University Housing

Image: Photos of Students at SF State Housing Buildings.

 

Contact List

In Case of Emergency Call

Dial 911 from any campus phone to be connected directly to University Police

University Police: 911

Resident Services

Service Desk

Phone Number:

(415)405-0579

Email:

rpm@sfsu.edu

Other Important Numbers

Housing Business Office

(415)338-1067

ResNet/Apogee (24 Hrs)

(888)478-8864

Dining Center

(415)338-2923

Student Health Center

(415)338-1251

 

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Our Community Philosophy

The Residence Community is committed to providing a safe, comfortable living environment which enhances your academic experience at San Francisco State University. Our community is composed of people from diverse racial, ethnic, and class backgrounds, national origins, religious and political beliefs, physical abilities, and sexual orientations.


Our activities, programs, classes, workshops, lectures, and everyday interactions are enriched by our acceptance of one another. We strive to learn in an atmosphere of positive interaction and mutual respect.


As adults, we are responsible for our behavior and are fully accountable for our actions. We take responsibility for our awareness of racism, sexism, ageism, xenophobia, homophobia, heterosexism, and other forms of oppression.


The Residence Community is staffed with people who work to serve you in a variety of ways. There are a number of students and full-time staff members who work in Residential Life specifically to make sure your life outside of the classroom is supported.

 

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Your Campus

The following campus resource guide is provided to help you find your way through the campus network of support services and offices. If you still have questions about SF STATE, your Resident Assistant or Community Assistant will be glad to help.

Advising Center

Administration Building, 211
Phone: 415-338-2101

Career Center

Student Services Building, 206
Phone: 415-338-1761

C.E.A.S.E. Program

C.E.A.S.E. (Creating Empowerment through Alcohol and Substance-Abuse Education) is the University's center for information on alcohol and other drugs
Student Services Building, Room 205
Phone: 415-338-1203

Community Involvement Center (CIC)

The CIC is an interdisciplinary, experiential education and community service program.
Humanities Building, 135
Phone: 415-338-1486 E-mail:cic@sfsu.edu

Counseling & Psychological Services Center

Counseling services are confidential and free of charge to all currently enrolled students.
Student Services Building, 208
Phone: 415-338-2208

Disability Programs & Resource Center 

Student Services Building, 110
Phone: 415-338-2472

Campus Copy Center

Provides copy service. Located in the Cesar Chavez Student Center.
www.sfsubookstore.com

J. Paul Leonard Library

The Library is closed for renovations. Please visit http://www.library.sfsu.edu/about/building/services.php for information regarding the Annex and other library resources.

Intramural / Recreation Sport Activities

Student Services Building, 105
Phone: 415-338-3363

Media Access Center

The Media Access Center provides student access to the University's collection of videotapes, videodiscs, software, audiotapes, compact discs, films, and slides. Computers are available for student access to course-related software.

The Library will be closed September 2009 for renovation. Please refer to the website for up to date information.www.sfsu.edu

Office of International Programs (OIP)

The Office of International Programs serves as the University's center for international education, providing services to international and exchange students and visiting scholars attending SF State.
Administration Building, 458
Phone: 415-338-1293

Parking

Parking on campus is limited. We strongly encourage students to leave their vehicle at home and use a bike or public transportation. All vehicles parked on campus must display a valid permit. Parking permits can be purchased at the University Bursar's Office. Bring your vehicle registration and Student ID card with you, and fill out an application.
Parking/Transportation Office, North State Dr. Phone: 415-338-1441.

Student Health Center

Student Health Service (SHS) can help you maintain good health so you get the most out of your education. The Student Health Center offers services to all students, whether or not they have purchased health insurance from the university.
Student Health Center, Across from Student Services Building
Phone: 415-338-1251

LEAD: Leadership, Engagement, Action, Development

The office assists student organizations with activity planning.
Student Services Building, 105. Phone: (415) 338-2171. www.sfsu.edu/~lead

Student Financial Aid

Student Services Building, Ground Floor Phone: (415)338-7000

Testing Center

HSS Building, 206 Phone: 415-338-2271

One Stop

Located in the lobby of the Student Services Building the One Stop Student Services Center is a single location where students can take care of a range of school-related business, all under one roof. Voice Response System: 415-338-2350

The following services are available there:

  • Advising Center: Quick advice about General Education, graduation requirements, degree progress.
  • Bursar/Cashier: Pay fees, ask questions about fees and payment, and get a personal financial statement
  • Career Center: Find out about services offered by the main Career Center.
  • College of Extended Learning: Pick up catalogs and brochures listing hundreds of continuing education classes.
  • Financial Aid: Talk to a financial aid counselor about loans, grants, scholarships, and work study; pick up an Employment Eligibility form; apply for financial aid; find out when to expect your financial aid check.
  • One Card: Get your student I.D.; add money to your One Card
  • Registrar:Register for classes, access your records, order transcripts, check grades, file a change of address, apply for graduation, and check your personal class schedule.
  • Undergraduate Admissions:Apply to SF State, check your application status, and make an appointment for pre-admission advising.

 

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Your Roommate

One of the most important relationships you'll have this year is the one you cultivate with your roommate or apartment-mates. Numerous books have been written on "successful relationships." Here are four crucial ingredients to a successful roommate or apartment-mate relationship you should keep in mind:

  1. Expectations: Each person may have different interpretations of what sharing space means.
  2. Communication: Open lines of communication; talk to each other about needs and concerns.
  3. Flexibility: Remain open to doing things differently than what you are used to.
  4. Respect: Respect each other’s differences, needs and priorities.

If you experience conflicts within your room or your apartment that you cannot resolve together, please contact your RA or CA. They are trained to help.

Do You Live in a Room Without a Roommate(s)?

If a vacancy occurs in your room or your apartment, the remaining occupant(s) will be expected to share the room with a new roommate. This means you should be prepared for a roommate at all times by using only your portion of the room. You may have the option of taking your room as a “super single”, or consolidating with another person who also does not have a roommate.

Residents who fail to have their room prepared for a new roommate at the time of his/her arrival will be assessed an administrative charge of $50.00 and may be required to participate in an Administrative Review (for information on Administrative Reviews see the section on "Your Judicial System").

Apartment Living Agreements

If you live in the Towers, Village or UPS you and your roommates will be required to complete an Apartment Living Agreement (ALA). The ALA will be facilitated by the Residential Life staff during the first few weeks of the semester.

Room Changes

Should you and your roommate encounter problems, we encourage you to contact your Resident Assistant, Community Assistant or Area Coordinator. Hasty room changes are discouraged in favor of a mediation approach. We believe sharing space and learning to respectfully co-exist despite, our differences, are the hallmarks of a person’s development into adulthood.

Residents may be required to participate in mediation with their Resident/Community Assistant or other Residential Life staff member before a physical move will be approved. During mediation, both residents will be asked to discuss their concerns and attempt to find a mutually agreeable resolution with assistance from the staff member present.

 

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Your Living Space

Since you and your roommate or apartment-mates will likely be sharing a room for the entire year, you should talk about how you want to arrange and decorate. Together, you should be able to set up the room so you can live in it comfortably. While you do not have to draw a boundary line down the middle of the room, remember your roommate is entitled to half the floor space, so you will want to limit how much "territory" your belongings occupy.

Some Important Notes About...

Furnishings

Your room is furnished with a desk, chair, dresser, and bed. In addition, most windows will be equipped with a screen. You are responsible for the condition of these furnishings and you are required to keep all items in your room during your stay. In the Residence Halls, your License Agreement is for a furnished room. Additionally, if you live in the Towers, the Village or University Park South (UPS), your apartment is furnished with common area furniture to include: a couch, lounge chairs, living room tables, TV stands, kitchen table, kitchen chairs and kitchen appliances. In the Towers, your License Agreement is either for a one- or two- bedroom furnished apartment. In the Village and at UPS, your License Agreement is for a furnished apartment. Due to the lack of storage space, the University does not store or remove furniture.

Room or Apartment Condition Forms (RCF or ACFs) & Damages

While you have the freedom to arrange your room and apartment furniture to your liking, you and your roommate are responsible for the condition of the entire room or apartment when you move out. At check-in, you will receive an Apartment/Room Condition Form describing the current condition of your room. Residents living in the Towers, Village, or UPS receive a RCF for their individual room and for the apartment common area. If there is any discrepancy between the way the room/apartment appears and its description on the form, please add a notation describing the discrepancy. After making any additional notations, sign the statement and turn it in to your RA or CA within the first 10 days of residing in the community. At the end of the year, the rooms and apartments will be inspected again and you will be billed for any missing items or damages beyond "normal wear-and-tear." Failure to return your room condition form may result in improper check-out charges of $50.00.

Walls

Just about any method you use to attach something to the walls will cause some damage. Nails are going to leave holes and tape will sometimes remove paint or will leave marks which will need to be painted over. There are many other methods of attaching posters and pictures to the walls; none of them are guaranteed to leave the walls undamaged. The cost of repairing and repainting damaged room walls will be billed to the residents of the room unless the wall is in a common area, then all apartment-mates are responsible.

Doors

Your room/apartment door is considered part of your room. Mounting posters, signs, or other items on your door can invite vandalism and is a fire hazard. Damage to a door will be the responsibility of the room's/apartment’s occupants when the originators of the damage cannot be identified.

Service Desk

If you need the services of Housekeeping, Grounds or Maintenance, contact Resident Services at 415-405-0579. Remember to provide your room/apartment number and building, phone number where you can be reached, email address, a detailed description of the problem. Staff will not enter an occupied room unless your university ID number is given for verification purposes. An appropriate staff member will assess your situation within forty-eight hours. We record this information and track ongoing problems, enabling us to perform preventive maintenance projects throughout the year.

To contact Residential Property Management Services either:
Phone: (415)405-0579
Email: rpm@sfsu.edu

Your requests will be processed the next business day. When you need emergency assistance IMMEDIATELY contact the On-Duty Resident or Community Assistant, by going to your community desk or refer to the Duty Board posted in the lobby of your community.

Remember, emergencies other than Grounds, Housekeeping, and Maintenance should be called into the University Police Department (UPD) at 415-338-2222 or 911.

Cleaning Supplies

In most buildings, vacuum cleaners may be checked out from RAs. Otherwise, vacuums will be available at Resident Services desks. If you need other cleaning supplies, you must provide them. Unfortunately, because of the design of the community, vacuum cleaners are not available at University Park South.

Cleaning Expectations

At the end of each semester, you and your roommates are responsible for a thorough cleaning of your residence hall room or apartment bedroom and common areas.

Here’s a list of cleaning tips:

Bathroom (Towers, Village, STTC, and UPS)

  • Use a mild detergent and soft scrubbing sponge for bathroom sink, bath, and toilet

  • Sweep and damp mop the floor`

  • Don’t use chlorine bleach or abrasive powdered cleansers

Kitchen (Towers, Village, and UPS)

  • Defrost your refrigerator and empty all contents

  • Don’t use any sharp or pointed objects when cleaning the refrigerator, freezer,or stove

  • Use a mild detergent and soft scrubbing sponge to wash the kitchen sink, the inside and outside for the refrigerator, microwave oven, and stove top

  • Don’t use abrasives or acids on any fixture or sink

Living Area & Bedrooms (All Communities)

  • Wipe off all furniture and return it to its original position

  • Vacuum carpeting

  • Clean walls and floors

  • Remove all trash and recycling

  • Be certain all windows and doors are closed and locked securely

Pest Control

Keeping your room or apartment clean and storing food properly will keep pests away. If you have unwanted visitors of either the insect or rodent variety, the Housekeeping staff can help: contact Service Desk at 415-405-0579. You can take a few precautions to help us keep your kitchens, bathrooms, shared spaces, and floor free of pests:

  • If you need to throw food away, dump it in the trash container in the trash closet on your floor.
  • Don't bring food into the common area bathrooms nor throw it into a bathroom waste container.
  • Don't leave wet towels on the floor in the shower or bathroom.
  • Don't leave food out overnight.
  • Report cracks and crevices to The Service Desk.
  • When you recycle, rinse all cans and food debris before placing in your recycle bin.

Following these simple precautions will help avoid attracting pests to our Residence Community.  Please dispose of any recyclables in designated recycling closets located on each floor or throughout the community.

Heat

Heat is available continuously in all student apartment and residential hall rooms in the residential community. You can regulate the heat by utilizing the in-room thermostats. Remember to properly ventilate your rooms daily. With all the coastline fog, we get a lot of humidity. Proper ventilation by opening windows particularly on sunny and dryer days is essential. Mildew forms easily along the coast and ventilation retards that growth.

Refrigerator

Please note refrigerators larger than 5.5 cubic feet (not supplied by University Housing) are not permitted in the Residence Halls. Also, comply with Residence Community rules concerning electrical appliances and cooking.

Staff Entering Your Room/Apartment

Your residential hall room or apartment is yours to use and we will not intrude unnecessarily on your privacy while you are here. We limit entering your room or apartment to these occasions:

  • Your request or agreement
  • Emergency situations such as an activated smoke detector, the smell of smoke coming from your room or apartment, or concerns for your well-being (or the well- being of others in the room or apartment).
  • Safety inspections
  • Inspection and cleaning when you or your roommate move out
  • For the management of applicable rules and regulations

Should staff enter your room or apartment while you are away a note will be left notifying you of our entry.

 

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SF State Conservation and Earth Friendly Outlook

Energy Conservation & Power Outages

We sometimes experience energy shortages statewide. If the campus experiences a rolling black out during the day time, the university will remain open during business hours and regular classes will remain in session. If the black out occurs in the evening, evening and night classes most likely will be canceled. Please confirm this with your instructors.

In the Event of a Power Outage

  • Be prepared.

  • Make every effort to conserve energy at all times.

  • Take advantage of natural light during the day and reduce use of electric lighting.

  • Get a flashlight and have fresh batteries on hand or use light sticks

  • Have an alternative to an electric alarm clock.

  • Have a battery-operated radio with fresh batteries.

  • Turn off your computer during Stage Three Alerts.

  • Frequently save any work you are doing on your computer.

  • Only use the elevator if you must.  The elevator will shut down and will stay where it is until the power is restored. The doors to the elevator will NOT automatically open if there is a blackout.

  • When the power goes off, there will be some emergency lighting in the hallways and stairwells from 20 minutes to two hours. Please be careful when using the stairs.

  • When the power goes off, there will be NO street lighting. Go places in groups and take a flashlight.

  • Be prepared to stay abreast of your academics without the use of electronic equipment.

  • Seek out the Residential Life Staff if you need some extra support during the black out.

  • Have games, cards, books on hand to pass the time.

  • Do not drink alcohol, use drugs, or have unprotected sex as a way to ward off boredom. These activities will increase your risk of compromised health and safety.

Information After Hours - Contact the RA on duty for your area. Call 911 for emergencies and University Police non-emergency line for other information at 415-338-7200.

Residence Community Conservation

Live a sustainable lifestyle and think green! In addition, with the high cost of electricity, gas, and water in mind, we are doing all we can to conserve energy. Our energy cost savings are directly related to your room and board costs.
The following mechanical and other controls were installed in our buildings to help all of us meet our conservation responsibilities. If you can suggest other techniques or equipment, please let us know.

  • Toilets have been reduced to a three gallon flush.

  • Restrictors have been installed (in shower nozzles and sink faucets) to reduce the amount of water used without reducing water pressure.

  • Sink and shower water temperatures have been reduced to 120°-130° Fahrenheit.

  • Timers on the heating system are set and monitored to reduce energy use during the day hours when the buildings are quiet.

  • CFL’s (Compact Fluorescent lamps) have been installed a money-saving cogeneration system to supply partial power to the University.

General Conservation

Here are some things you can do to save resources and directly reduce future room rates:

  • Do not let water run continuously while shaving, washing, or brushing your teeth.

  • Close faucets tightly. Report leaky faucets by contacting The Service Desk at rpm@sfsu.edu or 415-405-0579. A leaky faucet can produce a loss of 430 gallons of water per month.

  • Reduce the length of showering to save water and the energy consumed in heating the water.

  • When possible, plan full loads before doing laundry.  Use the cold water cycle whenever you can.

  • Regulate the use of window blinds to take full advantage of sunlight and contain heat in your room.

Recycling

Be Earth friendly! - Recycle your aluminum and tin cans, glass and plastic bottles, and paper products! Recycling bins are provided on each floor and outside each building; please place recycling in the appropriately designated receptacles.

PLEASE NOTE: Plastic bags can not be recycled with our recycling services—do not put any type of plastic bag into the recycling containers. If you collect your recycling in plastic garbage bags, empty them into a recycling container and reuse the bag or throw it in the trash. Thank you in advance for your assistance with this.

 

Donate

Please donate any items you no longer need. Many charitable organizations will be happy to take used books, clothing, furniture and electronics.

 

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Your One Card and Keys

  • Mary Ward, Mary Park, the STTC, and Towers residents: Your one-card will be activated on move in day to allow access to your building.
  • Village residents: You will be given a separate key to enter your building.
  • UPS residents you will be given a key for the front door of your unit.

Mary Park or Mary Ward Hall residents: You will be issued two keys: one key opens your room and mailbox and the other key opens your bathroom.
Science and Technology Theme Community, Towers and Village residents: You will be issued one key to open your apartment door and one mail key to open the communal apartment mailbox.
University Park South residents: You will be issued two keys for your community – [1] key opens your apartment door and [1] key opens the laundry room for your particular block.

Your keys are valuable and you should make every effort not to misplace or lose them, even if it means wearing them around your neck on a lanyard. Keeping your keys with you and locking your door at all times is the safest way to avoid problems. If at any time you experience problems with your University ID card, go to the Dining Center Business Office.

In order to maintain the security of our community lost keys will result in a mandatory lock change and a charge of $50.00.

Lockouts

If you lock yourself out of your residence hall or apartment (UPS residents go to the Towers front desk), you may check out a temporary lockout key from the Resident Services Community Desk. There is one lockout key per room. To ensure only you and your roommate(s) have access to the lockout key, Resident Services will verify your identification and room number prior to issuing the key. Once you have received the lockout key, you should let yourself back into your room, find your missing key, and immediately return the lockout key to the Resident Services desk. If your lockout Key is not returned to the desk within 48 hours of the time you checked it out, an automatic lock change may be initiated for security purposes and $50.00 will be charged to you. We will change the key cores in your room door and mailbox, and will notify you and your roommate(s) to pick up the new keys at the Resident Services desk.


Residents are provided a total of three free lockouts for the academic year. Any lockouts subsequent to the third lockout will be deemed excessive and for safety and security reasons may warrant a lock change to be charged to the resident at a cost of $50.00 per lock change. If you have requested an excessive number of lockout keys, you and your roommate will be required to verify possession of your room keys. Additionally, excessive lockouts may necessitate a meeting with the Assistant or Area Coordinator due to the increased security risk to the community.

Lost Keys and Lock Changes

If you lose the key to your room or apartment, go to the Resident Services desk in your community and authorize a lock change. We will respond to such a request within 48 hours, Monday through Friday. If you believe your personal safety and security are at risk, you may request an emergency lock change. For emergency lock changes, please contact the RA or CA on-duty for your community. You will be billed for the new keys in most circumstances. The charge for a lock change is $50.00. It is important that you change your lock immediately; you cannot move out properly without providing a working key.

Your SF State One Card provides access to your resident meal plan and to the main doors of your building (a key is used in the VCS). If you should lose this card, please be certain to contact the University Housing office so that we may disable the access to your meal plan and to your building. When you receive your new One Card you will need to inform the Housing Business Office AND Residential Dining Services so we may re-establish access.

Possession of a non-assigned key is a misdemeanor. Section 469 of the California Penal Code states: “Any person who knowingly makes duplicates, causes to be duplicated, or uses or attempts to make duplicates, or causes to be duplicated, or use, or has in his possession any key to a building or other area owned, operated, or controlled by the State of California… without authorization from the person in charge of such building or area or his designated representative and with knowledge of the lack of such authorization is guilty of a misdemeanor.”

 

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Your Mail

Delivery

If you live in Mary Park or Mary Ward Hall, your room key will open your mailbox. For students in the Towers, Science and Technology Theme Community, and the Village there will be a separate key provided that opens your mailbox. Mailboxes are located on the main floor of all communities. Mail is delivered Monday through Saturday except for Postal Service holidays, and is usually placed in the boxes by 6:00 p.m. Monday - Friday. Saturday delivery time may vary. University and Housing correspondence will be sent to your residence community mailbox. As such, it is expected you check your mailbox on a daily basis.


Packages delivered by parcel post or United Parcel Service can be picked up at the Resident Services Community Desk in your building. If you live in Mary Ward, Mary Park, STTC, or the Towers you will receive a notice in your box when they arrive. If you live in the Village you will receive a notice via your university email. Photo identification is required when picking up packages. When packages and special delivery letters arrive, we will contact you using your university extension and university email address. If we are unable to contact you, your letter or package will be held at the desk until you collect it.

UPS residents receive mail directly to their unit by the United States Postal Service. Packages are left at your front door. It may not be safe to leave an item unattended, consider having your package delivered to Mary Ward Hall. However, you will be responsible for checking to see if it has arrived at the Ward Hall community desk.


Here’s your new address:

Your Name
Village at Centennial Square, Apt. #
750 Font Boulevard
San Francisco, CA 94132-4036

 

Your Name
Mary Ward Hall, Room #
800 Font Boulevard
San Francisco, CA 94132-4036

 

Your Name
Towers at Centennial Square, Apt. #
796 Font Boulevard
San Francisco, CA 94132-4036

 

Your Name
Mary Park Hall, Room #
802 Font Boulevard
San Francisco, CA 94132-4036

Your Name
Science and Technology Theme Community, Room #
798 Font Boulevard
San Francisco, CA 94132-4036

Your Name
University Park South
Number and street address
San Francisco, CA 94132-4036

Outgoing Mail

The nearest U.S. Mailbox is on Font Boulevard between Mary Park and Mary Ward Halls (picked up at 10:00 a.m.). Check the times posted on the mailbox because they may change. The nearest Post Office is in the Sloat Boulevard Plaza area near Lucky's grocery store. We are unable to hold packages in our offices or Resident Services Community Desks for UPS, FedEx, etc. pick up. To access university mail services please contact (415) 338-1515.

Forwarding of Mail

Residents of Mary Ward, Mary Park, STTC, and Towers:

When you leave the Residence Community you will be asked to fill out an SF State forwarding address form. Please write your forwarding address on your RCF when you checkout. University Housing will forward all first class incoming mail for up to three months for residents provided a forwarding address is submitted at the time of check out. After three months, mail received for non-residents will be returned to sender. Please note: magazines and bulk mail are not forwarded. Special mail considerations exist during winter recess and when the university campus is closed. Information will be provided to residents about any mail changes at the close of each semester. The easiest way to ensure your mail is received is to give a change of address done through the United States Postal Service.

Should you receive mail in your mailbox which is addressed to someone else, simply drop the letter or parcel with the Resident Services Community Desk and we will reroute the mail.

Residents of Village and UPS:

Mail for residents at these locations will be done through the United States Postal Service. Therefore, forwarding information must be completed with USPS after move out. The necessary form can be found online at moversguide.usps.com/mgservice/ICOA

If you live in the Village and receive mail which is not addressed to you, please place it in the nearby Returned Mail slot.

If you live at UPS and receive mail which is not addressed to you, please write return to sender on the envelope and place it back in a nearby mailbox.

 

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Your E-mail & Phone

Your E-mail

All currently enrolled students at San Francisco State University are eligible for a free e-mail account with the University. To apply for an Internet account, you must use a World Wide Web browser and fill out the SF State Internet Account Application form available at https://www.sfsu.edu/online/sfsuemail.htm You will need your SF State ID and SF State Password. University Housing will use your official University email account to send you updates and information pertaining to the Residence Community. Also, your University e-mail address will be the official way the campus will contact you and provide you information. Please check your SF State e-mail regularly.


Your Phone

Each apartment or residence hall room is equipped with a telephone. You may receive calls from on and off campus. It is important to answer your phone, as the university will contact you through your on campus phone. All core campus resident's telephone numbers begin with the (650) area code. To call off campus, dial the area code and the number. If you are dialing another telephone number in the (650) area code, then simply dial the 7 digit number. If you are dialing from your room or apartment phone, and want to call a campus telephone number, you will need to dial (415) and then the telephone number for the campus office. All campus business or office phone numbers begin with 415 area codes.

For more information regarding your phone see:

http://www.sfsu.edu/~housing/resnet/documents/SFSU_phoneguide.pdf

You have the ability to dial the following numbers free of charge:

On campus extensions

Dial 415 area code and 7 digit number

Emergency on campus

911

Campus operator

415-338-1111

Pac Bell operator

9 0 #

AT&T operator

900

Calling Card

9 (Outside line)

If you are using a calling card:

Credit Card

900 (Operator)

800/888 numbers

91 + number

900/976 numbers

For your security these numbers are blocked & cannot be dialed from any campus telephone.

 

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Your Internet - Resnet/Powered by Apogee

University Housing offers a network system in partnership with Apogee Networks, Inc. which allows each resident living in the Residence Community direct access to the Internet via an Ethernet connection from their room.

The connection provides access to the Internet as well as to special online resources only available to SF State students. Each room is equipped with multiple ResNet jacks so all roommates can be on-line at the same time. All you need is a Macintosh or PC Compatible with an Ethernet port, configured, and connected with a standard cat5 Ethernet cable to the RJ-45 jack in the room. For your convenience you can purchase a 30’Ethernet cable from University Housing for $10. (Please Note: If you decide to bring your own cable, a 30' cable can be necessary depending on your desk location).

Keeping Your Computer Safe:

ResNet is part of the SFSU campus network. By their nature, academic networks are very open. You must take certain steps to keep your computer free of viruses and other forms of computer compromise.

  • Install the free SFSU licensed McAfee antivirus software on your computer before you connect to ResNet. Go to this web address to download your free copy. http://www.sfsu.edu/~doit/sw.htm (Have your ID and PAC# handy).
  • Perform automated daily system updates and antivirus signature updates. Only daily updates will adequately protect your computer.

Support a User Friendly Network

Follow these simple tips when using the ResNet:

  • Turn off your computer when not in use.
  • Turn off file-sharing software when not in use.
  • Do not share copyrighted materials illegally. The Recording Industry Association of American (RIAA) and other copyright holders have been tracking campus illegal file sharing and pursuing legal action.
  • Perform routine scans for viruses.
  • Follow the Acceptable Use Policies http://www.sfsu.edu/~housing/resnet/accept_use.html and http://apogeenet.net/support/eua.pdf
  • Remember, ResNet is a shared community resource.

Appointment/Support

Our Apogee Powered ResNet features a toll-free 24/7 telephone support line (888) 478-8864. In-house support staff is also available for problems that require a house-call. Call the Apogee number above to make an appointment.

Residence Computer Labs

ResNet runs two computer labs for use by residents and their guests. The 24 hour computer lab in Mary Park Hall provides 7 PC’s and 3 Macintosh systems along with a laser printer. The 24-hour computer lab in the Science and Technology Theme Community provides 20 PC’s and a laser printer. The STTC lab is scheduled for classes and events at certain times. Class hours are posted at the lab. A variety of application software is available in both labs, including Microsoft Word, Excel, and PowerPoint. There is a charge for laser printing.

Illegal Downloads and Other Violations

It is vital for all our residents comply with our campus computer use policy, particularly concerning use of copyrighted materials. Misuse of computer facilities or resources includes:

  • Unauthorized entry into a file, for any purpose
  • Use of another’s identification or password
  • Use of computing facilities, campus network, or other resources to interfere with the work of another member of the University Community
  • Use of computing facilities and resources to send obscene or intimidating and abusive messages
  • Use of computing facilities and resources to interfere with normal University operations
  • Use of computing facilities and resources to download music, videos and films in violation of copyright laws.
  • Violation of a campus computer use policy.

Getting Connected

For further information on getting connected see the Quick Start Guide: http://www.sfsu.edu/~housing/resnet/documents/Quickstart-SFSU.pdf

 

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Community Involvement

Learning Communities & Theme Floors

The primary objective of theme housing at San Francisco State University is to provide an environment where students can explore the interconnected relationship between what is learned and what is lived. By bringing together diverse groups of residents with common intellectual, political, and/or social interests, we hope to support the development of residential communities sustained by commitment to intellectual inquiry, personal and collective introspection, and social action. We believe the existence of such communities stimulates critical dialogue within the Housing Community on the meaning and function of human difference and group solidarity.

 Theme floors:

Mary Park Hall

  • 1st Floor:                      Wellness and Substance-Free Floor

  • 5th Floor:                      Women’s Forum

  • 6th Floor:                      Quiet Floor

Mary Ward Hall

  • 1st Floor:                      Wellness and Substance-Free Floor

  • 5th Floor:                      Women’s Forum

  • 6th Floor:                      Quiet Floor

Learning Communities and Theme Floors

STTC

  • Science and Technology Theme Community

Towers at Centennial Square

  • Mezzanine, 1st:
Freshman Accelerated Success Track (FASTrack) Learning Community*
  • 2nd, 3rd:
Behavior and Social Sciences (BSS) learning Community*
  • 4th, 5th:
Living Fit Environment (LiFE) Learning Community *
  • 6th, 7th, 8th:
M.V.P. Learning Community *
  • 9th:
A.I.M. Academic Intensively Motivated
  • 10th:
IDEA (Humanities)
  • 11th-15th
Business Matters (College of Business)

Village at Centennial Square

  • Building C                       International Learning Community

Residents are encouraged to bring forth proposals for theme floors which meet the core goals of our housing program. Proposals will be reviewed by Residential Life professional staff, and will be judged on the following criteria:

  • Residency on the proposed theme floor must be open to and inclusive of all students in the Residence Community.

  • The floor must be consistent with the mission of the Residential Life Program.

  • The floor must make a positive contribution to the quality of the Residence Community.

Contact the Assistant Director of Residential Life if you are interested in learning more about the Theme Floor application process.

Residence Hall Association

The mission of the Residence Hall Association (RHA) is to represent the views of the students to University Housing, campus student government, and University Administration. RHA also serves as the main communication source to enhance the on campus housing environment. Everyone who lives in the Residence Community is a member of RHA and is encouraged and welcome to attend RHA meetings. RHA is the central coordinating body for all Residence Community Governments. Three Senators represent each community government and each committee has one Senator. RHA provides a variety of services to the community governments and to individual students. RHA is a member of the Pacific Association of College and University Residence Halls (PACURH). Further information can be found at http://www.sfsu.edu/~housing/rha/

Resident Conduct Review Board

The student Judicial Review Board serves a vital role in the Housing Community. The Resident Conduct Review Board helps to identify and uphold the standards of the community in a fair and objective manner. Board members balance the needs of the community with the needs of individuals in the community without championing one group or person over another. The Resident Conduct Review Board is a perfect opportunity for residents to get involved in helping maintain community standards. For further information about the Resident Conduct Review Board, contact your RA, CA, Assistant Area Coordinator, or the Resident Conduct Coordinator.

 

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Your Laundry

All laundry machines are coin operated. Laundry rooms in Mary Ward and Mary Park Halls can be found on the fourth floor. Mary Park Hall has an additional laundry room on the first floor. All laundry machines for the Towers at Centennial Square and the Science and Technology Theme Community are located on the entry level of the Towers at Centennial Square. Laundry machines for the Village are located on the third floor of buildings A and B (next to the sun deck) and on the second floor of building C. Laundry facilities are conveniently located in each area of University Park South. If you encounter a problem you may request a refund through any Resident Services Desk.

In the Towers at Centennial Square the Laundrymate system allows you to call a special phone number from your apartment or room to find out how many machines are available. If the requested machines aren’t ready, Laundrymate automatically calls back when they are. And when the laundry is finished, Laundrymate calls again to tell you that its time to retrieve it.

How Does Laundrymate Work?

With the Laundrymate system, all the machines in your laundry room are connected to a single computerized monitoring device which is in turn connected to a dedicated phone line. When you call, Laundrymate will announce the number of machines available. If there aren't enough open, it will prompt you for a phone number and call when the requested number of machines is available. With Laundrymate, you can keep track of your laundry while you study or relax in your own apartment or room. The number is 415-405-9383.

 

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Study Lounges

Lounges exclusively available for study and group work are available to residents of Mary Park Hall and Mary Ward Halls. The Lounges are located on the first floors of both buildings.

Resident Lounges

The Student Lounge in Mary Park Hall has comfortable furniture for both studying and visiting. A limited number of study tables and carrels are available. Located on the main floor, the lounge is the center for many of the social and educational programs planned to enrich community living in the Residence Community.

The Cantina, in Mary Ward Hall, is the space for Resident social, educational, and cultural events and activities. Keep an eye out for the schedule of events. The Village at Centennial Square has lounges on Floors 2, 3 and 4 of Building A (above The Market Place) and on Floor 3 of the International Community in Building C. These lounges are equipped with furniture for studying, socializing and watching television. A limited number of study tables are available in some of the lounges and these spaces will be the center of many of the social and educational programs planned for the Village Community this year.

 

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Community Kitchen

The kitchen in Mary Park Hall (adjacent to main Lounge) is for the use of residents of Mary Park and Mary Ward Halls. There is a two-hour time limit for use. Kitchen cleaning is the responsibility of the people using it. If we find the kitchen not being adequately cleaned after use, those responsible may be prohibited from using it again, or, depending on the extent of the problem, the kitchen may be closed. The key for the kitchen may be checked out at the Resident Services community desk in Mary Park Hall.

 

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Trash and Recycling Rooms

All floors in the Residence Community possess a trash and recycling room. In Mary Park and Mary Ward Halls they are located in the closets near the study room. Trash rooms for the Towers at Centennial Square are in the closets located in the elevator lobbies. In the Village, they are located on each floor. The closets at the end of the hallway are where the Science and Technology Theme Community residents dispose their trash. At UPS residents are responsible for their own trash. Curbside pickup for both trash and recycling are provided by the city. All residents are responsible for disposing of recyclable materials in the appropriate receptacles.

 

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Bathrooms

In Mary Park and Mary Ward Halls, there is a community bathroom on each wing of every floor. Your key will open the bathroom on any floor which corresponds to your gender. The bathrooms are cleaned daily and schedules are posted in restrooms. Cleaning times are approximate and may change due to unforeseen circumstances.

For the courtesy and comfort of all who are living on the floor and their guests, the bathrooms are single gender. Please respect the privacy of others and use the bathroom designated for your gender.

For safety and privacy, do not tamper with the locks on the bathroom doors. These doors are to remain locked. Residents in the Towers, the Science and Technology Theme Community, the Village, and UPS are responsible for the upkeep of their own bathroom.

 

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Change Machines

Change machines are located in the vending areas of the residence halls, the Towers and the Village. The machines will change both one and five dollar bills. Change is not available at the Resident Services community desks.

 

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Lost and Found

If you find something that is not yours, please turn it in to a Resident Services desk. It will be stored temporarily until claimed, and if not claimed it will be forwarded to the University Police Department.

 

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Vending Machines

The vending machine operation offers a wide selection of entrees and baked goods as well as a full line of beverages, pre-packaged candy and ice cream treats. You may purchase beverages and snacks from the vending machines adjacent to the lobby areas of the Towers at Centennial Square, Park and Ward Halls. Vending machines in the Village at Centennial Square are located on the second floors of all buildings. Laundry facilities in UPS also have vending machines. The Residence Community receives a percentage of the money put into the machines. Revenues contribute to fund official activities planned for the Residence Community. Refunds can be requested at 415-405-0579 or email:rpm@sfsu.edu.

 

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Bicycles

Residents who own a bicycle will need to register it and obtain a permit from the Housing Business Office. There are bicycle racks available in many areas of the residence community which require you to supply your own lock. Please note university police prohibit the use of bicycles or skateboards on on-campus roadways and pedestrian walkways. They are only permitted on the perimeter roads.

Your bicycle must leave with you when you move out of the housing community. Any bicycles left on our facility’s bike racks after move-out will be declared abandoned, removed, and donated to charity. University Housing will not hold your bicycle in storage after it has been declared abandoned.

 

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Fire Safety

It is against University, State, and Federal regulations to tamper with any part of a building fire alarm system, including smoke detectors, fire hoses, or extinguishers. Any person sending a false fire alarm or violating any provision of the State fire laws is subject to University disciplinary action (revocation of his/ her Housing License and/or other formal disciplinary measures) and criminal prosecution.

Fire codes (1988 UBC, Section 3305h1) require doors to be self-closing. The California State Fire Marshal requires that no doors be propped open with any object or dismantling of any door-closing device.

Please know, pulling a FALSE fire alarm as a prank will result in your eviction.

Fire Drills and Safety

Fire alarm pull stations are located in every public area of the Residence Community. If you become aware of a fire, go to a station and pull the lever to activate the building alarm. After pulling the lever, immediately evacuate the building.

In University Park South there are also Fire Alarm boxes outside on each block. If a fire condition exists on the block, you may pull the alarm on the box to alert fire safety personnel. It is also recommended that you call 9-1-1 from any landline to report the incident to safety personnel.

To discourage false fire alarm pulls, protective covers have been installed over the fire alarm pull stations in some areas. To use the pull station, first pull up the cover. This will set off a local alarm in the pull station. This does not activate the building alarm. To activate the building alarm, you must then pull down the lever inside the protective cover.

In accordance with the University policy, a fire drill is conducted in your building each semester. Staff members take part in the drill and help evacuate the building. The purpose of these fire drills is to familiarize residents with the correct procedures should an actual evacuation be necessary. Evacuation procedures for each individual building are posted on bulletin boards. Take the time to read and understand the procedures so you will know the location of all emergency exits in your building. Evacuation guidelines are also posted on the back of most resident room or apartment doors.

Fire and Evacuation Information

At the First Indication of Fire...

  1. Set off the nearest fire alarm. Do not try to fight a fire yourself.
  2. Dial 911 or 415-338-2222 to report the fire from the nearest telephone.
  3. Before passing through any doors, feel the door with your hand. DO NOT touch the doorknob. If the door is hot, DO NOT OPEN THE DOOR.
  4. Before opening the door, brace yourself against the door and open it slightly. If heat or heavy smoke is present, close the door and stay in the room.
  5. Leave the building immediately through the main fire exit indicated in the map displayed on the back of your door or building bulletin board. Do not use the elevators. Do not assume a fire alarm is false. Do not stop to take valuables.
  6. Because stairwells may also draw smoke, only designated fire exit stairwells should be used. The center stairwells in Mary Park and Mark Ward Halls are designed to provide adequate ventilation, and should be relatively free of smoke. They are safer than the end stairwells and should be used unless access to them is impeded. Residents of the Towers and the Village should use the end stairwells in case of a fire.
  7. Remain away from the building until the Police, Fire Department, or senior staff member give the all clear.
  8. Follow instructions of the University Police Department and University officials at all times.
  9. Residents who do not immediately evacuate the building during a fire alarm are subject to disciplinary action.

If You are Trapped in Your Room/Apartment During a Fire...

  1. Keep low to the floor if there is smoke in the room. The majority of oxygen is present near the floor.
  2. Place a towel at the base of the door to prevent smoke from entering the room.
  3. Attract the Fire Department's attention by hanging an object (bed sheet, jacket, etc.) out of the window.
  4. Call the University Police Department by dialing 911 or 415-338-2222 immediately and report your situation. Be sure to give the name of your building and your room number.

There are two (2) rescue assistance areas located on the fourth (4th) floor of Mary Park Hall designed for residents with mobility issues who may not be able to easily evacuate the building. These rescue assistance areas are equipped with a magnetic fire door to block smoke and heat and an intercom system which connects anyone inside to the University Police dispatcher. If you are a resident with a mobility condition which limits your ability to easily evacuate the building, you may use these two rescue assistance areas to call for help.

 

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Earthquake Procedures

Before the Earthquake:

  1. Develop a plan. Prepare yourself, and your roommate(s).
  2. Know the evacuation routes and meeting locations for your hall.
  3. Choose an out-of-state friend or relative whom separated family members and friends can call after the quake to report their whereabouts and condition.
  4. Know the safe spots in each room: under sturdy tables, desks, or against inside walls. Physically place yourself in those spots to make sure you fit. Keep those areas clear so you can access them when an earthquake occurs. Do not store boxes or books under your desk or bed if you are using these spaces as your safe zones.
  5. Know danger spots: windows, mirrors, hanging objects, tall bookshelves and unsecured furniture.
  6. Conduct practice drills. Physically place yourself in safe places.
  7. Learn first aid and CPR from local Red Cross or community agencies.
  8. Keep a list of emergency numbers. (Campus directory, staff roster)
  9. Keep breakables and heavy objects on bottom shelves.
  10. Secure heavy tall furniture that can topple: bookcases, or wall units.
  11. Maintain emergency food, water and other supplies: flashlight, portable radio, extra batteries, medicines, first aid kit, and clothing.

During the Earthquake:

  1. Stay calm. Do not run and try not to panic. If you take proper precautions, chances are you will not get hurt.
  2. Stay where you are. If outdoors, stay outdoors. If indoors, stay indoors. Most injuries occur as people are entering or leaving buildings.
  3. If the earthquake strikes when you are indoors, take cover under a desk, table, and bench or against inside walls or doorways. Stay away from glass windows and outside doors.
  4. If in a high-rise, stay away from windows and outside walls. Get under a table. Do not use elevators.
  5. If in a crowded place, do not rush for the doors. Move away from display shelves containing objects that could fall.
  6. If driving, pull over to the side of the road and stop. Avoid overpasses and power lines. Stay inside the car until the shaking stops.
  7. Do not use candles, matches, or other open flames during or after the quake; there may be gas leaks.
  8. If the quake catches you outside, move away from the building and utility wires. Once in the open - stay there.
  9. Do not run through or near buildings. The greatest danger is from falling debris just outside doorways and close to outer walls.

After the Earthquake:

  1. Check for injuries.  Do not attempt to move seriously injured persons unless they are in immediate danger of further injury.
  2. Check utility lines and appliances for damage. If you smell gas, open windows and shut off main gas valve. Leave the building and report gas leakage to authorities. DO NOT re-enter the building until a utility official says it is safe.

 

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Evacuations

The Disaster Coordination Point (DCP)

To avoid risk factors such as glass from windows, and falling utility lines, the Residence Community evacuation site is Lot 19.

EARTHQUAKE BAG

One of the most sensible things you can do to prepare yourself for an earthquake is to have a pre-packed bag. This bag can be a duffel or gym bag. Keep this bag in your car. If you do not have a car, keep it next to your bed, door, or any easy to reach place.

In the bag:

  • Extra change of clothing: pants/sweats, T-shirt, socks, underwear and shoes. Shoes are important because there may be rubble and broken glass and you will need good shoes to protect your feet.
  • Medication: Birth control pills, insulin, heart medication, or any other medication which you must take daily or frequently, like asthma medicine Aspirin should also be included.
  • Small First Aid kit with water purifying tablets and tampons/pads, scissors, small knife
  • Toilet paper and pre- packaged baby wipes
  • Food: granola bars, candy bars, protein bars
  • Condoms
  • Telephone numbers
  • Cash
  • Flashlight with fresh batteries
  • Transistor Radio with batteries
  • A book or playing cards - if you are kept out of your room/home, there may be hours of waiting and a little entertainment is always nice
  • Water!! Water can be scarce. Keep a supply of bottled water on hand

Remember to change the water, medication, food and batteries every month to keep them fresh.

 

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Your Responsibilities

Review Part III of the Terms and Conditions of your License Agreement.

http://www.sfsu.edu/~housing/

Click on: Current Residents > Terms and Conditions

One of the most important parts of your on campus living experience relates to the education you will receive from living in a large community of residents with diverse interests, backgrounds, and needs. Part of learning to live successfully within this diversity is becoming well acquainted with the policies and guidelines which can help make your community supportive and peaceful. Read the following section carefully, as it makes clear the policies and procedures all community residents are expected to abide. For clarification, the term “Residential Community” refers to all buildings located within the residential area of campus including: Mary Park Hall, Mary Ward Hall, the Towers at Centennial Square, the Science & Technology Theme Community, the Village at Centennial Square, City Eats Dining Center, Seven Hills Conference Center, University Park North, and University Park South.

Housing Regulations

Although not an exhaustive list, the following regulations are in place to support a comfortable, safe, and secure living environment. A full list of community standards regulations may be found in Part III of the License Agreement located at www.sfsu.edu/~housing.

Alcoholic Beverages

As all residents in the Residence Halls, Science & Technology Theme Community, and Towers at Centennial Square are under 21 years of age, with the possible exception of some staff members, these facilities should be free of alcohol in accordance with state law. In the Village at Centennial Square and University Park South, the use of alcoholic beverages must be in compliance with California State Law and is limited to those persons 21 years of age or older. Alcoholic beverages may not be consumed in public areas (any area outside student rooms). Residents under the age of 21 are not permitted to host in their room guests or residents of any age who are in possession of alcohol. Residents over the age of 21 who host guests, roommates, or residents under the age of 21 in their rooms will have their alcohol dumped out and all non-registered guests will be asked to disperse the apartment. Kegs, other similar over-sized containers, and/or large stockpiles of alcoholic beverages are expressly prohibited in or around the Residence Community. Possession of alcohol paraphernalia (empty bottles, cans, cocktail shakers, etc.) connote alcohol consumption and are therefore not permitted in Residence Community buildings. Possession of a keg, or large stockpile of alcoholic beverages may result in License cancellation.

Combustibles

Gas-filled engines such as motorcycles or other gasoline-powered vehicles may not be parked or stored in or near the buildings.

  • No highly flammable materials or open flame items are permitted in the Residence Community.

Computer Policy

Your access to the Residential network [ResNet] is an agreement between you and University Housing and is subject to the University’s Appropriate Use Policies. Some expectations should be followed:

  • File sharing is considered theft and expressly prohibited under the Digital Millennium Copyright Act [DMCA]
  • Any egregious violation of these expectations will result in a suspension of your internet privileges and meeting with a Residential Life staff member.
  • Violations occurring on the University network may result in additional review through the Judicial Affairs Office.

Cooking

If you live in the Residence Halls, Mary Ward or Mary Park Halls, you may use a small appliance without an open element to cook in your room (such as a microwave). Students who do not have the proper cooking appliances are allowed to cook in the Residence Hall kitchen in Mary Park Hall.

Courtesy and Quiet Hours

Because you are living in an academic community, it is important to acknowledge and respect the rights and needs of others. This is especially true in reference to noise.

  • Courtesy Hours - The buildings operate under 24-Hour "Courtesy Hours," meaning, regardless of the time of day, you should curtail any activity loud enough to disturb those nearby. In our academic community, the right to quiet supersedes the right to make noise.
  • MPH, MWH, TCS, STTC, and VCS: Quiet Hours -"Quiet Hours" refer to the designated times each day in which noisy activities should be curtailed and conversations, televisions, and stereos should be reduced to a level that does not interfere with your neighbors.
    • Quiet Hours are in effect from 11:00pm - 9:00am Sunday through Thursday.
    • On Fridays, Saturdays, and nights preceding holidays, Quiet Hours begin at 12:30am and extend until 9:00am. Quiet Hours sometimes vary from floor to floor, and can be changed with the approval of the Resident Director or Area Director.
  • UPS: Quiet Hours -"Quiet Hours" refer to the designated times each day in which noisy activities should be curtailed and conversations, televisions, and stereos should be reduced to a level that does not interfere with your neighbors.
    • Quiet Hours are in effect from 10:00pm - 8:00am Sunday through Saturday
  • Special Quiet Hours - To help students prepare for final exams at the end of each semester, the Residence Community adopts 24-Hour Quiet Hours beginning one week prior to and continuing throughout final exams. Policy violations during finals week may result in you being asked to vacate the community immediately.

Damages

Any damage or loss to a resident room, apartment, or other area within the Residence Community will be charged to the responsible parties. In instances of damage to a student room where the responsible party is not identified, the residents of the room or apartment share the charge.

Administrative and legal action may be taken against any individual who defaces University property by graffiti or any other means. Administrative and legal action also may be taken against anyone found to be damaging or destroying Residence Community equipment, furnishings, or any facilities. This includes group damages being applied to dining center and other Residence Community common areas.

Damages to any common area will be charged to all students found responsible. In cases where the responsible parties cannot be determined, charges may be assigned to all students who have access to the shared space. This includes damage done to lounges, wings, floors, the dining center, or any other common areas.

Food fights are dangerous and expensive. Each resident who is in the dining center at the time a food fight occurs will be charged for damage and loss. Criminal charges will be pursued as well as referrals to the campus judicial officer and holds placed on academic records for those who are found participating in a food fight.

Drugs

SF State is strongly committed to a drug-free environment. Residents found in possession of illegal drugs or prescription drugs not prescribed to the person in possession of them, in the Residence Community directly violate state and federal laws and University regulations. University policy specifically outlines that any student found in possession of an illegal substance or non-prescribed prescription drug, is subject to prosecution under applicable state and federal laws and could lose all forms of student financial aid if convicted of an offense. Possession of illicit drug paraphernalia (glass pipes, drug baggies, bongs, etc.) can connote drug use and is therefore not permitted in Residence Community buildings. Any paraphernalia found will be confiscated.

Medical Marijuana is not permitted, and medical marijuana cards are not recognized on campus or in our residence facilities

Electrical Appliances

  • UL-approved Automatic electrical coffee makers are permitted.
  • UL-approved irons and hair dryers are permitted.
  • Household-size refrigerators are not permitted in the Residence Community unless provided to you in your apartment. Small (5.5 cubic feet or smaller) units with low wattage and UL approval are permitted.
  • Microwaves are permitted.
  • UL-approved popcorn poppers with a contained heating element and an automatic turn-off feature are permitted.
  • UL-approved toasters are permitted within the apartment community only.
  • No other electrical cooking appliances are permitted.

Endangerment

Anyone who intentionally or unintentionally causes harm or imminent harm to a member of the community, including self, may be removed from the Residence Community immediately.

Filming and Photography

For the comfort and privacy of our resident and in accordance with your license agreement Part 3 – Housing Facility Rules & Regulations: 1.06 Commercial Solicitation, Advertising, and Transactions, filming and photography are prohibited in the Residence Community facilities unless prior approval has been granted by the Associate Director of Residential Administrative Services or the Executive Director. This rule covers all forms of technology [video cameras, camera phones, etc.] used in filming or photography for commercial use or publication.

Meal Plans

Your meal plan is an agreement between you and Dining Services and is for your sole use. Some expectations should be followed:

  • Should you wish to purchase a meal for a guest, you may do so appropriately by using Gator Dollars to purchase the value of the meal.
  • Because your University ID is also a key to many of the main doors of our facilities, it is in appropriate to provide your University ID to another resident or person.
  • Food should be eaten solely in the Dining Center. No food should be taken ‘to go’ unless purchased through Café in Park or other such vendor who allows ‘to go’ meals.
  • Any egregious violation of these expectations may result in a suspension of your meal privileges and meeting with a Residential Life staff member.

Open Flames

In accordance with California State Fire Codes, open flames are prohibited. The burning of candles, incense or any other item requiring an open flame is prohibited. Arrangements may be made with the Residence Director or Area Director for special purposes that may require the use of an open flame.

Parties

Parties are prohibited in the Residence Community. At the discretion of Residential Life Staff, large gatherings may be requested to disperse, and nonresidents escorted out of the building.

Payments

Review Part II of the Terms and Conditions of your License Agreement.

http://www.sfsu.edu/~housing/
Click on: Current Residents > License Agreement Terms and Conditions

Payments for your Student Housing License Agreement are due on the payment date outlined in Part 2 of the License Agreement. Failure to meet the appropriate payment date will result in a late charge of $20.00 and possible legal action to collect delinquent housing fees.

Special financial arrangements are available to any resident who is in need of assistance. For those residents who are unable to meet the 1st of the month payment date due to salary date difference or just require additional time in order to make their monthly installment, a Monthly Amendment Form is available at the University Housing Office. This form must be completed and turned in prior to the due date to request an extension until the middle of the month. This is only available when the resident’s account is paid current and in good standing.

Additionally, residents who are experiencing financial issues threatening their occupancy or contract status or just want to discuss their personal financial situation are welcome to meet with the Coordinator of Resident Financial Services, by making an appointment request at the University Housing Office. Residents should consider this option before their account becomes delinquent or past due. All discussions are confidential.

Returned Checks

Your student housing fees are payments to the State of California. California Civil Code, Chapter 522, Sec. 1719 states if your check bounces you could be liable for three times the amount of the check, or $100.00, whichever is more, plus any court costs.

For each returned check there is an immediate "Returned Check Fee" of $20.00 that must be paid in addition to the amount of the returned check or declined credit card payment. Payment for returned checks must be in the form of a cashier's check, money order or cash. A personal check may not be used to clear a dishonored check or declined credit card payment. If you are aware the check with which you made your Housing payment is going to be returned by the bank, contact University Housing at 415-338-1067, so we may advise you as to the proper procedure to clear the check.

If a check is returned on your account, whether it is your check or someone else's check, it remains your responsibility to clear the obligation. Until the obligation is cleared, a hold is placed on your University record, which withholds University services including registration, grades, and transcripts. Additionally, a returned check places you in violation of your Student Housing License Agreement. It must be cleared immediately to prevent termination of your License Agreement and subsequently being required to move out of the Housing Community.

Residents who have more than two (2) returned checks during their stay in the campus Residence Community will be placed on a "cash only basis" and will not be allowed to use personal checks when making future payments.

Pets

The only pets allowed in the Residence Communities are fish in aquariums of ten gallons or less.

Physical Abuse

Physical abuse of a person or property of any member or the University community or the threat of such abuse will result in Administrative or legal action and/or University discipline. Physical abuse of a member of the Residence Community may result in immediate eviction from the Residence Community and criminal complaint filed with the University Police Department.

Room and Lounge Furniture

Your room and apartment furniture must remain in your room and should not be placed in common areas. In turn, furnishings from lounges or other common areas may not be put in your room. Violation will result in a $50.00 charge.

Additionally, violators will be expected to return furniture to its proper location and will be subject to administrative action, up to and including, Student Housing License Agreement revocation for the removal of State property from a University contracted room or University building.

Shopping Carts

Removing shopping carts from a vendor’s parking lot is considered theft. Shopping carts may not be parked or stored in or near the Residence Community buildings.

Smoking

The University is a smoke-free campus. Pursuant to the California State University Chancellor's Executive Order 599 and the California state law, smoking is prohibited in all state buildings. Smoking is not permitted in any location (student room or common area) in or around the Residence Community. Smoking is prohibited on University owned or leased property, except for officially posted designated smoking areas.

Please honor designated smoking areas, described online at http://www.sfsu.edu/~news/announce/smokemap.htm
PLEASE NOTE: Penalties are more stringent for residents living in our substance free environments and may result in an immediate move off the floor.

Staff Requests

Residents are required to comply with requests from any staff member. If you believe a request is unreasonable, speak to your Resident Director/Area Coordinator immediately.

Stereo Speakers

Stereo speakers may not be placed in windows or in any location that will direct sound out of the room.

Throwing Objects

Because of the danger to the welfare of others, dropping or throwing any object from buildings within the Residence Community is not permitted. Similarly, objects must not be thrown in or around the Residence Community in any way that could endanger the safety of others. Violators will be subject to Student Housing License cancellation, University disciplinary action, and/or prosecution through the legal system.

Because residents are responsible for the conduct of their guests, residents whose guests drop, throw, or expel objects within the Residence Community are subject to administrative action including License termination or legal action.

Window Use

Falling objects, whether thrown out the window or blown from the ledge by the wind, can cause severe injuries and/or damage. Expelling objects in or out of a window are subject to administrative action. See above.

  • Window screens may not be removed or tampered with. Replacement or repair cost is $80 or $150 depending on type of window screen.
  • Windows are not to be used as entrances or exits for people or other objects, animate or inanimate.
  • Sitting on window sills is prohibited.
  • Nothing may be thrown or dropped from the windows.
  • A window should not be removed from its track.

Violence

Students, who engage in or threaten to employ physical violence upon any member of the campus community or their guests, will be subject to disciplinary and/or criminal action, including eviction.

Your Possessions

The University is not responsible for possessions lost or stolen from your room, apartment, or from any other area of the Residence Community. Keep your keys with you at all times and lock your door and windows when you leave your room/apartment. Do not store your belongings outside your room or window. Items placed outside your room will be discarded without prior notification. We recommend you to obtain renter's insurance.

An Overview of Our Sexual Assault Policy

Sexual Assault is any involuntary sexual act in which a person is threatened, coerced, or forced to comply against her/his will. Rape is forced sexual intercourse perpetrated against the will of a person or when the person is unable to give consent (i.e., unconscious, asleep, or under the influence of alcohol or drugs) and may involve physical violence, coercion, or the threat of harm to the individual.

University Policies

San Francisco State University, as an institution, recognizes sexual assault as a serious issue. The University will not tolerate acts of sexual assault. All reported instances of sexual assault will be investigated and appropriate disciplinary, criminal, and/or legal action will be taken, with the consent of the victim. Appropriate support services will be made available to students, faculty and staff who are victims of sexual assault.

The University strongly encourages all members of the campus community to provide a written or verbal report to the University Police regarding any incident of sexual assault.

Sexual Harassment

Sexual harassment will not be tolerated in or around the SF State Residence Community. The following conduct is prohibited:

  • Unwelcome attention to one's sexuality;
  • Questions about sexual behavior;
  • Sexually oriented jokes;
  • Unwelcome conversations with obvious sexual innuendos and double meanings;
  • Sexually suggestive pictures or objects;
  • Displays to embarrass or humiliate;
  • Unwelcome touching, fondling, or assault;
  • Unwelcome and repeated requests for dates or propositions for sexual favors.

If you are confronted by such behavior, contact a Residential Life Staff member, a Sexual Harassment Officer, or any Sexual Harassment Advisor listed on campus bulletin boards.

 

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Guests and Non-Residents Use of Facilities

All Residence facilities are reserved for the exclusive use of residents and their individual guests. For clarification of this general policy, the following guidelines are offered:

It is the basic right of every student to have privacy in his/her assigned room or apartment. The right of a student to live in reasonable privacy takes precedence over the right of his/her roommate to entertain guests. Students are permitted to have guests 24 hours a day, (with any individual guest limited to ONE monthly visit with a maximum of two consecutive nights per visit) and the guest(s) must be accompanied by their host at all times. The number of residents and guests may not exceed a room or apartment occupancy limit. (e.g. 2 person rooms or apartments are allowed a total of 5 people. In 4 person apartments, are allowed a total of 9 people.) All guests are expected to abide by the rules and regulations of the State of California, San Francisco State University (SF State), and the office of University Housing. Should a guest be a disruption to members of the room/apartment/floor, or the University staff, a guest may be required to leave the premises.

  • Guests are any individuals, including SF State non-residential students or non-students invited to the University by a resident.
  • All guests who will be in the housing areas between the hours of 10:00 PM and 8:00 AM are required to register their presence in the residential areas through their host at www.sfsu.edu/~housing review the Current Residents page. Additionally, all guests who have not registered their presence in a residential area and do not have in their possession a valid guest pass between the hours of 10:00 PM and 8:00 AM may be considered trespassers and subject to arrest.
  • Non-residential SF State students and non-students are required to be registered as a guest by a resident student to enter any residential facilities at the conclusion of a University sponsored event. Any individual authorized to use computer labs in housing facilities is required to register as the guest of a resident student, should he or she remain in the housing area upon leaving a computer lab.
  • Once registered, the system will maintain and ongoing record of a resident’s, as well as, an apartment’s history of guests in the Residence Community.

All guests must be mutually agreed upon by ALL assigned roommates as negotiated through roommate agreements and community agreements. Once everyone agrees, they must all sign the guest pass. In the event a roommate does not consent, students and their guests may meet in common areas including Residential Community lounges. Once a guest registers, the system will record all guests’ visits to campus.

SF State residential students are responsible for the behavior of their guests and may be subject to disciplinary action if their guest violates University regulations. The University reserves the right to deny guest visitation privileges on a limited or permanent basis. These individuals may be considered trespassers and subject to arrest. Guests will not be allowed on campus during orientation, during exam periods, and other times as determined and notified by University Housing.

  • Groups of Non-Residents - Non-Resident groups may not use the Residence Hall facilities. Campus and off- campus groups cannot use Residence facilities for their meetings. Clubs, fraternities, and sororities may not meet in the buildings. Inquiries regarding facility use should be directed to the Assistant Director of Residential Life.
  • Non-Approved Guests - Building entrances are posted with signs indicating the buildings are closed to the public and only Residents and their approved guests may enter. These signs give you and your Residence Life Staff the right to ask non-approved guests to leave and subject violators to possible arrest. The Residence facilities are living quarters for students who pay to live here; they are not public buildings and are not accessible to non-residents and the public. If you permit a non-approved guest to stay in the facilities, you will be charged the fee for that guest.

 

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Your Resident Conduct System

This section provides you information about the possible outcomes of a resident's involvement in a university and/or housing policy violation. Please read this information carefully, as it outlines your rights and responsibilities as a SF State resident.

Expectations

All residents are expected to conduct themselves within the following parameters:

Sections 41 301 through 41 304 of Title V, California Code of Regulations (the University's Code of Conduct specifies those terms and is included in Appendix B of the University Bulletin);

  • The Housing License Agreement: in addition to individual resident copies, reference copies are available through the University Housing Office in Mary Ward Hall;
  • The guidelines included in this handbook and reflected in the University Housing web page
  • All University rules and regulations now or later in effect.

As many of our University Housing policies are based on University policies and/or state and federal laws, one policy violation may be considered appropriate for one or more levels of review:

  • University Police for criminal review
  • Campus Judicial Officer for University review
  • University Housing review

Initiation of the Resident Conduct Process

  1. Alleged violation occurs and your name is cited as being a witness or possible involved party. Most often this is in the form of an incident or police report.
  2. You are provided information that the incident may reflect a violation of Housing or University Policy. Usually, this is a letter sent to you requesting you to schedule an appointment to discuss the incident with your Area Coordinator, Resident Conduct Coordinator, other housing official, or the Resident Conduct Review Board.
  3. You will have a meeting with your Area Coordinator, Resident Conduct Coordinator, or other housing official or Resident Conduct Board to determine the level of your involvement and/or responsibility for the incident and policy violation.
  4. If it is determined you are not responsible for the incident or policy violation, no further action will be taken. You will receive a letter stating you are not being held responsible.

Resident Conduct Administrative Fee

Residents found responsible for violating any rules and regulations established by the University or Housing will be assessed a $20.00 Resident Conduct Administrative Fee. This fee is only charged to residents found responsible for a policy violation. Residents are subject to the $20.00 resident conduct fee any time an administrative review or meeting is required to resolve an incident in University Housing and finds them responsible for a University or Housing policy violation.

The Big Eight

Due to their impact on resident and community safety, there are some community standards which, if found responsible for violating, may lead to License Agreement cancellation on the first offense:

  • Common Source Containers of Alcohol- e.g. kegs, large containers of alcohol or massive quantities of alcohol exceeding personal consumption is prohibited.
  • Drugs: Intent to sell or distribute illegal or prescription drugs.
  • Theft: Theft of state or personal property
  • Endangerment to Self or Others: Threats or physical assault of a member of the campus community, including harm to self or others, such as physical violence, attempted suicide or creating a situation which threatens the physical safety of a person or the community.
  • Expelling or Throwing Objects from a Window: expelling objects of any kind from a window, regardless of intention or the nature of the object.
  • Tampering with Fire of Other Safety Equipment or Systems- this includes pulling fire alarms, fire extinguishers, alarm systems, security cameras, doors, etc.
  • Dangerous Items: Possession, Use or Brandishing of dangerous items, including knives, explosives, fireworks, air or paint ball guns, weapons, including the misuse of personal safety devices.
  • Urination or Defecation: urination or defecation in any area other than a toilet.

Types of Official Responses

Informal Action

Resident conduct difficulties or policy misunderstandings occurring for the first time and/or not seriously affecting the quality of the community are generally responded to on an informal basis by a Resident Assistant, an Assistant Area Coordinator/Resident Manager or the Resident Conduct Review Board. Examples of first-time policy violations which could be dealt with informally are Quiet Hours or Guest Policy violations. Although such violations may be appropriately handled by a verbal or written warning [without a meeting] on a first-time basis, repeated or complicated violations will be referred to more formal procedures.

Formal Action

Administrative Review [First Level Violations]

Policy violations which may seriously affect the quality of the community are generally responded to on a formal basis, through an Administrative Review conducted by a Resident Director or Area Coordinator or the Resident Conduct Review Board. Examples of policy violations that could be dealt with through an Administrative Review include repeated Quiet Hours or Guest Policy violations, roommate or room assignment conflicts, Party Policy violations, or failure to cooperate with staff. Outcomes of Administrative Reviews are communicated in writing and can include formal warnings, Residence Community Probation, Community Service projects, or referral to other University resources, as well as referral to an Administrative Meeting.

Administrative Meetings [Second Level Violations]

Policy violations which may seriously affect the quality of community life and/or jeopardize the safety or well-being of others are responded to on a formal basis, through a Residence Community Administrative Meeting conducted by the Resident Conduct Coordinator or the Associate Director - Residential Life. An Administrative Meeting is scheduled when a serious question exists as to whether a resident should be permitted to continue living in the Residence Community. Outcomes of Administrative Meetings are communicated in writing and can include formal warnings, Residence Community probation, Community Service projects, License cancellation, or referral to other University resources, as well as Campus Judicial Affairs and/or legal referral.

Cancellation of the Housing License Agreement [Eviction Offenses]

A meeting outcome which recommends cancellation of the Housing License Agreement usually initiates an automatic meeting by the Resident Conduct Coordinator or the Associate Director - Residential Life (or designee). Exceptions to the automatic meeting (as a second step prior to finalizing termination decisions) include compelling circumstances when the quality of community life may be in serious and immediate jeopardy and residents will be asked to leave immediately prior to a meeting occurring and then may be re-instated if cancellation of the License is not appropriate.

Barring exceptional circumstances, the University may cancel the License Agreement for any reason indicated in the Agreement by giving not less than 72 hours written notice to the resident. Notice is either served personally upon the student or posted in a suitable place upon the housing facility of the resident. Cancellation of the License Agreement or the resident's abandonment of the premises does not release the resident from paying any obligation due the University.

Referrals and Additional Action

Depending on the policy violation in question, referrals may be made to the University Judicial Affairs Officers and/or the University Police Department for legal action. Examples of policy violations resulting in referrals to one or both agencies listed above include (but are not limited to): destruction of state property; false fire alarms; bomb threats; use, sale, or possession of illegal drugs; assault; and violation of State, Federal, or local laws.

Every member of the residential community, staff, as well as residents, has responsibilities for maintaining a living/learning environment that is safe and enhances the University's academic experience.

Your Rights & Responsibilities

As a resident of University Housing, you live in a community of individuals from different backgrounds, age groups and expectations. University Housing has created a review procedure, called the Resident Conduct Process, to assure that all residents receive fair and equitable treatment when incidents occur that may violate their License Agreements. This information sheet provides information about the possible outcomes of involvement in a violation of housing policy as specified in your License Agreement. Please read this information carefully, as it outlines your rights and responsibilities.

Your Rights

  • It is your right to understand the process and how it impacts you. It is your right:
  • To know the University Housing policies and regulations which you are asked to uphold.
  • To see any charges or allegations against you in writing.
  • To be able to state your response to a University Housing official.
  • To receive a written outcome of the case upon resolution.
  • To appeal the outcome based on appropriate criteria for appeal.

Your Responsibilities

  • You are responsible for knowing and adhering to University Housing policies.
  • You are responsible for reading your University Housing License Agreement and Community Living Guide.
  • You are responsible for scheduling and keeping appointments scheduled pertaining to the Resident Conduct Process.
  • You are responsible for being honest and accurate when providing information to University Housing officials.

Steps Involved in the Resident Conduct Process

  • Alleged violation occurs and your name is cited as possibly being involved or a witness. Most often this is written up in the form of an incident report or police report.
  • You are provided information that the incident may reflect a violation of Housing Policy. Usually, a letter is sent to you requesting you to schedule an appointment to discuss the incident with a University Housing official.
  • You meet with a University Housing official to determine the level of your involvement, if any, and/or responsibility for the incident or policy violation.

As many University Housing policies are based on University policies and/or state and federal laws, a policy violation may be considered appropriate for one or more levels of review:

  1. University Housing review
  2. Campus Judicial Affairs Officer for University review
  3. University Police for criminal review

Possible Sanctions and Outcomes

If it is determined you are not responsible for the incident or policy violation, no further action will be taken. You will receive a letter stating you are not being held responsible.
If it is determined you are responsible for the incident or policy violation, the following outcomes may be employed depending on the nature of the incident and policy violation and/or previous involvement in other incidents and/or policy violations:

  • You may receive a written warning.
  • You may be asked to perform some type of community service, which may include dispute mediation.
  • You may receive probation (meaning future policy violations may result in cancellation of your housing License Agreement).
  • You may be relocated out of your current apartment or building.
  • You may be referred to the University Police Department for criminal investigation.
  • You may be removed from University Housing (eviction).
  • You may be referred to other campus support services for intervention, education and support.
  • You may be referred to the University Judicial Affairs Officer for further conduct review.
  • You will receive an official letter outlining the policy violations for which you are being held responsible and the sanctions resulting from said violations. You will also receive your appeal rights and procedures.

Appeal Procedures

Requests for an appeal must be made in writing by the resident whose actions were the subject of the initial hearing or review. The appeal request must indicate one or more of the following:

  • The incident/activity in question was not a violation of the University Housing License Agreement.
  • The resident’s rights were violated by the administrative process.
  • The findings were unsubstantiated.
  • The sanction or outcome was inconsistent with prescribed sanctions/outcomes for similar cases.

Additional, relevant information has become available since the Review or Meeting that is sufficient to alter the decision.

 

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Where to Dine

We would like to take this opportunity to welcome you to your Residential Dining Services Program. The SF State Residential Dining Program provides a variety of dining alternatives which are healthy and delicious. Please feel free to talk to any member of the SF State Residential Dining Services Staff about any suggestions or concerns you may have. The telephone number for the Dining Center Office is x82923 or the number for the Director of Residential and Dining Services is x82849.

City Eats Dining Center

City Eats is our main dining facility, featuring an all-you-can-eat meal plan with a variety of well-balanced and creative menus.

Hours of Operation

  • Monday- Friday 7:15 a.m. - 8:00 p.m. Continuous Dining (Between hot meals, limited options will be available)
  • Saturday & Sunday 10:30 a.m. - 7:00 p.m. Continuous Dining

Café in the Park

Café in the Park is a great solution when you are between meals or in a hurry. Use your "Gator Dollars," cash or meal exchanges at the Café. Café in the Park features convenient grab-and-go Outtakes with salads, sandwiches, soups, and entrées. Café in the Park is located just outside Mary Park Hall.

Hours of Operation

  • Monday-Thursday 9:30 am to 11:00 pm.
  • Friday 9:30 am to 9:00 pm.
  • Saturday and Sunday Closed

Meal Plans

Meal plan meals are available for use in City Eats Dining Center and Café in the Park through a credit system called Meal Exchanges. Meal Exchanges allow you the flexibility to use some of your weekly meals to eat in either of these convenient locations. The meal you use will be deducted from your meal balance for the week.

Participation in a meal plan is mandatory for all residents in the Residence Halls, the Towers at Centennial Square, the STTC and the International Community in Building C of the Village at Centennial Square. Any other resident may purchase a meal plan by contacting the Dining Center Office at x82923.

Residence Halls, STTC, Towers at Centennial Square and the International Community of Building C

All students living in Mary Park and Mary Ward Halls, STTC, the Towers, and the International Community in Building C of Village at Centennial Square contractually choose the "19 Plus", the "Any 15 Plus” " or the "Any 10 Plus" meal plan. Each meal plan includes $100 in "Gator Dollars" for all meal plans originating during Fall Semester and $50 in "Gator Dollars" for plans originating only for Spring Semester. Residents selecting the "19 Plus" meal plan may enjoy each of the 19 meals offered each week. Those selecting the “Any 15 Plus" may choose any 15 meals of the 19 meals offered and those selecting the "Any 10 Plus" may choose any 10 meals of the 19 meals offered weekly.

For the safety and well-being of all of our residents, please note that meal exchanges on a required meal plan are not transferrable and do not roll-over from week to week.

Village at Centennial Square, UPS, and UPN

Students living in the Village at Centennial Square Building A and B and UPS are not required to purchase a meal plan. However, meal plans are available if desired. Non-required meal plans can be purchased in blocks to be used during a semester. These meal plans are available in blocks of 200, 150, 115, and 80 and correspond to amount of meals that can be enjoyed at City Eats Dining Center or Café in the Park during any semester. These block meal plans can be purchased by contacting the Dining Center Office at 415-338-2923 or on line at www.dineoncampus.com/sfsu.

Meal Plan Change

Requests to lower the number of meals per week on your meal plan may only be done to a specific date each semester, please review the calendar for dates. Requests to increase your meal plan may be made at any time during the academic year.

In order to request a change of meal plan, the Licensee must sign a “Change of Meal Plan Request Form” at the University Housing Office before the indicated deadlines. A copy of the signed change form must be presented to the dining center to effect the change.

Gator Dollars

Gator Dollars work just like cash at residential dining facilities and in the residential vending machines. You can use them to buy additional meals or to invite guests. How you use your gator dollars is up to you. Additional Gator Dollars may be purchased immediately or throughout the year at the Dining Center Office, or online, or at the Value Added machine in the Dining Center.

Your University Card/ Residential Dining Card

Your University ID Card also serves as your meal card. Because it is so valuable, we cannot allow it to be transferred, nor can we authorize another person to use your card.

Your meal card is also your Residence ID card and must be shown to any University staff member upon request. Please carry your Residence ID with you at all times.

If your card is lost, stolen, or damaged for any reason, you will be required to replace your card for a fee at the One Card Office in the Student Services Building. You will not be able to use your meal plan without a one card.

Special Diets

In our continuing effort to meet residents' needs, we give special consideration to students who have medical or religious dietary concerns. Contact the Director of Dining Services for assistance at 415-338-2849 or the Executive Chef at 415-338-2764.

If You Aren’t Feeling Well, and You’re Hungry...

Arrange for a friend to pick up your food for you. Please contact your RA and have them call the Residential Dining Center Office to authorize letting someone else pick up a meal for you. Then, have a friend bring your meal card to the Dining Center and the staff will let them bring a meal back to you. We will call back to your published telephone extension to verify your request.

Our Special Functions

Seven Hills Catering can provide you with specialty-catered items such as birthday cakes and party trays. Catering also has an “In Your Space” Catering Menu with specially priced options.

Sack Meals

Sack meals are available daily when classes are in session to accommodate your special request to fit meals to your class or work schedule. Sack Meal Request Forms are available at the Dining Center Office. We will have your sack meal prepared and waiting for you at the time you want it. You simply swipe your meal card and go!

Vending Services

In an effort to provide a well-rounded service to the resident students, the Vending Service Program allows students to use both cash and Gator Dollars (on One Card) to purchase products from all vending machines in the residence halls. The program features brand name products as well as special promotions.

Vending machines are located:

  • Mary Park Hall Lobby
  • Mary Ward Hall Lobby
  • Towers at Centennial Square Laundry Room on 1st Floor and Study Room
  • Second floor of buildings in the Village
  • Laundry rooms at UPS

 

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Your Departure

Your Housing Contract

Your Student Housing License Agreement is for the entire academic year. It is a signed legal agreement between you and the Trustees of the California State University. It is expected and agreed that you will remain in the Residence Community for the entire academic year. In order to gain approval for a license cancellation, you must provide 30 days notice AND meet one of the following criteria to be approved for cancellation:

  • End of student status-certification from Registrar’s Office required. Failure to provide proof of withdrawal from the University, or continued enrollment at SF State may result in your student account being assessed for the full financial term of the contract.
  • Marriage or Domestic Partnership - marriage certificate or domestic partnership certificate is required.
  • Hardship or extraordinary circumstances occurring subsequent to signing of the Student Housing License Agreement and determined by the University to be beyond your control. Written verification is required. This means, whatever hardship case occurred after you signed your contract and was not within the scope of your control to avoid or resolve you must provide verifiable documentation supporting your case.

The following are common misperceptions students have regarding canceling their license.

Please read this portion carefully:

  • Students believe all that is required for approval to cancel their Student Housing License Agreement, is to provide 30 days notice. This is not true. Approval is only given if the students meet the stated criteria. Students who meet the criteria, especially for hardship, often neglect to provide verifiable documentation along with their Intent to Vacate form (ITV). Documentation must be objective or verifiable and support the criteria for requesting a cancellation, for example, if a student says he or she will need to cancel their Student Housing License Agreement because they are withdrawing from school, they need to provide a copy of their withdrawal form.
  • Students often assume, if they meet the criteria, they do not need to provide 30 days notice. Thirty days notice is required in addition to meeting the criteria for approval.
  • As per the Intent to Vacate form, University Housing will respond to ITV requests in writing within two weeks of receiving the form in the business office. Some students do not wait for a response and move out prior to a written decision. Moving out with unapproved request may result in being charged for the entire term of the contract.
  • All Intent to Vacate Forms must be submitted to the University Housing Office in Mary Ward Hall.
  • Most importantly, do not assume your Student Housing License Agreement will be cancelled and you are approved to move out unless you have an official written response from the University Housing Office. There are only a few people in the department who have the authority to grant approval for cancellations and they always do it in writing.

Please note: If you choose to move out even though your Intent to Vacate notice has been denied, you may be required to pay full fees for the entire academic year as required by the License Agreement.

Winter Break and Spring Recess

Winter Break: Residence Halls and Science & Technology Theme Community (STTC)

License Agreement for Mary Ward, Mary Park, or STTC do not cover the Winter Break Period. See calendar for dates. Therefore, the Licensee is not permitted to occupy the assigned space during Winter Break. It is important you take everything you need with you during this period. If you wish to retrieve something from your room during this time, you may call your Resident Director to arrange an appointment. See contact list at the beginning of this document.

Note: By special permission, residents can request a winter break housing addendum from their Residence Director.

During Winter and Spring Break, mail will be placed in mailboxes in preparation for your return to the Residence Community. Mail Service is suspended during the campus’ closure. Residents are encouraged to contact any bill collectors or senders of date sensitive mail to have these items forwarded to their winter break address. Residents will not have access to their mailboxes during the winter break period.

Winter Break: The Towers, the Village and UPS

License Agreements for University Park South, Towers and Village at Centennial Square do cover the Winter Break period. The Licensee is permitted to occupy the assigned space during this period.

Thanksgiving Break and Spring Break: All Communities

Your Student Housing License Agreement allows occupancy over Thanksgiving and Spring Break. Residential Dining Services will not be available during these time periods.

As noted earlier, the University and University Housing Department assumes no responsibility for your personal possessions. We recommend you obtain Renter's Insurance for your valuable belongings and to take them home with you during break periods.

End-of-Year Checkout

At the end of the Spring Semester in May, residents must check out of the Residence Community.

Portable Storage Containers are not allowed anywhere on campus.

"Checking out" means:

  1. Returning your room or apartment to its original condition;
  2. Making an appointment to have your RA complete a final inspection of your room or apartment;
  3. Turning in your room or apartment and mail key, and mattress pad;
  4. Paying any outstanding balances to your University Housing financial account;
  5. And filling out checkout forms, including a forwarding address card.

Prior to checking out, you have the responsibility of seeing your room or apartment is in order and that your belongings are where they should be. There are charges associated with not fulfilling your responsibilities when you move out. You will be charged for an improper checkout if you fail to make an appointment and meet your RA.

Charges Can Include...

Not checking out properly: $50.00
Not returning key: $50.00
Leaving things in room: $25.00
Repair/Repaint walls up to: $75.00/wall
Cleaning charges: $25.00-$500.00
Please note: If you have had judicial concerns during the academic year, you may be required to vacate your room or apartment prior to the Friday, May 21, 2010 check out date. You may be required to move out within 24 hours of your last final, or if you have policy violations occurring during finals week, you may be asked to move out immediately to insure you are not a distraction to other residents who still need to complete their finals.

Policy violations occurring during finals week will result in the following: Depending on the nature of the policy violation, you may be asked to leave the community within 24 hours of your last final or you may be removed immediately to insure an environment conducive to study and academic success for other residents is maintained. Policy violations occurring during finals week which are not adjudicated before the resident leaves will be forwarded to the campus judicial officer and an academic hold will be placed on their records until the case is resolved.

University Housing Fall Semester 2009

Wednesday, August 19

Residence Halls, Science and Tech. Theme Community, Towers and Village at Centennial Square A, B and C and University Park South open for Fall Semester

Tuesday, August 25

First day of instruction

Friday, August 28

Last day to lower meal plan

Monday, September 7

Labor Day, Office closed, No classes.

Thursday, October 1

Fall 2010 Application Available on Website

Thursday, October 15

Fall 2009 Waitlist students invited to Spring Forward

Friday, October 30

Deadline for Fall 2009 Waitlist students Invited to Spring Forward

Wednesday, November 11

Observe Veteran’s Day. Office closed. No classes

Friday, November 20

Dining facilities close after dinner and remain closed for Thanksgiving Break.

Monday November 23 to Sunday November 29

Thanksgiving Break. Residence Community remains open. No classes or meals served.

Monday, November 30

Dining Center Opens for breakfast

Tuesday, December 15 to Monday, December 21

Final Examinations & 24-hour Quiet Hours

Monday, December 21

Last day of finals. Dining Center closed after lunch
Move Out and Closing of Mary Park, Mary Ward, Science and Tech. Theme Comm.

Friday, December 25 to Monday, January 4

Housing Business Office Closed

University Housing Spring Semester 2010

Sunday, January 24

Spring Move in all buildings

Monday, January 25

Spring classes begin.

Tuesday, February 2

Last day to lower meal plans

March Returning Resident Process Begins

Friday, March 19

Dining facilities close after dinner and remain closed for Spring Break.

Monday, March 22 to Sunday, March 28

Spring break, Residence Community remains open, no meals served

Wednesday, March 31

Cesar Chavez Day Holiday... All offices closed. No classes. Dining Center open

Saturday, May 15 to Friday, May 21

Final Examinations & 24-hour Quiet Hours

Friday, May 21, 8:00 pm

Residence Community closes for Academic Year
Dining facilities close after lunch

Saturday, May 22

Commencement

Students who will be participating in commencement can get permission from their Resident Director to stay overnight on May 21st.

 

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