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Using SFSU Webmail

SFSU Webmail is a Web-based E-mail program that is available for SFSU E-mail/Internet account holders. You can compare it to E-mail programs like Hotmail, and YahooMail. It enables the user to access his/her mailbox via the World Wide Web and do most things other mail programs enable you to do. The user can manage their E-mail, even if they are not sitting at their own personal computer.

 

Accessing E-mail Using Webmail

To access your SFSU E-mail, use any of the available Web browsers (e.g., Netscape, Internet Explorer, Safari) to visit the Web address, http://webmail.sfsu.edu. Your request will automatically be redirected to SFSU's secure Webmail server, https://webmail.sfsu.edu and the SFSU Webmail Welcome screen will open.

 

SFSU Webmail is available as a secure transaction from: https://webmail.sfsu.edu. If your browser cannot establish a secure connection, you may use the unsecure connection method available at: http://webmail.sfsu.edu.

 

Logging-in to SFSU Webmail

To login to SFSU Webmail, enter your account name in the SFSU account field, enter your password in the Password field, and click on the Log in Login button button.
Account name & password
The Webmail Inbox screen will be displayed, showing the Webmail toolbar and headers of the e-mail messages that reside in the inbox. A maximum of 20 message headers will be displayed in the screen at one time.

 

Webmail Inbox

Reading Mail

In the Webmail Inbox, an e-mail message header will display the following information:

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To read the contents of a message, you may point to and click on the Sender's information link or the Subject link of the message. The content of the message will be displayed in the browser window.

When you are done, click on the Back to INBOX link to return to the Inbox.

Alternatively, you may click on any of the link for the function that you want to perform, e.g., Delete to delete the message, Reply to reply to the sender, or Print to print the message.

Composing and Sending Mail

To compose a mail message, click on the Compose link, on the Webmail toolbar. The Message Composition window will appear.

Compose the mail message as in other mail programs:

    1. Type the recipient's e-mail address in the To field;
    2. Type the message subject in the Subject field;
    3. Type the content of the message in the text portion field.
    4. When the message is complete, click the Send Message button to dispatch it. The message will be sent and the Inbox screen will re-appear.

Replying/Forwarding Mail

Setting Up the Sent Mail Folder

To setup use of the Sent Mail folder, do the following:

    1. Click on the Options link on the Webmail toolbar. The Mail :: User Options Web page will appear.
    2. Click on the Personal Information link under the Your Information column. The Personal Information screen will appear.
    3. Click on the Edit your identities link. The Identities screen will appear.
    4. Click on the pull-down menu under the Your identities label and select the Default Identity menu option.
    5. The check-box next to the Save sent mail label should have a check in it. If not, click inside the check-box to select that option.
    6. Click on the pull-down menu under the Sent mail folder label and select the Use Default Value menu option.
    7. Click on the Change button at the bottom of the screen. You should get the following confirmation messages:
      • The folder Sent was successfully created.
      • The identity Default Identity has been saved.

Now, when you compose a mail message, ensure that the check-box next to the Save a copy in Sent label has a check in it. You can open the Sent folder to confirm that a copy of each message that you send will be saved.

To open the Sent mail folder in Webmail, do the following:

Working With the Address Book

To create an Address Book entry, do the following:

    1. Click on the Address Book link. The Address Book :: Search screen will appear, with the Search screen displayed.
    2. Click on the pull-down menu next to the From label and select The My Addressbook menu item.
    3. Click on the Search button. The Search Results screen will appear, displaying the Name and Email column headers for the list of address book entries.
    4. Click on the Add link on the Webmail tool bar. The Add a new contact screen will appear.
    5. Click on the Add Contact … button. The Add a new contact screen will appear.
    6. Enter as much of the contact information in the Name, Email and other fields as you want.
    7. Click on the Save button. The address book entry will be displayed.
    8. Click on the Add link on the Webmail tool bar, if you want to add another contact.
    9. Click on the Mail link to return to the INBOX screen .


To compose a mail message using the Address Book, do the following:

    1. Click on the Address Book link. The Address Book :: Search screen will appear, with the Search screen displayed.
    2. Click on the pull-down menu next to the From label and select the My Addressbook menu item.
    3. Click on the Search button. The Search Results screen will appear, displaying the list of your address book entries.
    4. Click on the e-mail address link, listed under the Email column, of the person to whom you want to send the message. The Message Composition window will open with the recipient’s e-mail address entered.
    5. Compose the message as you normally do.
    6. When you are done, click on the Send Message button.


To make the Address Book available from the Message Composition screen, do the following:

    1. Click on the Options link on the Webmail toolbar. The User Options screen will appear.
    2. Click on the Addressbooks link under the Other Options column. The Addressbooks screen will appear with two view windows; Available Addressbooks and Selected Addressbooks.
    3. Click on the My Addressbook item listed under Available Addressbooks: to select it.
    4. Click on the hand icon that points to the right. The My Addressbook item will then be moved to Selected Addressbooks: window.
    5. Clink on the pull-down menu under the Choose the addressbook to use when adding addresses label.
    6. Select the My Addressbook item.
    7. Click the Save Options button. The User Options screen will re-appear with the Your options have been updated confirmation.

 

Mail Maintenance Operations

Mail Maintenance Operations are tasks that are automatically performed on the mail messages in your account on a regular schedule. The default setting is to "Perform maintenance operations on login." The tasks that are performed include,

 

When you get this screen, click on the Perform Maintenance button or Skip Maintenance button available to you to choose the option you want.

You may change the settings doing the following:

    1. Click on the Options link on the Webmail toolbar. The Mail:: User Options Web page will appear.
    2. Click on the Maintenance Operations link under the Mail Management column. The Maintenance Operations screen will appear.

    Webmail Maintenance Operations Options

    1. Click in the checkboxes to enable or disable the settings as you wish.
    2. Enter a different value for the settings that you want to change.
    3. Click on the Save Options button when you are done. The confirmation message, Your options have been updated will be displayed.

 

 

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San Francisco State University

Last Modified: 24 Sep 2003
doit@sfsu.edu