Lender ScoreCard - ACCESS GROUP

California State University, San Francisco
Office of Student Financial Aid
Lender Scorecard

Lender Name :  Access Group

Representative:  Dana Mignogna

Contact Information:  800-227-2151 Ext 6491

  • “A” represents the Priority Rating for each criterion where a “5” is highest and a “0” is the lowest.
  • “B” represents the Performance Rating for each criterion where a “5” is the highest and a “0” is the lowest.
  • “C” is the Priority Performance Score and is the product of multiplying the “A” rating by the “B” rating.


  •   A X B = C
    1)   Name recognition of lender
    _0_
    _0_
    _0_
    2)    Customer service
    _5_
    _5_
    _25_
    3)    Stability of lender
    _5_
    _5_
    _25_
    4)    Hold/sell loans after origination
    _4_
    _3_
    _12_
    5)    Lender relationship with guarantee agency
    _4_
    _4_
    _16_
    6)    Front end and back end borrower benefits
    _4_
    _4_
    _16_
    7)    Front end fees / benefits for borrowers
    _4_
    _4_
    _16_
    8)    Default rate of lender
    _4_
    _3_
    _12_
    9)    Alternative loan products
    _5_
    _4_
    _20_
    10)    Electronic Funds Transfer (EFT) option
    _5_
    _5_
    _25_
    11)    Loan processing options
    _4_
    _4_
    _16_
    12)    Electronic signature options
    _4_
    _4_
    _16_
    13)    PLUS pre-approval options
    _4_
    _4_
    _16_
    14)    Web based services for borrowers
    _4_
    _4_
    _16_
    15)    Support offered to school
    _5_
    _5_
    _25_
    16)    Value added products and services
    _3_
    _3_
    _9_
    17)    Uses ELM/NDN
    _5_
    _5_
    _25_
    18)    Repayment options (grad plus, alternative, and PLUS)
    _5_
    _5_
    _25_
    19)    Security of borrower information
    _5_
    _5_
    _25_
    20)    Debt management
    _4_
    _4_
    _16_
    21)    Entrance/Exit interview (grad plus)
    _5_
    _5_
    _25_
    22)    Other
    __
    __
    __
    23)    Other
    __
    __
    __
    24)    Other
    __
    __
    __
    25)    Other
    __
    __
    __
    TOTAL Priority Performance Score
    __
    __
    _381_