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Multiculturalism and Social Work | San Francisco State University

Negotiating and contracting in a managed care environment

Author: Gibelman, Margaret; Whiting, Leila
Author Background:
Date 8/1/99
Type Journal
Journal Title: Health-and-Social-Work
Volume/Pages 1999 Aug; Vol 24(3): 180-190
Subject Matter Social/Public Policy and Administration
Abstract The world of integrated service provider networks, managed care providers, and preferred provider systems requires clinical social workers to become skilled in business negotiations, with specific attention to contracting for services. This article focuses on the components of negotiating and successfully competing for contracts to gain access to and participate in provider networks for the delivery of mental health services. The authors identify critical elements involved in contracting for services from the perspective of social work practitioners who are now working with or who plan to work with managed care organizations. This pragmatic approach recognizes the controversial nature of social workers relationship with managed care organizations and the ethical dilemmas that affect both the quality and quantity of client services. ((c) 1999 APA/PsycINFO, all rights reserved)