Please review the refund policy for vending machines & laundry machines in the Residence Community thoroughly, before submitting your request below:
Refund request will be processed in the order received usually within 10 days of receipt date.
An email message will be sent to requestor once the refund has been processed.
- Refunds will be provided in person at the Housing Business Office once request is processed. Resident will receive a confirmation email to retrieve the refund in person.
- Machine malfunctions will be verified before refund is authorized. We reserve the right to deny a refund if situation cannot be verified.
- Incomplete refund requests will not be accepted.
- Refund requests for all add-value machines, including those in the Housing Community, must be made through the OneCard office. Requests for add-value machine refunds through this form will not be processed.