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SFSU's
implementation of PeopleSoft is a big, complex job that requires a lot
of customization. Luckily, Felix Yan, analyst programmer
and March STAR, is onboard for the project.
"Felix is a highly qualified technical resource -- very pleasant
and patient and a joy to work with" said Michael O' Brien, business
systems coordinator. "He's always eager to help our customers achieve
their goals and he's extremely good at follow up and following through
with outstanding issues."
PeopleSoft consultant Dennis Rodgers agrees. He said that with these types
of projects usually it is the consultant pushing for specific modules
to be finished. At SFSU, it was Yan who would call Rodgers about next
steps.
A big part of the process was building SFSU business rules and practices
into the Humans
Resources Management System (HRMS) -- everything from purchasing to leave
accounting to hiring. Yan is particularly proud of the eTrac, an online
system that streamlines Human Resources paperwork, because it's unique
to the University. Other CSU campuses don't have it.
Although most of the work for the initial implementation of the PeopleSoft
system is finished, there's still more to do. As Felix says, "no
system is perfect" so he and the rest of the team are on the lookout
for problems to fix. They also consider suggestions from users of things
they'd like to the system to be able to do.
"We want to find out what the users are looking for," he said.
"Right now it's good enough, but it can be better. We take user feedback
and evaluate if it is feasible and cost efficient to do. The users here
have been very supportive. If they really like it, you feel happy."
Yan is an Ohio State graduate with a bachelor of science degree in business
management and information systems. He worked as a programmer right out
of college and has focused on implementing PeopleSoft for the past seven
years. He joined SFSU in October 2003.
Yan lives in San Francisco's Midtown Terrace neighborhood with his wife
Angela, and two young sons, Andre and Leo. He likes to play tennis.
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