Institute for Civic and Community Engagement (ICCE)

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Faculty Process - CSL Option


Faculty process

- How to Guide: Faculty Entering CSL Hours

- CSL option

- Forms

- Frequently Asked Questions



How to Guide: Faculty Entering CSL Hours


Please follow the intruction below:


Entering CSL Hours




CSL option:

ICCE currently manages the risk management process for community service learning (CSL). The Institute has developed online tools and trained staff to support academic internship risk management. ICCE does not place students in community sites nor assess the learning experience. These responsibilities remain with faculty and departments. 


Currently there are 183 CSL designated courses which students can request approval from their course instructors to do the CSL option. If you would like to create a new CSL course or designate an existing course, click here for details.


For the students who you approve to do the CSL option, please complete the following steps:

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  1. As the course instructor, register with ICCE’s web-based system for community engagement opportunities, ULink49 (coMesh) and select the CSL approved course you are teaching.(How to Use ULink49 Faculty Guide)
  1. Have your students register with ULink49, which will provide students with information about their Rights and Responsibilities. Please refer students to: How to Use ULink49 Student Guide.


    When they register, students will be covered under the University’s insurance policy that covers all students (and their course instructors) who do community engagement off-campus.  Note: Inform students to link their ULink49 account with your course.  This will enable your ability to see which students have registered.


  2. Have your students submit the following forms for your approval (forms should be kept with course records for three years):


      1. Community Engagement Learning Plan – Students should complete this form and take it to instructor for approval and signature.  The purpose of this document is for the student and community partner to understand the learning goals of the course and for the instructor to verify where student(s) are performing their CSL hours.  If you need modifications to this form, please contact Perla Barrientos at
      2. “Give Back” Video Certificate of Completion –Students will watch the video “Give Back”, download the certificate, sign it, and give to course instructor. This video uses images, interviews, and text to provide important background information about the City's diverse neighborhoods and cultures, and how to enter communities respectfully while doing community engaged work. Additionally, it clarifies what the student's rights/responsibilities are, as well as faculty expectations around civic engagement and leadership development. All SF State Students participating in community engaged work are required to watch this 13- minute video and download the Certificate of Completion-Video form acknowledging that they have done so. 


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  1. Provide a list of approved site placements to students:
      1.  Direct your students to ULink49, which lists more than 200+ University approved community sites that students can choose from.
      2. Should you allow your students to work with a community site not listed and approved in ULink49, you may incur personal liability.  To get the community site approved, please have the community partner register with ULink49 BEFORE the student begins serving at the site.  Please note that ICCE staff need at least two months to complete all necessary paperwork from community partners. 
      3. If you have your own list of designated community partners that you would like your students to work with please contact Jen Gasang at to verify that there is an existing CE agreement with your community partner or to find out when the agreement expires.
  1. Have your students perform the required service and keep track of their service hours with their site supervisor (minimum of 20 hours per semester, no maximum limits). Inform students of the method you would like them to use to track and submit their CSL hours for your approval.  If you would like to use ULink49’s built in tracking hours option, students can refer to How to Use Link49 Student Guide. Through this system, you will be able to review and verify the hours completed. The hours that your students uploaded into the system will have been already approved by their site supervisor.
  1. Once you have approved your students’ completed CSL hours, you will be able to add the hours to their official transcript. While submitting grades through e-grade, an option to input community learning service hours will appear during the grading process


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-Community Engagement Forms
-Certificate of Completion-Video 
-Community Engagement Learning Plan
-Student Sign-In Sheet
-Performance  Evaluation Protocol for Termination




Why should course instructors register for ULink49?

  • Create student volunteer opportunities for your research/community projects.
  • Connect with new community partners.
  • Confirm student’s registration with the ULink49 system.
  • Review and approve student service hours.

Why should students need to register in ULink49? 

  • When students register in ULink49, they will be covered (as with their course instructor) under SF State’s insurance policy that covers students who do community engagement off-campus.
  • Students will be given instruction about what their rights & responsibilities are and agree to a code of conduct for community-engaged work.


Why should students use the community partners in ULink49? 

  • All community partners in ULink49 are “approved learning sites”.
  • When a site is “approved,” it has been deemed safe based on the guidelines established by the CSU Chancellor’s Office; all sites have consented to the Community Engagement Agreement; have been informed about the goals and purpose of the Community Service Learning program; and are given guidance in developing high-quality opportunities that meet the needs of their organization, the clients they serve, and the learning goals of SF State students.


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CSL- Related FAQ’s


How do instructors officially designate a course as Community Service Learning (CSL)?


Do my student’s need to get ICCE’s approval to work at a community partner site?

  • No, ICCE does not place students in community sites nor assess the learning experience.  These responsibilities remain with faculty and departments. 


Is ICCE responsible for tracking my students’ hours and grades?

  • ICCE does not assign grades, track student hours, or submit student service hours to the course instructor. The tracking system within ULink49 offers this resource to CSL students and their course instructors.  To use this tracking option, course instructors must log-in ULink49 to view the student’s hours that were approved by the community site supervisor. 
  • Please track your students’ service hours by using the method of your choice. 


How do I get my students’ community service hours on their official transcript?

  • While submitting grades through e-grade, an option to input community learning service hours will appear during the grading process.


Should you have additional questions and/or concerns, please contact Jen Gasang at or 415-338-6419.


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