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Contact

Fall 2009 Office Hours:
Monday through Friday 8:30 a.m. to 4:30 p.m. except Wednesday 8:30 a.m. to 2:45 p.m.

E-mail: dprc@sfsu.edu

Phone: (415) 338-2472

TTY: (415) 338-2472

Fax: (415) 338-1041

Address: 1600 Holloway Avenue San Francisco, CA 94132, Student Service Building, Room 110

Last Update: 10-22-09

Fall 2009 Test Accommodation Procedures

• The FAST Form consists of two sections. Once students and instructors have completed their respective sections, the form should be returned to the DPRC.
• Students are to complete the Student Section only.
• Students are to have their instructors complete the Instructor Section.
• Students are to bring the FAST Form to the DPRC where it is logged and a copy is provided confirming the reservation for each test.
• Exceptions to these procedures require prior approval by Ugi Valenti,  Access Assistance Coordinator; you can reach her at 415/338-7179.

1. Faculty Accommodation Verification Memos
   Once your test accommodations are approved, please fill out an Accommodation Memo request form. To ensure timely access to services, do this prior to the start of each semester. Pick up the Accommodation Memo(s) at the DPRC and deliver to the professor. NOTE: Best time to meet with professors is during their office hours. Students should see a DPRC counselor immediately if any difficulties occur in negotiating your test accommodations.
2. Accommodations changes
   Any changes or updates to your accommodations must be verified and approved by a DPRC Counselor, (e.g., changes from quiet room to private room).
3. Request for Testing Accomodations
   Students are to fill out and return the completed FAST Form to the Testing Desk within designated timelines. Late submission of a FAST Form may result in the re-scheduling of an exam or the loss of accommodations for that exam.
4. Request for DPRC proctored exams:
   Submit FAST Form for exams two weeks prior to the test date.
5. Test Location
   Tests are scheduled in the Maurice K. Schiffman Room (SSB-109), and in the Disability Programs and Resource Center (SSB-110). Arrive at the test site at least 5 minutes before the scheduled start time of the exam.
6. Hours of Operation
   During the academic year the DPRC office is open Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and on Wednesdays from 8:30am to 3:00pm.  For exceptions to exam proctoring hours, please contact the DPRC at 415/338-2472. Exam start time for evening classes must be pre-arranged with the DPRC. ALL exams must end by 4:30pm on Fridays.
7. Pop quizzes / Weekly quizzes
   Please contact Ugi Valenti, Access Assistance Coordinator at 415/338-7179 for guidance or assistance.
8. Arrive On Time
   The test begins at the time originally requested, regardless of the time a student actually arrives, similar to what would be expected in the classroom. Arrive at least 5 minutes before scheduled start time of exam. Please arrive on time, we don’t allow extra time if you arrive late.
9. No Show
   A "no show" is anyone arriving 30 minutes or later to the exam. If a student does not show for an exam, the unused test will be returned to the instructor.
10. Cancellation
    Students should call Ugi Valenti at 415/338-7179 or the Test Assistants at 415/405-3729 if unable to make an exam due to an illness, an emergency, or if taking the exam in class. Students who miss scheduled exams twice within a given semester without calling to cancel will need to schedule an appointment to meet with the Ugi Valenti, Access Assistance Coordinator before test accommodations for future exams can be provided.
11. Rescheduling of exam
    Please contact Ugi Valenti at 415/338-7179 or the Test Assistants at 415/405-3729 to see what needs to be done to reschedule an exam.
12. Time Allotted On Examinations
    Students are given the time indicated on the FAST Form for completing an exam. A test proctor will stop the test at the designated end time. No additional warnings are provided.
13. No Unlimited Time
    Testing Accommodations follow the same conditions and requirements existing in the classroom. All exam times are based on your DPRC authorized accommodation (e.g., regular or extended time) and the class times specified by your instructor. Unlimited time is not provided.
14. Restroom Breaks
    Restroom breaks are not permitted after an exam begins unless a student has a "break" accommodation. It is advisable to use the restroom in advance of the start of an exam. Unscheduled breaks are recorded in the Testing Desk logbook and faculty is notified.
15. Cheating
    All students are expected to follow appropriate University Codes of Conduct during an exam. Please consult the current University Bulletin online for the policy on cheating. Use of unauthorized materials during exam is reported in writing when the exam is returned to the instructor.
• Cell phones, pagers, and programmable wrist watches must remain outside the testing room, turned off, and placed in a backpack.
• The test proctor at the start of the exam will inspect all test materials before the student is allowed to begin an exam.

Thank you for taking the time to read the DPRC test accommodation procedures. Your cooperation with the provision of this service is greatly appreciated.