To Check History Of Your Federal Loans
Students must have a Federal PIN number to access their account at the National Student Loan Data System (NSLDS) and view their Federal Loan History (Click on Financial Review)
How to Estimate your Loan Payment.
Information and guidance to student regarding Default Prevention and Resolution information
For the Perkins Loan
Please contact: University Loan Collections Office - ADM 351
- For prior Perkins Loan Information call (415) 338-2144
- For current Perkins Loan Information call (415) 338-2366
How To Contact the Direct Loan Servicer
www.studentloans.gov
If students have any question & concerns about their Loan Accounts. The U.S Department of Education has a Direct Loan Servicer to manage and collect your Direct Loans. This department will oversee your loan account until your loans are paid in full.
Most communication will be through the mail. Your Direct Loan Servicer will contact you within at least 30 days after you receive your first Direct Student Loan check. The Direct Loan Servicer has a toll-free telephone number for you to call with your questions and concerns about your loan account.
Write to them at:
U.S. Department of Education
Direct Loan Servicing Center
PO BOX 4609
Utica, NY 13504-4609
CALL TOLL FREE : 1-800-848-0979
(M-F, 8:00 AM TO 8:00 PM Eastern Time)
SFA OMBUDSMAN / Loan Disputes & Problems
The SFA Ombudsman will work with the student loan borrowers to informally resolve loan disputes and problems.
Write to them at:
Student Financial Assistance
U.S.Department of Education Rm. 3012,ROB#3
7th and D Streets, SW
Washington, DC 20202-5144
Customer Service Phone #: 1-877-557-2575
