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Prerequisites
     Obtain Software
     Obtain Account Details
Configure Windows Mail
Switching Windows Mail from POP to IMAP
     Adjusting to using IMAP

Prerequisites

• Windows Vista
• Windows Mail
• An SFSU Internet account
• A connection to the Internet

Obtain Software

Windows Mail comes pre-installed with Vista. Earlier versions of Windows come with Outlook Express and do not support Windows Mail.

Obtain Account Details

You will need:

1. Your account details: login to SFSU E-mail Account Services. Note the text under Account, Forwarding to..., and your Mail Server. If you do not already have an account sign up for one.
2. If you are currently forwarding your e-mail and would like to access it using this e-mail program, you should remove e-mail forwarding.
3. Your Account (e.g., jdoe@sfsu.edu) will be your IMAP e-mail account address.
4. Your Mail Server (e.g., mail01a) will be your Incoming and Outgoing (SMTP) Mail Server in the account setup.
5. If you do not already know your password, select Change Password. This will be the password you use in your Account setup.

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Install Windows Mail

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Configure Windows Mail

1. Open Windows Mail. If you are prompted for a Display Name, select Cancel to close it. If you are asked "Are you sure you want to exit the wizard", select Yes.
   
   
2. On the Menu bar, select Tools > Accounts, then select "Add"
   
3. Select "E-mail Account" for the Account Type, then select Next
   
   
4. Enter your "Display Name" (e.g., Juana Doe) then select Next.
   
5. Enter your "E-mail Address" (e.g., jdoe@sfsu.edu) then select Next.
   
   
6. Change "POP3" to "IMAP" in the drop-down box. Verify "IMAP" is selected. Enter the name of your mail server in the Incoming mail server and Outgoing mail server boxes (e.g., mail01a.sfsu.edu). Refer to the Prerequisites if you do not know your mail server. Select the checkbox for "Outgoing server requires authentication" (i.e., make certain it has a checkmark in the checkbox). Select Next.
   
   
7. Leave the Account name field (e.g., jdoe) with the default value provided by Windows Mail.
1. Uncheck "Remember password"
2. Leave the "Password" field blank..
3. Select Next.
   
   
8. Complete the initial setup.
   1. Select "Do not download my e-mail and folders at this time" (i.e., make certain the checkbox has a checkmark in it).
   2. Select Finish. Continue to the next step for additional settings required for your account.
      
      
9. You should be in the Internet Accounts window. If you aren't, open it by selecting Tools > Accounts from the Menu bar. Select your account from the list then select "Properties".


10. The General tab should be selected in the properties window for your account. Enter your e-mail address in the Reply address: field, then select the "Advanced" tab.


11. Select "This server requires a secure connection (SSL)" under both "Outgoing mail (SMTP)" and "Incoming mail (IMAP)". Change the Outgoing mail (SMTP) port number to 465 then select OK.


12. You should be back at the Internet Accounts window. Select Close.
    
    
13. If asked if you would like to download folders from the mail server you added, select Yes.
    
    If not asked, right-click on the folder named for your server, (e.g., mail01a.sfsu.edu) and select IMAP folders.
    When prompted to logon, enter your account name and password then select OK.
    
    
14. The Show/Hide IMAP Folders window will open.
1. Select your account (e.g., mail01a.sfsu.edu).
2. Any folder that does not have an icon to the left of its name is a hidden folder (e.g., Mac). Select the hidden folders that you want to to be visiblel.
• Do not select .mailboxlist if you see it.
3. Select Show.
4. Select OK.
   
   
15. Congratulations! Your e-mail is configured and ready to be used.

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Switching Windows Mail from POP to IMAP

To change your Windows Mail configuration from POP to IMAP, you should do the following:

Delete the POP Configuration

1. Open Windows Mail.
2. On the Menu bar, select Tools > Accounts.
1. Select the POP Account name(e.g., mail01a.sfsu.edu ) that you wish to change to IMAP.
2. Select Remove.
   
   
3. Select OK when asked "Are you sure you want to delete the (e.g., mail01a.sfsu.edu) Account?".
   
   
4. Follow the instructions to Configure Windows Mail.

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Adjusting to using IMAP

• Critical Information: The mailboxes and folders you see under your new account (e.g., jdoe@sfsu.edu) reside on the mail server, not on your computer.  As a result:
• If you delete a message from one of these folders on one computer it will be gone from every computer you check mail from.
• Once a message is deleted from the server it is not easy to have it restored.  It is impossible after thirty days.
• If you want specific messages saved locally on a computer, you can make local folders then copy or move the messages from the server into the local folders.
  
• The time taken to refresh a folder on the server increases with the number of messages in the folder.  To keep refresh time down, try to keep the number of messages in any folder below 1000.  The Inbox on the server is refreshed every time your mail client checks for new messages, so it is especially important to keep the number of messages in the Inbox low.
• You do not lose messages you received before switching to IMAP; they will remain in the Inbox under Local Folders.
• The new Inbox under your new account (e.g., jdoe@sfsu.edu) will contain your new incoming mail.
• The Sent Items folder under your new account (e.g., jdoe@sfsu.edu) will contain any new messages sent from your account.
• To permanently remove messages marked as deleted, select Edit > Purge deleted messages from the menu.
• Keep your inbox to less than 1000 messages.

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Last Modified: 23 May 2008
doit@sfsu.edu