Residential Life { Division of Student Affairs & Enrollment Management }

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Check out the updated Community Living Standards.

Meet the Team

We are committed to providing a comfortable living/learning environment which enhances the academic experience at SF State. Our community is composed of individual from diverse racial, ethnic, and class backgrounds, national origins, religious and political beliefs, physical abilities, sexual orientations, and gender identities.

Our activities, programs, classes, workshops, lectures, and everyday interactions are enriched by our acceptance of one another. We strive to learn in an atmosphere of positive interaction and mutual respect.

As adults, we are responsible for our behavior and are fully accountable for our actions. We take responsibility for our awareness of racism, sexism, ageism, xenophobia (fear of that which is strange or foreign), homophobia, heterosexism, and other forms of oppression.

The Residential Community is staffed with people who work to serve residents in a variety of ways. There are a number of students and full-time staff members who work in Residential Life specifically to make sure life outside of the classroom is supported.

Director of Residential Life

Photo: David Rourke, Director, Residential Life

David Rourke, M.A.

The Director of Residential Life is responsible for the comprehensive administration of the Residential Life program and works closely with the University community to develop resources and services within the Residential Community. The Director of Residential Life also sets the tone for the department and serves as the visionary in leading the Residential Life staff in providing meaningful experiences for the students residing on-campus. The Director of Residential Life oversees the general administrative supervision of the Resident Services Program and the service incorporated within these areas desks. The Director also oversees the Conduct Coordinator and is responsible for directing and monitoring the administrative, emergency, and judiciary concerns within the Residence Community.

Associate Director of Residential Education & Leadership

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Jessica Robinson

The Associate Director of Residential Education & Leadership is primarily responsible for establishing a residential climate that is conducive to academic advancement and engagement. This includes, but is not limited to, oversight of the educational initiatives of the department which include the programming efforts of the staff, serving as the liaison to faculty and staff associated with established and proposed learning communities and faculty fellow positions, and the development and maintenance of theme communities. In addition, the Associate Director is a key figure in the oversight and administration of response to crisis and emergency situations which entails an on-call rotation; and interfaces directly with students, parents and peers, under sensitive and sometimes complex situations.

Interim Assistant Director of Residential Life

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Johana Duarte

The Assistant Director of Residential Life oversees administrative processes that contribute to the functioning of the Residential Life program. This would include oversight of the assessment of programs and services in Residential Life, oversight of the Residential Life website and other marketing efforts, reconciliation of the Residential Life budget, oversight of staff selection and training, communication with internal and external constituencies, crisis response, managing the review of policies and procedures, and developing and facilitating an ongoing professional development program for professional staff.

Residential Life Clinical Counselor

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Karla Castillo


The Residential Life Counselor is a clinical counselor/faculty member who provides individual, couples and group counseling for residents in our community. The Counselor also coordinates resident programs on mental health and well-being, the effects of alcohol and substance abuse, and other health and wellness related issues. In addition, the Counselor runs our Let’s Talk drop-in advice program for all residents. (Go to the following link to learn about Let’s Talk and its hours of operation:

Conduct Coordinator

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Patrick McFall

The Residential Life Conduct Coordinator is responsible for overseeing the Residence Community Conduct System. The Conduct Coordinator provides direct supervision of with the Community Assistant staff and the Conduct Review Boards to uphold community standards and safety. The Conduct Coordinator also supports the Area Coordinator staff in the overall administration of the Conduct process and case management. The Conduct Coordinator also works closely with the Office of Student Conduct.

Area Coordinator – Resident Services

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Katie Koho

The Resident Services Coordinator oversees multiple community service desks that serve a population of 3,500 students residing in two traditional residence halls and three apartment style buildings. This staff member has oversight with regard to key handling and inventory, US mail and package processing; training, scheduling and supervision of the Resident Services Assistant staff.

Residential Life Administrative Assistant

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Aaron Kitashima

The Administrative Assistant reports primarily to the Director of Residential Life, and also provides support to the Associate Director of Residential Life. The Administrative Assistant works on special projects as well as providing support for the daily program operations.

Residential Life Area Coordinator (AC)

A full-time professional Area Coordinator (AC) oversees each Residential Community. These professionals are skilled in, conflict resolution, advising, crisis intervention, resource referral, and administrative management. They can be contacted through your front desk. These managers supervise a one or two Residential Coordinators and a staff of student Resident Assistants.

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Area Coordinator, University Park South

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Jack Korpob

Area Coodinator, Village at Centennial Square

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Jorge Sierra

Area Coordinator, University Park North

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Jonathan Gomez

Area Coodinator, Mary Park & Mary Ward Halls

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Jayme Brunner

Area Coordinator, Towers At Centennial Square & Towers Junior Suites

Residential Coordinators

A part-time professional Residential Coordinator (RC) supports the AC oversees each Residential Community. These professionals are skilled in, conflict resolution, advising, crisis intervention, resource referral, and administrative management. They can be contacted through your front desk. RCs supervise a 4-8 student Resident Assistants.

Resident Assistants (RAs)

Resident Assistants (RAs) are students who have experience living in residential communities and are familiar with what it takes to make the most of your experience here. Your RA has been carefully selected on the basis of his/her ability to show concern for students and to help make your living environment positive and educationally enriching. RAs are trained to serve as community builders, activity advisors, group facilitators, and referral agents. Your RA is someone who can answer your questions. If they can't answer your question, they will refer you to the person who can. Remember, our program exists so you, the resident, will be challenged and supported to learn and grow.

Community Assistants (CAs)

The Community Assistant (CA) brings a student staff perspective for developing policy, procedure, and solutions for Residential Community issues. The primary responsibility of the CAs is the development of the Peer Conduct Review Boards which consist of students who volunteer to hold their peers accountable for the decisions they choose to make while living in university housing. The CAs primary focus is to help create an environment within the community that displays respect for the rights and privacy of others and promotes consideration of individual needs in a group living environment.

Lead Resident Services Assistant (Lead)

The Lead RSA is assists with the daily operations of their respective community desk and provides quality customer service to the residence community. The Lead RSA is expected to understand and perform all Resident Services Assistant (RSA) tasks and procedures in addition to additional administrative and supervisory responsibilities.

Resident Services Assistants (RSAs)

The Resident Services Assistant (RSA) is responsible for daily operations of the Residence Halls front desk by providing quality customer service for the residential community.

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