E-mail Essentials
Requesting an Account
Individual SF State E-mail and Web Account online request -- available for SF State students, faculty and staff.
Printable Account Request Form If
you cannot use the the online account request link above, or if you are
only eligible for a paid account, return a completed form to ADM 110.
Departmental Account Request Form
Student Organization Account Request
Changing Passwords
Log in to https://www.sfsu.edu/email/ to change your individual account e-mail password.
Departmental Account Password Change
Student Organization Account Password Change
Forwarding E-mail
Log in to https://www.sfsu.edu/email to:
- Have e-mail addressed to your sfsu.edu account forwarded to another account
- Modify your forwarding address
- Delete a current forwarding address
Switching from POP to IMAP
In the past, SF State recommended POP for SF State e-mail. Now, the newer and more efficient IMAP protocol is recommended.
POP vs. IMAP Comparison
For instructions on switching your e-mail program from POP to IMAP see the installation and configuration guide for your e-mail program.
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Using E-mail
Choosing an E-mail Program
Many common e-mail programs, both web-based and installed, can be used to access SF State e-mail. The following guide provides brief descriptions and comparisons of some important features of these programs: What E-mail Program is Right for Me?
Web-based E-mail
inside.sfsu.edu Web e-mail provides access to e-mail, calendar and other tools from any Web-enabled computer -- on or off campus.
inside.sfsu.edu/portal is the access point for multiple Web-based e-mail and calendar options (plus other Web tools for the campus community)
Webmail.sfsu.edu is an ADA accessible Web-based e-mail program.
Web-based E-mail Guides
inside.sfsu.edu
Webmail.sfsu.edu
Installation and Configuration Guides
Outlook 2007 for Windows
Outlook 2003 for Windows
Outlook Express for Windows
Windows Mail for Vista
Eudora for Mac
Eudora for Windows
Entourage for Mac
Thunderbird for Windows
Thunderbird for Mac
Mac Mail For OS X 10.3 (Panther)
Mac Mail for OS X 10.4 (Tiger)
Mac Mail for OS X 10.5 (Leopard)
Lotus Notes for Windows
Lotus Notes for Mac
User Guides / Help Documentation
Lotus Notes Introduction
Lotus Notes Quick Reference Guide (pdf)
Lotus Notes FAQ
inside SF State Web e-mail Introduction - Web-based e-mail/calendaring/contacts
inside SF State Web e-mail FAQ
Backing Up E-mail
Backing up E-mail on a Macintosh
Backing up E-mail on Windows (see Special Data Locations section for e-mail instructions)
Troubleshooting E-mail
System Status
Blocked E-mail File Attachments
Fighting viruses
Dealing with spam
Phishing Scams
SBC E-mail Problem
How to Recover an archived oversized mailbox
Making Changes to Your E-mail Account
- Change your account name
- Increase your storage
- Restore deleted Internet account files
- Delete an account
- Change account owner
Moving to the Enterprise E-mail Servers
Server Move FAQ
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Additional Resources
Listserve Information
Majordomo is a listserve processing program that manages mailing lists. Each list has an owner who is responsible for moderating messages sent to the list.
Policies and Guidelines
Acceptable Use Policy
Account Eligibility
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