Institute for Civic and Community Engagement (ICCE)

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ICCE Home Page >> Programs >> Community Service Learning


- Awards

- Community Service Learning Program Advisory Board

- Student Orientation Training Video

- Five Key Elements of Service Learning





2014 Faculty Community Service Learning (CSL) Award - Jennifer Shea, Ph.D.
The Community Service Learning (CSL) Program, a unit within the Institute for Civic and Community Engagement (ICCE), recognizes and honors one faculty member each year for contributing to the institutionalization of community service learning at SF State.


Prof. Jennifer SheaThis year we are proud to announce Professor Jennifer Shea in the Public Administration Program of the School of Public Affairs & Civic Engagement as this year’s Faculty CSL awardee. Prof. Shea has developed and successfully implemented the first CSL course in the Masters of Public Administration (MPA) program, and it is one of the few CSL courses in all graduate programs at SF State. The MPA’s mission overlaps substantially with the CSL program’s purpose of enhancing academic skills through service to the community. Prof. Shea capitalized on this potential by developing PA 745 Nonprofit Management (later designated PA 746 Organizational Learning and Nonprofit Management) into a CSL course. The MPA is an applied professional degree with a mission of enhancing individuals and organizational effectiveness in public service through study, research, and community engagement.


Throughout the process of developing the CSL course, Prof. Shea documented her experiences, with the aim of advising other MPA professors on the process. This resulted in an article published in the Journal of Public Affairs Education (“From Traditional to Client-Based Nonprofit Management Course Design: Reflections on a Recent Course Conversion,” co-authored with alumna Amy Farah Weiss), the leading national journal on teaching in public affairs programs.


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2014 Bay Area Jefferson Awards for Public Service- Jessica Wolin, MPH,MCRP
Established in 1972 by Jacqueline Kennedy Onassis, the Jefferson Award is considered the Nobel Prize for public service. It recognizes people who make a difference on a daily basis in their local communities—unsung heroes who do extraordinary things without expectation of recognition or award.


Prof. Jenifer WalinWe are proud to announce Professor Jessica Wolin in the Health Education Department as SF State's nominee for the Bay Area Jefferson Award for Public Service. Prof. Wolin’s strong and enduring relationships with leaders from the city and county health departments that serve the Bay Area – as well as with representatives of a large and diverse network of community-based organizations – are invaluable in all of the work she does. For instance, she is a co-founder of the Women’s Community Clinic, which has served as the only free clinic for women in San Francisco for over ten years; and was appointed to serve on the City of Berkeley Health Commission. Prof. Wolin’s roles as Clinical Faculty and Director of Practice in Health Education combines classroom teaching with the development of campus-community partnerships that allow her students to gain invaluable experience working collaboratively within local agencies and organizations in the conduct and/or research that informs the development of public health and interventions.


In particular, Prof. Wolin’s leadership on the Health Equity for HOPE SF public housing community partnership is of special interest. In November 2011 the San Francisco Department of Public Health, SF State’s Department of Health Education, and Health Equity Institute (HEI) came together with HOPE SF -- an initiative led by the San Francisco Mayor’s Office to transform the most distressed public housing in San Francisco -- to collaborate on examining key health issues facing public housing communities in San Francisco and develop strategies to improve the health of residents. Over the past three years, under Prof. Wolin’s mentorship, 60 Master of Public Health students have conducted innovative community assessments health issues in public housing in San Francisco including examination of peer health strategies, mental health and youth wellness issues. Their work has been guided by community leaders and grounded in a Community Based Participatory Research approach. Students have presented findings and recommendations to key HOPE SF stakeholders and City policy makers which has directly led to significant investment by initiative funders and new strategies to support the health of residents living in San Francisco public housing.


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2014 Community Partner Recognition Award - AHC & ArtEsteem:

The Community Service Learning (CSL) Program, a unit within the Institute for Civic and Community Engagement (ICCE), recognizes and honors one community partner each year for contributing to the institutionalization of community service learning (CSL) at SF State.


Attitudinal Healing Connection logoThe CSL program is proud to announce Attitudinal Healing Connection (AHC) and ArtEsteem from Oakland, CA as this year’s recipient of the Community Partner Recognition Award. For close to 20 years the AHC/ArtEsteem art and literacy program has helped develop creative, engaged and successful children/youth through building knowledge and emotional, social, academic and intellectual skills.


The program has reached 50,000+ youth and adults, and provided programs to approximately 57 schools in Oakland and the larger East Bay. Most recently, AHC/ArtEsteem, through the Oakland Upper Heroes Mural Project (OSH), unveiled the 2nd mural of West Oakland/Emeryville’s largest mural revitalization and beautification efforts. This project will engage over 200 youth to be agents of change in their communities; created over 80 jobs, enhance the neighborhood, and reduce blight.


Staff at this organization have been an inspiration and unwavering supporter of the SF State Community Arts Design Studio (CARD) since its beginnings. Their inspiration on community empowerment, has inspired and fills SF State students with passion and drive.


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Community Service Learning Program Advisory Board

The Community Service Learning Program (CSL) at SF State is designed to prepare students for employment, civic and community engagement, and continuous   learning in a rapidly changing business, human service and technical environments; therefore, it is essential that the Community Advisory Board is composed of persons who broadly represent the demographics, including the ethics and gender diversity of SF State student population. Most importantly the Community Advisory Board will serve as an advocate for community engagement for faculty and students, and when appropriate assist in promoting and publicizing the CSL Program to business and industry for the betterment of both the SF State students and community at large.


Chelsea BoilardChelsea Boilard

Director of Programs - Coleman Advocates for Children and Youth.


Born and raised in San Francisco, Chelsea has many years of experience working with children, youth and families through several non-profit organizations, including BAYAC AmeriCorps, Japanese Community Youth Council, YouthSpace, the SF Urban Service Project, and the YMCA of San Francisco.

Chelsea is currently the Director of Programs at Coleman Advocates for Children and Youth. She has been with the organization as full-time staff since 2007, organizing member-driven campaigns and moving forward Coleman’s mission of creating a city of hope, justice and opportunity for all children, youth and their families. She has led several policy campaigns for the organization focusing on the SF city budget, progressive revenue, and racial equity in public education, as well as coordinating Coleman’s electoral work since 2009. She has served on the Board of Directors for Dolores Street Community Services and is currently on the Board of Directors for the San Francisco Rising Action Fund.


Angela F. ChanAngela F. Chan

Senior Staff Attorney, Criminal Justice Reform Program Asian American Advancing Justice - Asian Law Caucus San Francisco, CA.


Angela F. Chan is a senior staff attorney managing the Criminal Justice Reform Program at Asian Americans Advancing Justice - Asian Law Caucus in San Francisco, which is the nation’s oldest legal and civil rights organization serving the low-income Asian and Pacific Americans. Angela represents immigrant families who have youth caught in the juvenile justice system, and youth who are harassed or discriminated against in the K-12 education system. She also works to oppose and reform immigration enforcement policies and programs that entangle local police with immigration enforcement, including pushing back against Immigration and Custom Enforcement’s controversial Secure Communities Program (“S-Comm”). She co-led the campaign to pass the TRUST Act (AB 4), a state bill which was signed into law in October 2013 and will reform California’s response to ICE hold requests. Angela joined the ALC in 2006 with a Soros Justice Fellowship. She was named a Local Hero by the San Francisco Bay Guardian, given a Monarch Award by the Pacific Asian American Women Bay Area Coalition, and given a 40 Under 40 Leadership Award from the New Leaders Council for her work assisting immigrant families. 

Angela also currently serves on the San Francisco Police Commission, which is a chartered city civilian commission that adjudicates officer disciplinary cases and sets policies for the police department. Angela was an instructor for the Raza Department at San Francisco State University, teaching courses on race, crime, and justice. In addition, she was a judicial law clerk to the Honorable Napoleon A. Jones in the Southern District of California. Angela earned a J.D., cum laude, from Harvard Law School and a B.A., summa cum laude, from Occidental College.


Alegra Eroy-RevelesAlegra Eroy-Reveles, Ph.D.
Assistant Professor of Chemistry and Biochemistry, SF State University.

Both her position as a Chemical Education faculty member and her authentic perspective as an under-represented minority (URM) woman in science make her unique in the Department of Chemistry and Biochemistry at SF State. 

At SF State, Mrs. Eroy-Reveles teaches undergraduate students in General Chemistry and graduate students in Teaching College Chemistry, among other courses. Additionally, she is currently involved in a project with the SF State’s Center for Science and Math Education to train undergraduate peer instructors to work in Chemistry supplemental instruction classes. On-campus she serves on the Advisory Boards for the SF State’s Center for Teaching and Faculty Development and the Community Service Learning Program. 

Mrs. Eroy-Reveles was compelled to do her research in chemical education in order to expand the number and diversity of students pursuing careers in science. As self-described, “average science major” who was not asked nor encouraged to participate in undergraduate research, Mrs. Eroy-Reveles is keenly attune to the needs of students who are not the highest achievers but with great potential. Her multicultural (Chicana/Puerto Rican/Filipina) and bilingual (English/Spanish) upbringing has helped her bring together findings from different areas of study (chemistry, education, psychology, social justice) to apply to her research and teaching. She is passionate about educating students about skills necessary for success in science and has led many workshops for students in elementary to graduate school.


Jason FerreiraJason Ferreira, Ph.D.
Associate Professor and Director of Race & Resistance Studies in the College of Ethnic Studies, SF State University. 

His teaching and scholarship focuses on the history of radicalism within and across communities of color. He is currently working on a social history of the multiracial struggle that culminated in the 1968 Third World Strike at San Francisco State, giving birth to the first Department of Black Studies and (still) only College of Ethnic Studies in the nation. Along with Elizabeth "Betita" Martinez, Ferreira founded the Institute for MultiRacial Justice. He serves on the Board of Directors of the Freedom Archives, the Kendra Alexander Foundation, and currently is a member of the Coordinating Committee of the Howard Zinn Book Fair. He is also the Project Director of the Eyes on Arizona Project, an initiative dedicated to providing political education, encouraging civic engagement, and developing leadership skills in youth in pursuit of immigrant justice.


Marry C. HarrisMary C. Harris 
Governess, Household, Apartment Manager, Community Leader, San Francisco, CA.

Mrs. Harris is a native San Franciscan who has not only dedicated herself to the City, but has also shown remarkable leadership through her community involvement for the past 36 years. Among her many leadership roles, she was PTA President and volunteer at Francis Scott Key elementary school in the Sunset district for 10 years, the President of OMI Neighbors In Action, and founding member and President of the District 11 council. Currently, she sits on many other community, park and library boards in District 11 where she considers home. Furthermore, Mrs. Harris has done outstanding work as a member of the Citizen/Community Police Academy member and Neighborhood Emergency Response Team (NERT) where she puts her day-to-day knowledge of the neighborhood to work. Finally, as the original member of the Taraval Community Police Advisory Board (CPAB), Mrs. Harris continues to improve communication between the Taraval Police Station and the community. 

Mrs. Harris has received many awards throughout the years for her commitment to service, among the most notable ones have been the 2005 and 2008 Certificate of Honor from Mayor Newsom for her service to the City of San Francisco.


Daniel HomseyDaniel Homsey
Director of Neighborhood Resilience, the City Administrator’s Office of the City and County of San Francisco.

A fourth generation San Franciscan who has a degree in Political Science from San Francisco State University, Mr. Homsey has spent the last 25 years as a communications professional in both the private and public sector. After a long stint in the technology field, Mr. Homsey was appointed Director of The Mayor’s Office of Neighborhood Services in 2004. In January 2008 he became the Director of Neighborhood Resilience in the City Administrator’s office. 

Mr. Homsey is the project manager for the Neighborhood Empowerment Network (NEN) initiative which is a coalition of residents, community supported organizations, non-profits, academic institutions, and government agencies with the mission to empower residents with the capacity and resources to build, and steward, strong sustainable communities.


Steve A. JonesSteve A. Jones
Graduate Studies Coordinator and Assistant Professor in the Department of Design and Industry, SF State University.

Steve Jones is a graphic designer and artist. He received his BFA in Graphic Design from the California College of the Arts, and his MFA (with honors) in Graphic Design from the Rhode Island School of Design (RISD). His interests focus on African American history and Black icons and their representation in mass media and popular culture; community and public art. He teaches the Community Arts Design Studio (in Design and Industry).This interdisciplinary program focuses on community-based arts practice and theory, with an emphasis on service learning, civic engagement, and issues in diversity. The course emphasizes media literacy and analysis skills, emphasizing nuanced, non-stereotypical, representation of cultural vernaculars. 

A self-described critic of popular culture, he is particularly interested in how race and identity inform our social and visual perception. He is a member of the Alameda County Public Arts Advisory Committee (PAAC), and the founder of the Negro Emancipation Association (NEA), a loose collective of graphic designers, interior designers, architects and artists; brought together, in part, by a shared interest in design, art, identity politics and history, and how those themes intertwine/influence/are influenced by the Black experience.

He is the Creative Director of plantain studio (Oakland, CA). His work has been featured/exhibited in Metropolis magazine, The International Review of African American Art, Yerba Buena Center for the Arts, Oaklandish, and the American Institute of Graphic Arts, among others.


Lyslynn LacosteLyslynn Lacoste
Director of Bayview Mobilization for Adolescent Growth in our Communities (BMAGIC ), San Francisco, CA.

For more than fifteen years, Ms. Lacoste has diligently served youth through leadership development, mentoring, and juvenile justice reform. 

Lyslynn began her career in youth development while working closely with local community centers, Boys and Girls Clubs, and Boston Centers for Youth and Families. After witnessing too many young men of color enter the revolving door of the juvenile justice system, she ventured into Suffolk University Law School to focus on juvenile justice reform and prevention. As a law student, Lyslynn honed her skills through meaningful internships at Suffolk’s Juvenile Justice Center and New York’s Legal Aid Society (Criminal Defense Practice and Juvenile Rights Practice). These experiences are conveyed throughout her current role as Director of BMAGIC, which she has held since 2011. BMAGIC was co-founded by the San Francisco Office of the Public Defender and Bayview Hunters Point community based organizations to create collaborative community building efforts that improve the quality of life of BVHP children, youth and their families. Lyslynn brings her experience and excitement to continue strengthening the community collaborative and support the more than 75 community-based organizations, school, faith –based organizations, and city agencies that serve within Bayview Hunters Point. 

As BMAGIC’s Director she sits on advisory committees and networks that work towards, violence prevention amongst youth, health eating and active living, activating and rebuilding safe open spaces, decreasing summer learning loss, and community building events. Additionally, she serves on the board of 3rd Street Youth Center and Clinic and Site Council for Phillip & Sala Burton Academic High School. Lyslynn holds a B.A. in Political Science with a minor in Latin American Studies from Boston University and is a New York Bar licensed attorney.


Samantha RoxasSamantha Roxas
Legislative Aide, Supervisor David Chiu.

(Former Field Representative for Congresswoman Jackie Speier).

On behalf of the Congresswoman, Ms. Roxas engages with local governments and constituents of the 14th District, identifies challenges and needs of the community, and assists constituents with individual issues they are facing with the federal government. 

Currently, she leads the Congresswoman’s efforts on the implementation of nationwide healthcare reform under the Affordable Care Act. Samantha’s other major responsibilities are federal matters pertaining to women’s issues, housing, labor , LGBT rights, consumer rights, and student loan affordability.

As a former student intern at the Institute for Civic and Community Engagement (ICCE), she assisted with community coalition and capacity building in the North Beach and Polk Street neighborhoods. During her time at SF state, she was also a Willie L. Brown Leadership Institute Fellow, an intern with the San Francisco Planning and Urban Research Association (SPUR), and a Legislative fellow for SF Supervisor President David Chiu. Prior to her service in the House of Representatives, Samantha worked as a policy research assistant at the United Nations University Institute for Natural Resources in Ghana, West Africa, and served as a Constituent Representative for Senator Barbara Boxer.


Jenifer SheaJenifer Shea, Ph.D.
Assistant Professor in the Public Administration Program of the School of Public Affairs & Civic Engagement, SF State University.

Through her teaching, research, and service, Mrs. Shea regularly engages with several nonprofit organizations, voluntary groups, and city agencies in San Francisco.

Since 2008 Mrs. Shea has been involved with the Neighborhood Empowerment Network (NEN), a coalition of neighborhood and merchant organizations, nonprofits, academic institutions, and city agencies working to identify shared goals and ways to achieve them in San Francisco’s neighborhoods. The nature of her work with NEN varies – Mrs. Shea has served in an advisory capacity to the coalition, supervised Master of Public Administration (MPA) students’ field work, and conducted her own research related to NEN’s work. 

In addition to her work with the NEN, Mrs. Shea also works to connect her students to work directly with area nonprofits and voluntary groups. One way she does this is by offering a community service learning course in nonprofit management; a course she recently converted from a traditional format to one where local community-based organizations (CBOs) are clients of the class. Each CBO client is paired with a team of MPA students and together they agree upon a scope of work that the students implement over the course of the semester. Rooted in an organizational learning and evaluation framework, the course has students working with CBOs to improve their programs and culminating in a final report with recommendations presented to the CBO client, and the American Institute of Graphic Arts, among others.


Ian Clark SinapuelasIan Clark Sinapuelas, Ph.D.
Associate Professor in the Department of Marketing in the College of Business, SF State University.

He teaches Marketing Management, Retailing, and Sales Promotion. In his classes, Mr. Sinapuelas encourages students to work with big and small business in creating marketing and promotion plans. His research interests include product and brand management, retailing, and small business marketing. 

Mr. Sinapuelas is currently working on a project with select San Francisco neighborhood corridors on how to promote their businesses and business community to existing and new customers including tourists and visitors during mega-events.


Betty YuBetty Yu, Ph.D.
Assistant Professor in the Department of Special Education, Program in Communicative Disorders, SF State University. 

She is current the Project Director of Project Common Ground, a U.S. Department of Education funded personnel preparation project that prepares future speech-language therapists to support the communication of children on the autism spectrum of families from minority communities. Graduate student trainees in Project Common Ground support the quality of life of families of children on the autism spectrum by providing in-home respite care in partnership with Levana Autism Support Services. Mrs. Yu also oversees graduate student clinicians who provide speech-language therapy for families of children on the autism spectrum in the SF State Communicative Disorders Clinic and at Support for Families of Children with Disabilities, a San Francisco-based, non-profit parent support agency

She is conducting research on issues affecting heritage language maintenance and English acquisition among immigrant and minority-language families of children with communication disabilities. She serves on the Advisory Board to the California Speech-Language-Hearing Association Diversity Issues Committee and on the SF State Children Campus Research Subcommittee. She is also the faculty co-advisor to the SF State chapter of the National Students Speech-Language Hearing Association.

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Community Service Learning

Community service learning (CSL) is the combination of academic study with community service so that each is enhanced by the other. Through a process of structured reflection, the service experience is integrated with the lessons of the classroom to enrich learning outcomes. Research on CSL has repeatedly demonstrated that “students' thinking and reasoning become more complex after taking community service-learning courses”. (From “Impact of Service-Learning and Social Justice Education on College”, Wang and Rodgers, National Association of Student Personnel Administrators (NASPA) Journal article, 2006.)

Though there are similarities with other forms of experiential learning, such as volunteering and internships, CSL differs in important ways. First, unlike a volunteer or community service experience, CSL requires a strong academic component, i.e. an intentional connection to academic study. Second, though the service experience may develop a student's professional skills, the most lessons learned are usually civic knowledge and civic skills along with social responsibility. Thus, CSL sits at the intersection of three components – academic learning, experiential learning, and civic learning.




Student Orientation Training Video

The CSL office in order to support faculty and students participating in community engaged work, has produced a 13 minute video called “Give Back”.  This video uses images, interviews, and text to provide information on the City’s Diverse neighborhoods and cultures, background on how to with communities respectfully while doing community engaged work, and provides clarity about student’s rights/responsibilities, as well as faculty expectations around civic engagement and leadership development.  The universal language of the film serves to encourage audiences to examine power, privilege and stereotyping through the lens of interrelatedness and cooperation.

This video is part of the university’s responsibility to train students before they participate in a community engaged experience.  All SF State Students participating in community engaged work are required to watch this 13 minute video and download the Certificate of Completion-Video form acknowledging that they have done so.  This form needs to be returned to the course instructor.


YouTube Video Give Back, 13 mins


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Five Key Elements of Service Learning

Service-learning can be incorporated into all disciplines. The following five key elements of service-learning address what students should know and be able to do as a result of their participation in a service-learning activity or project. All five elements should be present in every service-learning activity and should work in concert to create powerful teaching and learning experiences. The service-learning experience should:


  1. Meet a real community need

  2. Be integrated into and enhance the curriculum

  3. Involve collaboration with a community agency, another school, or the community at large

  4. Help foster civic responsibility

  5. Provide structured time for reflection



CSU Commitment to Community Engagement
In the early 1990s, the California State University (CSU) began to recognize the value of service learning as a vehicle that would meet the state's changing educational needs while also imparting vital civic skills and knowledge. In 1997, infrastructure was established to support community service learning at all 23 CSU campuses.


The Community Service Learning (CSL) Program coordinates campus-wide CSL into the curriculum at SF State by: (a) helping faculty identify and/or develop their CSL courses; (b) identifying appropriate placement sites for the service component; and by (c) helping community partners (businesses, non-profits, and public/government agencies) connect with appropriate departments and faculty. One resource we offer is a web-based database called “ULink49”, which contains the names and contact information of more than 150 community-based organizations whose sites have been approved for community service placement. It is accessible to SF State faculty, students, and registered community partners only.


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CSL at SF State During 2013-2014 Academic Year

7 - Colleges

52 - Departments

388 - Faculty (47% Prof., 93% Assoc. Prof., 27% Asst. Prof. & 78% Lecturers)

484 - CSL Course Sections

8,413 -Students Enrolled in CSL Courses

229,941 -Students CSL Hours (Estimate - 58hrs Average per Student)

459,882 - Clients Served (Estimate)


$2.3 Million - Value of Services to San Francisco Bay Area communities at the City of SF 2010 minimum wage of $9.92 per hour.



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