portable heaters or heat plates, etc.) are prohibited. Halogen lamps are also prohibited.

1.15 Eligibility: Licensee must be enrolled as a student at San Francisco State University and meet the following requirements:

  • RH, STTC and TCS: Licensee must be currently enrolled in 12 or more semester units of instruction and must be 19 years old or younger. VCS buildings A, B and C: Licensee must be currently enrolled in 12 or more semester units of instruction and must be 22 years old and younger for domestic students and 25 years and younger for international students (VCS-C only).
  • UPS: Licensee must be currently enrolled in 12 or more semester units or 9 semester units for graduate students and must be between 19 – 25 years of age.

Failure to maintain student status will result in revocation of the License Agreement. Any individual convicted of a felony and/or crime demonstrating violent, anti-social behavior will be denied permission to use Housing facilities.

1.16 Fire Alarms and Drills: Fire drills will be held periodically to ensure Licensees are familiar with the alarm and the emergency building evacuation plan. All persons must leave the building whenever a fire alarm sounds.

1.17 Fire Hazard Inspection: The Fire Marshal or a representative may conduct inspections for fire hazards once a year and may return for spot inspections once a term. Licensee may be given at least 24 hour notice and must grant access for these inspections.

1.18 Fire Safety Equipment: Licensee acknowledges the Premises are equipped with operable smoke detectors. Tampering with fire equipment, activating false alarms, creating a fire hazard, or reckless burning, including the use of firecrackers is cause for immediate termination of License Agreement.

1.19 Gambling: Gambling is prohibited in the residence communities.

1.20 Guest Conduct: A “guest” is defined as any person who is not an assigned resident of the University residential community room or apartment being visited. A “host” is defined as a person who is assigned to the particular University residential community student room or apartment being visited. Licensees (Hosts) must accompany their non-resident guests at all times within the residential community (or University owned facilities). Licensees are responsible and accountable for the conduct of their guests while in residential community property, in immediate areas adjacent to the residential community, and/or at residential community-sponsored or supervised activities. Residents will be required to sign in their guest at the residential community desk and present a registered Guest Pass, when asked, while visiting the residential community. Housing & Residential Life staff reserve the right to deny access to any guest whose behavior is deemed inappropriate. A Licensee may have an overnight guest by obtaining his/her roommate's prior approval. An approved guest is permitted to stay free of charge for two nights in any one calendar month. If a Licensee (Host) has a guest who stays more than two nights in one calendar month, a daily rate may be charged. Arrangements for extended overnight stays and withdrawal of guest privileges are at the discretion of the Area Coordinator.

1.21 Harassment: Abusive behavior directed toward any member of the campus community is a violation of Title V of the California Code of Regulations, Section 41301 and is prohibited.

1.22 Keys: All keys and key cards remain the property of the University and may not be duplicated. Licensees are not allowed to loan, sell, or transfer a University key or key card to any person for the purpose of allowing that person access to or use of facilities.

1.23 Noise Policy and Quiet Hours: The use of amplified equipment in residence community buildings, with the exception of stereos, or any disruptive level of noise is prohibited at all times.

  • In MPH, MWH, STTC, TCS, and VCS: Quiet Hours (the level of noise should be low enough to be conducive to serious study) are in effect from 11:00pm-9:00am Sunday through Thursday, and from 12:30am-9:00am Fridays, Saturdays, and nights preceding holidays. During final exam and study periods, 24-Hour Quiet Hours will be enforced.
  • In University Park North/South [UPS]: Quiet Hours (the level of noise should be low enough to be conducive to serious study) are in effect from 10:00 pm-8:00am daily.

1.24 Pets: Fish in an aquarium under 10 gallons are permitted. All other pets, and aquariums over 10 gallons are prohibited. Pet prohibitions apply to all mammals, reptiles, birds, and insects.

1.25 Privacy Rights: In accordance with the federal Family Education Rights and Privacy Act of 1974 (20 U.S.C. § 1232g), regulations adopted hereunder (34 C.F.R. 99) and California Education Code Section 67100 et seq., University policy allows the release of personally identifiable information to others (except to verify student status) only with the student's prior consent or in the case of an extreme emergency or where there is clear and imminent danger to the student, to others, or to society (San Francisco State University Bulletin, 2011-2012).

1.26 Relations: Any Licensee who by virtue of their behavior to themselves or others, shows an inability to live in a group setting and refuses intervention, will be asked to leave the residence community or commit to a behavioral contract which may involve the intervention of other sources as prescribed by the Executive Director or their designee. Acts of aggression violate California statutes as well as Title V of the California Code of Regulations, Section 41301, and are prohibited.

1.27 Resident Activity Fee: A $30 optional Resident Activity Fee (non-refundable after opening day) included with the first installment payment entitles Licensee access to educational and social programs sponsored by the residence community.

1.28 Roommate and Community Expectations: In accordance with residence community policies, all Licensees are expected to consistently demonstrate the ability and willingness to maintain reasonable relationships with their roommates and neighbors. Licensees who anticipate or observe violations of residence community policies are expected to remove themselves from participation and are encouraged to report the violation to staff. Licensees and/or their guests who are present during any residence community policy violation are considered condoning, supporting, and/or encouraging the policy violation, and will be held responsible for the violation.

1.29 Roofs, Ledges, and Windows: Licensees are not allowed on roofs, including carport roofs, or allowed to climb up the sides of buildings, or to be on the ledges of the buildings. Windows are not to be used as entrances or exits for people or other objects. Tampering with windows or screens and sitting on windowsills is prohibited. Nothing is to be placed, stored, or exhibited on the ledges of the buildings or carport roofs. Removal of window screens is prohibited. Nothing is to be thrown, dropped or spilled from roofs, ledges, or windows. Throwing objects from windows may result in termination of License Agreement.

1.30 Room, Apartment, and Common Area Furnishings and Storage: All room/apartment and common area furnishings must remain in designated areas at all times and may not be placed in storage or in outdoor areas. Upon checkout, Licensee is expected to return residence community furniture to its original arrangement. Removal of state property from University buildings is prohibited. In UPS, Residents shall not leave personal property in the common areas. Patios are not intended for storage. All weather/outdoor patio furniture, charcoal grills [not propane], bikes, and plants may be kept on designated patios in UPS. Any items deemed by Housing to be a visual detraction from the property may be removed at resident’s expense and/or disposed of. Personal property may not inhibit pedestrian egress.

1.31 Safety: Licensees are expected to avoid endangering or causing to be endangered (directly or indirectly) the safety of any person, including self. Examples of safety violations that can lead to License revocation include (but are not limited to) expelling items from the residence community, bomb threats, the activation of false alarms, tampering with emergency equipment such as fire sprinklers, security systems or elevators.

1.32 Social Gatherings: Parties are prohibited in the residential community. Gatherings that are deemed by Residential Life staff to be unsafe, disruptive or in violation of University, Housing, or Residential Life policies may be required to disperse, and non-residents escorted out of the building.

1.33 Smoking: San Francisco State University, including the residence community (rooms/apartments and common areas) is a smoke-free environment.

1.34 Sports Equipment Use: Playing with any sports equipment, such as balls or Frisbees, as well as skateboarding, rollerblading, and skating is prohibited within residence community.

1.35 Staff Requests: Residents are required to comply with requests from any staff member. Uncooperative behavior e.g. providing false information, and/or failure to identify oneself to University officials or law enforcement officers acting in the performance of their duties is prohibited.

1.36 Telephone, Email and Cable: A campus telephone number and e-mail service are provided for each Licensee. Licensees are required to activate their campus email account. Official University business will utilize the Licensee's campus room telephone number, SF State e-mail address and mailbox. It is expected Licensees will regularly check their e-mail and campus mailbox. Cable service is provided for all Licensees.

1.37 Theft/Burglary: Unauthorized entry into, unauthorized use of, or misuse of campus property or property owned, rented, or leased by a member of the campus community, and/or theft of, or non-accidental damage to, campus property or property in the possession of or owned by a member of the campus community may result in termination of License Agreement. The University does not assume legal obligation for damage, theft or loss of personal property. Residents are encouraged to obtain appropriate insurance.

1.38 Waterbeds: Waterbeds are not permitted.

2.0 JUDICIAL SYSTEM

2.01 Judicial Procedures: Housing judicial procedures are limited to administrative actions, and as such, do not automatically affect a Licensee's student status. If a Licensee's conduct warrants referral for more stringent University action, the Office of the Dean of Students will formally advise the Licensee of that process. Housing sanctions may include formal warnings, re-assignment of bed space, probation, community service projects, and/or termination of the Student Housing License Agreement.

2.02 Attendance at Appointments: Attendance at scheduled administrative housing appointments is mandatory. Licensees who fail to make or keep a required appointment are subject to termination of the Student Housing License Agreement. Violations of Housing probationary or warning letters also subject a Licensee's Student Housing License Agreement to termination.

2.03 Judicial Administrative Fee: A $20.00 administrative fee will be assessed per incident to residents found responsible for violations of their License Agreement.

3.0 LICENSES CANCELLATIONS, REFUNDS, TREATMENT OF INDEBTEDNESS

3.01 Cancellation prior to the fee period with 30-day notice: If written notice is received at the Housing Office at least 30 days prior to the beginning of License Term the Licensee may cancel a reservation for any reason and receive a full refund of fees paid in advance (minus any non-refundable fees).

3.02 Cancellation prior to the fee period with less than 30-day notice: A Licensee who makes a request to cancel a reservation less than 30 days prior to the beginning of License Period will be subject to the following:

  • If the University is able to find a suitable replacement for the Licensee so that the overall occupancy of the facilities is not adversely impacted, the Licensee will receive a full refund of fees paid in advance (minus any non-refundable fees).

  • OR
  • If the University is not able to find a suitable replacement for the Licensee, to the extent that honoring the request to cancel the reservation would adversely impact the overall occupancy of the facilities, the Licensee may be determined to owe the amount due under the full fee period of the License Agreement. If the Licensee requests that the notice requirement be waived, such request must be accompanied by written verification of one of the following:
  1. End of student status – certification from Registrar’s Office required.
  2. Marriage or Domestic Partnership – marriage or domestic partnership certificate required.
  3. Hardship or extraordinary circumstances occurring subsequent to the signing of the Student

Housing License
Agreement determined by University to be beyond the control of Licensee.
If the request to waive the notice requirement is approved, Licensee has no financial obligation other than non-refundable service fees. If the request to waive the notice requirement is not approved, but the request to cancel is granted, the Licensee will be charged a prorated amount for room and board fees assessed for each day of notice that is less than the required thirty (30) days.

3.03 Cancellation during the fee period with 30-day notice: A request to cancel a Student Housing License Agreement during the License Term requires a minimum thirty-(30) day written notice prior to the date that the Licensee intends to vacate the facilities. A Licensee whose request is approved shall owe an amount equal to a prorated charge for each day from the beginning of the fee period, through the end of the required notice period unless otherwise indicated in the Agreement. A request to cancel submitted with the required 30-day notice will be approved if the Licensee provides written verification of one of the following:

  1. End of student status – certification from Registrar’s Office required.
  2. Marriage or Domestic Partnership – marriage or domestic partnership certificate required.
  3. Hardship or extraordinary circumstances occurring subsequent to the signing of the Student Housing License Agreement determined by University to be beyond the control of Licensee. If the request does not meet the above conditions, it will not be approved, and: If the University is able to find a suitable replacement for the Licensee so that the overall occupancy of the facilities is not adversely impacted, and if the 30-day notice requirement has been met, the Licensee will be released from the License Agreement and shall owe an amount equal to a prorated charge for each day from the beginning of the fee period through the end of the required notice period.
    OR
    If the University is unable to find a suitable replacement for the Licensee, to the effect that the overall occupancy of the facilities is adversely impacted, the Licensee will be charged for room and board fees through the end of the fee period or a lesser fee as determined by the University.

3.04 Cancellation during the fee period with less than 30-day notice: A request to cancel a Student Housing License Agreement during the License Term that is made less than thirty (30) days prior to the date that the Licensee intends to vacate the facilities will require that a prorated amount be assessed for each day of notice that is less than the required 30 days. In the event that the request is not approved, the Licensee will be subject to the same consequences as outlined in section 3.03 above.

3.05 Treatment of indebtedness: Submission of the debt to a collection agency will result in negative credit information being reported to credit bureaus. If any of these collection steps are necessary, the debtor will be held liable for any attorney fees, court costs, and any other collection costs that may occur. Indebtedness will result in "holds" being placed on meal plan, grades, registration, financial aid, and transcripts.

4.0 RESIDENTIAL DINING SERVICES

4.01 Description: Five all-you-can-eat meal plans are available. The “19 Plus,” “Any 15 Plus” and “Any 10 Plus” meal plans are available to all Licensees with meal plans. The "19 Plus" Meal Plan allows the Licensee to select any or all of the 19 meals served per week (breakfast, lunch, and dinner Monday through Friday, brunch and dinner on Saturday and Sunday) and provides $100.00 declining balance "flex" cash. (For Full Academic Year Licenses. Spring Only is $50) The "Any 15 Plus" Meal Plan allows Licensee to select any 15 of the 19 meals served per week (breakfast, lunch, and dinner Monday through Friday, brunch and dinner on Saturday and Sunday), and provides $100.00 declining balance "flex" cash. (For Full Academic Year Licenses. Spring Only is $50). The "Any 10 Plus" Meal Plan allows Licensee to select any 10 of the 19 meals served per week (breakfast, lunch, and dinner Monday through Friday, brunch, and dinner on Saturday and Sunday) and provides $100.00 declining balance "flex" cash. (For Full Academic Year Licenses. Spring Only is $50). The “Any 8 Plus” and “Any 5 Plus” Meal Plans are not available to all Licensees (See Sec. 4.02). 8 Plus” Meal Plan allows Licensee to select any 8 of the 19 meals served per week (breakfast, lunch, and dinner Monday through Friday, brunch and dinner on Saturday and Sunday), and provides $100.00 declining balance "flex" cash. (For Full Academic Year Licenses. Spring Only is $50). The "Any 5 Plus" Meal Plan allows the Licensee to select any 5 of the 19 meals served per week (breakfast, lunch, and dinner Monday through Friday, brunch, and dinner on Saturday and Sunday) and provides $100.00 declining balance "flex" cash. (For Full Academic Year Licenses. Spring Only is $50). Additional non-refundable and non-transferable "flex" cash dollars may be purchased in $50.00 increments at any time during the academic year.

4.02 Participation Requirements: Participation in a meal plan is mandatory for all Licensees residing in RH, STTC, TCS and VCS. Students residing in RH, STTC, TCS and VCS are required to choose a minimum of a “Any 10 Plus" meal plan. “Returning” students who have lived in the SF State Residence Community during the prior Academic Year are required to choose a minimum of “Any 5 Plus” meal plan. Participation in a meal plan is optional for Licensees residing in UPS/UPN. Requests to decrease meal plan choices from the "19 Plus" or the "Any 15 Plus,” “Any 10 Plus,” “Any 8 Plus” meal plan to any other lower meal plan may only be made until Friday, August 26, 2011, in Fall Semester and Tuesday, January 31, 2012 in Spring Semester. Requests to increase meal plan choices from the “Any 15 Plus,” “Any 10 Plus,” “Any 8 Plus,” “Any 5 Plus” meal plan to any other higher meal plan may be made at any time during the academic year. Licensee billing statement will be adjusted to reflect any changes in meal plan.

4.03 Terms and Conditions: The use of Residential Dining Service facilities is subject to all provisions of this License Agreement, to all policies and procedures outlined in “Residential Community Living Guide” 2011-2012, and to Articles 5 and 6 of subchapter 1, or Part 5 (sections 42000-42103) of Title V of the California Code of Regulations. Meal plans and "flex" cash are non transferable.

5.0 HOUSING ASSIGNMENTS AND CHANGES

5.01 Housing Assignments: The University will assign each Licensee a bed space within the student housing facility. The University reserves the right to change room assignments, or to assign a new Licensee or reassign a current Licensee to any unoccupied bed space at any time for reasons of health, student welfare, administrative necessity, or as a result of administrative action.

5.02 Housing Changes: Room/Apartment changes will be conducted during designated periods during each semester. During all other times, room changes will be made on an emergency and administrative need basis only. Requests for changes in room assignments must be approved by the appropriate Resident Director and generally will not be considered during the first and last two weeks of each semester. Licensee's billing statements will be adjusted to reflect any changes in accommodations. Failure to follow the guidelines for changing room assignments will result in additional administration charges.

5.03 Vacating the Student Housing Facility: Vacating the student housing facility must be done in accordance with the procedures outlined in “Residential Community Living Guide” 2011-2012. In the event that Licensee's student status should end, Licensee is required to vacate the residence community immediately. Failure to complete RCF at the time of check in and/or checkout will result in a $50 administrative charge.

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