Frequently Asked Questions
GENERAL
1. What is the function of the Bursar's Office?
2. What does "Bursar" mean?
3. What exactly do the local fees cover?
4. Which office should I contact regarding any current/outstanding charges?
FEE PAYMENT
1. Today is my priority registration due date; can I pay and also register for my classes today?
2. What methods of payment may I use?
CREDIT CARD PAYMENTS
1. What is the convenience fee for using on-line payment processing?
2. I am paying with an international credit card on the web, there is no state zip code associated with my card. What do I do?
3. I am paying with an international credit card on the web or phone system and I have enough funds to cover the charge, why is it being declined?
4. Can I use more than one credit card online or through the telephone system to pay for my fees or obligations?
5. I entered my credit card information on the web and i received an error message. Should I try paying again?
FINANCIAL AID
1. When can I expect my Financial Aid check?
REFUNDS
1. How long does the refund process take? When should I expect my refund check?
