HEALTHY COMPUTING EMAIL TIP 516: ASSUME GOODWILL
As workload increases and job pressures build, we sometimes feel
frustrated, irritatedor angry. At times we may even think that our
coworkers don't care or don't want to help. These negative thoughts
easily arise when we are frustrated and tired and often increase neck and
shoulder tension. Reduce worksite tension and spread caring and hope when
you ASSUME GOODWILL.
HOW TO ASSUME GOODWILL:
Before automatically reacting to a stressor, take a deep breath and exhale slowly. Then, think of a past memory when you felt safe and secure. Once you have that memory, take another deep breath and, again, exhale slowly.
Observe your negative thoughts, such as: "They don't care" or "They don't want to help."
Stop and ask yourself, "If I were my co-workers what would my experience
be?" "Does he/she feel overloaded and has too much work to do?" If this
is the situation, assume that your coworker is trying to do his/her best.
Take another deep breath and exhale gently as you envision everyone doing the best job. Assume that you are all working as a team toward the same goal.
Increase goodwill with your co-workers by offering support, help and understanding. Sometimes all it takes is bringing them some tea or snacks.
Finally, if there is a problem, take a moment to define it. Ask yourself what needs to be done to resolve it. Invite your coworkers to go on a problem solving walk in the fresh air. Just let go and ask what needs to be one now to solve the problem. Focus on solutions instead of blame.