University Housing

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CustodialResident Services

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Hours of Operation
Contact Resident Services
Links

 

 

 

Hours of Operation

The following are the hours of operation for the Community Desks, which are located on the first floor of each building. Community Desks receive and log all service requests for the Housekeeping, Grounds, Maintenance and ResNet staff, who respond to those requests Monday through Friday: 9 am to 5 pm.

 

Day

MWH, MPH

Towers

Village

Monday-Thursday 12PM - Midnight 24 hours a day 9AM - Midnight
Friday 12PM - 2AM 24 hours a day 9AM - 2AM
Saturday 12PM - 2AM 24 hours a day 10AM - 2AM
Sunday 12PM - Midnight 24 hours a day 10AM - Midnight

Contact Resident Services

There are four convenient ways to contact Resident Services:

  • Sending a short e-mail to rpm@sfsu.edu

  • Filling out an online request form

  • Calling 415-405-0579 from any phone

  • Visit your Community desk located in the lobby of your building

  • Make sure you provide the following information:

  • First and Last Name

  • Residence Community Building

  • Room or Apartment #

  • Contact Number or E-mail Address where we can leave a message

  • Detailed Description of the Situation

  • Last 4-Digits of your Student ID Number (for verification)

  • A member of the appropriate staff will be dispatched to your location to assess your situation with in 48 hours. We will then record this information and track repeat problems or situations, enabling us to perform preventative maintenance projects throughout the year.

    Links

     

    Resident Service Request

     

    Laundry and Vending Machine Refund Request

     

    Community Living Guide for FAQs

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