As part of an on-going strategic planning process for the Human Resources Division of the University, the leadership and staff have developed the following strategic plan to guide our operations for the next five years.  The work of the Commission on University Strategic Planning addresses major planning themes and a university vision for the 21 century.  Our effort in Human Resources is to provide a plan which complements and supports the University’s strategic plan through specific objectives and initiatives for the various administrative areas within our division: Employment and Compensation, Benefits and Professional Development, Employee and Labor Relations, Human Resource Information Systems, Payroll, Risk Management and Auxiliary Oversight and Environmental Health and Safety.

Our vision is fourfold:

1. To facilitate timely, accurate, paperless, business and human resources transactions through a fully operational Human Resources Information Management system accessible to University user departments;
2. To promote a User Friendly environment dedicated to quality performance and accountability through web-enabled processes and performance management programs;
3. To ensure sound leadership and effective business and human resources decision making at the department level through a fully integrated and collaborative employment practices and business management training program;
4. To provide leadership and administrative measures to minimize exposure to business, employment and legal risk and support each employee’s attainment of his/her full potential.

INITIATIVE:  ORIENTATION FOR EFFECTIVENESS

Phase I:  

CSU-Campus-You
Overview of CSU & SFSU, conditions of appointment, University benefits & relevant policies, procedures, practices and services with links to online resources

Phase II:  

Connecting with SFSU
Overview of functions and services by campus departments
Virtual Campus Tour
Messages from the President, Vice Presidents, Deans & Department Heads
Update/Upgrade Phase I
Expand publication of HR Policies, Procedures & Guidelines on Web
Publish Payroll Guidelines & Practices on Web

INITIATIVE: INSTITUTIONAL EFFECTIVENESS

• Develop & Implement Employment Practices & Business Management Training

A.E.I.O.U. - Achieving Excellence In Our University (a program designed for administrators and department chairs)

Phase I:   Orientation
                 Instructing Ourselves in the Basics

Phase II:  Behaviors in Leadership

• Transition Faculty Contract Administration
• Create programs & partnerships to promote continuous learning
  • Delivering "User Friendly" Customer Service
  • Coordinating Projects:  Planning & Achieving Results
  • Utilizing Technology:  Resources & Applications
  • Building Interpersonal Skills: Working Together
  • Resolving Conflicts:  Guidelines & Behaviors

INITIATIVE: TECHNOLOGICAL EFFECTIVENESS

• Implement Online Staff Transactions
• Implement Web-enabled Recruitment
• Implement Online Benefits Processes
• Identify Payroll Processes to go Online
• Develop Plan for Optical Scanning of HR documents
• Partner with Phase I & II CMS Campuses
• Map HR Processes & Identify Best Practices
• Ensure Disabled Access to Online Information & Processes

INITIATIVE:  PERFORMANCE EFFECTIVENESS

• Expand Online Guidelines for Evaluating Performance
• Design & Implement Accountability Tracking System
• Integrate Performance & Continuous Improvement Programs
• Integrate Performance & Recognition Programs
• Design & Implement Employee Recognition Program (S.T.A.R.)
• Design & Implement MPP Incentive Award Program

INITIATIVE: EFFECTIVE RISK MANAGEMENT

• Design and implement a comprehensive, integrated disability case management program
• Enhance partnership with Auxiliaries; monitor sound business practices in accordance with established CSU regulations

We welcome your comments, observations, questions, and your suggestions for areas in which we can be more effective in serving the University community.

Human Resources Department