Chapter 4:

 Graduate Education 


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The focus of this chapter is graduate education. It begins by placing graduate education at SFSU in an institutional and historical context. Recommendations for graduate education emerging from the university strategic plan are then presented, as are priorities for implementation and their status at the end of the 1999-2000 academic year. The chapter concludes with suggested directions for the future.

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SYSTEM AND CAMPUS CONTEXT FOR GRADUATE EDUCATION

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Like many other universities that began as teachers' colleges and evolved into comprehensive universities, SFSU historically has not made graduate education a central attribute of its institutional personality. In delegating to the CSU major responsibility for educating California's baccalaureate students and to the University of California the major responsibility for graduate education, the state's Master Plan for Higher Education reinforced SFSU's identity as an undergraduate institution. In spite of this historical circumstance, the graduate program at SFSU has grown over the years to become the largest in the CSU and the fourth largest in California behind USC, UC Berkeley, and UCLA. Each year since 1995, the Graduate Division has processed an average of 7,500 applications for admission [www.sfsu.edu/~gadmit/] to one of SFSU's 96 graduate programs and concentrations. As the table below indicates, SFSU has graduated over 10,000 graduate students in the eight years since 1992 (with an annual average of 1270 students) from its master's degree programs and the joint doctoral program in special education.

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SFSU Graduate Degrees Granted by College—1992-2000

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COLLEGE

1992-93

1993-94

1994-95

1995-96

1996-97

1997-98

1998-99

1999-00

TOTAL

Behav. & Social Sciences

121

140

150

161

138

136

149

92

1087

Business

244

206

192

173

183

216

217

184

1615

Creative Arts

115

99

94

83

81

76

105

92

745

Education

243

235

239

247

271

230

271

246

1982

Ethnic Studies

4

7

4

4

5

6

4

2

36

Health & Human Services

241

239

243

245

293

308

280

217

2066

Humanities

261

265

238

223

142

301

250

202

1882

Science & Engineering

72

69

77

84

74

70

114

115

675

Special Major

16

9

4

8

6

7

8

11

69

UNIVERSITY TOTAL

1317

1269

1241

1228

1193

1350

1398

1,161

10,157

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These data, and the fact that every fifth student is a graduate student, notwithstanding, SFSU has yet to generate a fully-developed graduate "culture." Student services, for example, traditionally have been established with the needs of undergraduates in mind (not a circumstance unique to SFSU). Many faculty at SFSU see themselves as under-rewarded and inadequately appreciated for the time they spend working with graduate students. In fact, the designation "graduate faculty" (missing from SFSU’s official vocabulary) itself is a political issue, with many feeling that to create such distinctions among faculty would be divisive and elitist on a campus that prides itself on egalitarian solidarity.

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In the Cornerstones report, summarizing the outcomes of the CSU system-wide strategic planning process begun in May 1996, one of the four fundamental commitments refers to graduate education: "We must design a more responsive post-baccalaureate system to meet the demand in California for liberally educated professionals." Thus, Cornerstones was interpreted by some on campus as supportive of graduate education, particularly graduate education that is flexible and responsive to changing community needs. It was seen by others, however, as an equivocal and ambiguous response, potentially marginalizing graduate education by separating it from state financial support and linking it to user-supported continuing education [see Cornerstones principles and recommendations, www.calstate.edu/cornerstones/].

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To the extent that a university's sense of itself as a graduate institution is tied to the master's degree, this identity is clearly in a period of reformulation. Professional and terminal master's degrees (e.g., the MSW, MBA, MSN, MPH, MPA, and MFA) have become increasingly popular. Nationally, interest is growing in combining emerging interdisciplinary areas and traditional fields in the sciences. Today at SFSU we are following at least part of the path suggested in Cornerstones by beginning to offer some master's and credential programs through the College of Extended Learning.

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Against this backdrop of national trends and system-wide and local campus contingencies, the major challenges for us at SFSU are to make graduate education a more visible and vital part of university life; to legitimize the graduate enterprise and create a sense of community and identity among those involved with graduate education; to shape graduate programs that will be flexible and responsive to changing social needs; and to insure that the highest standards of quality are achieved in graduate programs so that they become a source of pride for SFSU's faculty, students, and alumni.

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Taking the last WASC self-study in 1991 as a point of departure to measure our progress, it becomes apparent that the foundation of the graduate program continues to be liberal arts degree programs (with new areas emerging such as the Master of Arts in Asian American Studies). The growing emphasis noted in 1991 on professional degree and employment-related graduate certificate programs (the Master of Public Health and the Certificate in Entrepreneurial Leadership in Health Care, for example) has also continued. The university maintained its commitment to diversity by attracting underrepresented and economically disadvantaged students to graduate programs (through participation in the Graduate Equity Fellowship Program, the California Pre-doctoral Incentive Program, and graduate opportunities workshops for underrepresented SFSU undergraduates). These efforts, combined with the Rosa Parks Scholarships through Student Affairs to support graduating women of color going into graduate programs, have helped to prepare SFSU undergraduates for graduate school. In addition, SFSU has become a leading participant in the California Forum for Diversity in Graduate Education (formerly Forum on Minority Graduate Education). Most notably, SFSU has had considerable success, particularly since 1994, in increasing the support of underrepresented and economically disadvantaged students through federal programs such as the Patricia Roberts Harris fellowships, the RIMI (Research Initiatives for Minority Institutions), the NIH Bridge program (M.A. to Ph.D.), and GAANN (Graduate Assistance in Areas of National Need) awards. In 1995, the demographic profile of graduate students at SFSU was more diverse than among comparable graduate institutions in the western region, according to the Council of Graduate Schools; and our ethnic diversity was even more pronounced in 2000 (see ethnicity charts on the following page).

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For the most part, established policies and procedures governing graduate education (e.g., course and program approval and review processes; composition of graduate programs and culminating experience committees; monitoring graduate students’ progress toward their degrees) that were working well as of the 1991 self-study remain in place today. These are found in the graduate section of the university’s Bulletin. New policies have been implemented in some areas of growth in response to new demands (for example, the senate policy [www.sfsu.edu/~senate/F98-204.htm] for offering existing degree programs through the College of Extended Learning). A number of the recommendations about graduate education that were contained in the university’s 1991 WASC self-study document have been accomplished since 1992 (e.g., regular program review to include graduate education; developing occupationally-related graduate certificate programs; increasing participation in graduate fairs; and increasing numbers of students participating in research activities and competitions); others are reflected in the university strategic plan.

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In the last self-study, two issues were raised about the organization of the Graduate Division that were addressed by 1995. First, a major workload problem was identified in 1991 as having occurred during the previous five years, with the assignment of the position of associate dean of graduate studies to the research and sponsored programs area of the university. As of 1991, the Graduate Division office was staffed by a dean and three secretarial/clerical staff members. In 1992, as a result of a serious budget situation, the graduate deanship position was suspended and the graduate dean functions transferred to the associate vice president for academic programs and planning. At the same time, the vice president for academic affairs commissioned a review of graduate studies at SFSU dealing with administrative, structural, curricular, and policy issues. After campus review of the report, the vice president proposed a reorganization of the Graduate Division office for Fall 1994 which would combine the positions of graduate dean and associate vice president for research and sponsored programs. This reorganization also established the position of associate dean of the Graduate Division, for which there was a campus-wide search conducted in Spring 1994. A favorable administrative reorganization review was concluded in the Spring 1996. This structure remains in place today and, together with another development noted below, has resulted in an expanded Graduate Division staff that numbers fifteen (including the dean/associate vice president and a now vacant associate deanship).

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A second major organizational issue raised in the 1991 self-study and echoed in the 1992 review of graduate studies was the need to consolidate dispersed admission, evaluation, and graduation services for students that were performed at that time by the Office of Enrollment Services and the Graduate Division. Effective August 1, 1995, the president approved a proposal to place all of these functions within the Graduate Division. By consolidating these services for graduate students in the Graduate Division, it was possible to modify the delivery of services in a way that would be more responsive to graduate students’ needs and the needs of faculty in graduate programs. Additionally, these administrative changes served to make graduate education more central and visible on campus.

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Other efforts undertaken prior to 1998 to enhance the visibility of graduate education and to create a sense of community and identity among those involved with it have included the development of orientation sessions at the beginning of each semester for new graduate students, a celebration honoring student participants in the campus and CSU system-wide student research competition, and an all-university spring ceremony specifically designed to honor outstanding graduate students selected by their departments and colleges.

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While many recommendations contained in the 1991 WASC self study were accomplished prior to 1998, still other recommendations had yet to be implemented. For example, various documents outlined requirements for offering a quality graduate program. The 1986 Chancellor’s Office guidelines for proposing new degree programs established three full-time faculty members with the terminal professional degree as the minimum level of staffing necessary. The 1991 WASC self study recommended that each department offering a master’s degree program should make available at least four regular graduate courses in addition to supervision and independent study per year.

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The 1989 report on graduate education in the CSU (Graduate Education in The California State University: Meeting Public Needs Consistent with Educational Priorities) suggested that "a program graduating fewer than five students per year may be too small to provide a graduate experience of sufficient quality, limiting, for example, the opportunity for scholarly discourse with other graduate students and faculty." It also suggested that "a faculty of three to five is thought to be a reasonable minimum to assure breadth of expertise." The report also endorsed the minimum of four graduate courses available per year and recommended that the percent of graduate course work required in a program should be increased from 50 to 70 percent. Prior to 1998, the Graduate Division (and, of course, individual departments) gathered data on the number of graduates. These data were included as part of rationales for modifying or discontinuing degree programs or concentrations. However, no systematic or university-wide effort was undertaken to identify or enforce "critical mass" criteria.

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Prior to 1998, various departments published entrance requirements in the Bulletin that exceeded Title 5 (state education code) minimum requirements; e.g., more than a 2.5 GPA for admission. However, comprehensive information about entrance requirements was not systematically recorded. In AY 1996-1997,

.

San Francisco State University Enrolled Graduate Students - Comparison by Ethnicity, 1992 and 2000

FALL 1992 FALL 2000

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the Graduate Division (having assumed responsibility for graduate admissions in 1995) began to review university practices in admitting non-degree-seeking "unclassified" students. However, no modifications were undertaken.

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To determine how graduate students perceived the quality of their graduate school experience, the Graduate Division began to collect data in 1995 from graduate students who were applying for graduation for the first time using an instrument developed by ETS. However, the Graduate Division did not have the resources to code and systematically analyze these data until AY 1998-99.

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The challenge of providing financial support for graduate students in a comprehensive university within a collective bargaining environment is considerable. Mechanisms for increasing the availability of graduate teaching associate and graduate assistantship positions were in place prior to 1998. Certainly some departments, particularly those with greater resources from externally-funded projects, were able to provide support for their graduate students. However, with some exceptions noted below, there were relatively few concerted efforts at the university or college level to make more opportunities available to graduate students. Efforts to increase support to graduate students included the following: the Bridge and GAANN programs in the sciences, a successful Patricia Roberts Harris grant to support students in Nursing and Broadcast and Electronic Communication Arts, and a College of Behavioral and Social Sciences initiative to increase the number of graduate assistants.

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As of 1998, several joint and cooperative educational programs existed. The joint doctoral degree program offered by SFSU and UC Berkeley in special education had been in place since 1967. As noted above, several "bridge" programs had been jointly implemented by SFSU and UC institutions in the biological sciences and chemistry. Physical therapy had become a joint master’s degree program with UCSF. Several proposals for joint doctoral degrees from the College of Education reached initial planning stages, but did not come to fruition.

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Thus, the 1991 self study and the 1989 system-wide report on graduate education in the CSU, as well as developments and unfinished initiatives undertaken since the last WASC review, provided the context for the 1998 university strategic plan recommendations that are presented in the next section.

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STRATEGIC PLAN RECOMMENDATIONS

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The 1998 university strategic plan, emerging from a process that began in AY 1995-96, addressed some of the important issues in graduate education noted at the beginning of this chapter; e.g., establishing high standards of quality in graduate programs, increasing the flexibility and responsiveness of graduate programs, and improving services to graduate students. Specifically, strategic plan recommendations can be clustered around four broad themes or goals that address graduate education issues: the quality of the university’s graduate program; the quality of the graduate student experience; enhancing graduate program resources; and planning for joint doctoral programs.

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It is not difficult to argue that improving the quality of the university’s graduate program and improving the experience of graduate students should be at the heart of strategic planning for graduate education. The Commission on University Strategic Planning focused on making what have been termed "critical mass" indicators congruent with articulated standards. Without a reasonable number of actively participating graduate students and faculty in graduate programs, it is not likely that ample opportunities will occur for scholarly discourse and faculty guidance and mentoring. Without a reasonable number of graduate courses offered annually, students will not experience the level of instruction and inquiry characteristic of a quality graduate program and will be unable to complete their programs in a timely manner.

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CUSP recommendations dealt with:

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• Raising admission requirements to improve the quality of the graduate program and the graduate student experience by insuring that only highly qualified students who are likely to experience success are admitted.
• Once admitted, guaranteeing access to student support services and increasing financial support available in order to improve the quality of their experience.
• Asking programs and colleges to keep track of students following graduation in order to assist current students in career planning.

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Resources, especially at the department level, are necessary for enabling some of these improvements to occur and for fostering a stronger identity and sense of community among faculty involved in graduate teaching. CUSP focused on strengthening the role of departmental graduate coordinators and providing more support for chairs of culminating experience committees. It also recommended, as one aspect of enhancing the university’s community responsiveness and raising the stature of graduate education on campus, the very selective creation of doctoral programs that can be justified in terms of need and potential impact on existing undergraduate and graduate programs.

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1998 BENCHMARKS

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The Quality of Graduate Programs

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Beginning in the 1998-1999 AY, the Graduate Division began to systematically record information from the campus Student Information Management System (SIMS), the university Bulletin, and the Class Schedule on master’s degree programs over a period of the previous five years for compliance with CSU and campus recommendations regarding the "critical mass" criteria mentioned earlier in this chapter.

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As indicated above, fewer than five graduates per year is thought to be too small to provide a graduate experience of acceptable quality; fewer than three to five faculty may not provide sufficient breadth of expertise; and fewer than four regular courses per year (excluding supervision and independent study) may not allow students to complete their programs in a timely manner. It can also be argued that fewer than ten enrolled students would not offer sufficient opportunity for student exchange and interaction.

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The table below summarizes data gathered by program on "critical mass" criteria from the university Bulletin for 1998-99 and Class Schedule for Fall 1998 and Spring 1999 for the university’s eight colleges. It can be seen that sixteen (16) of the university’s 96 graduate degree programs and concentrations (17%) averaged fewer than 10 students enrolled per year over a six-year period from 1993 to 1998. Four of the six programs in the College of Behavioral and Social Sciences that have been under-enrolled are concentrations in psychology; however, the Psychology Department recently has been restructuring its offerings. Applied economics, another BSS concentration, has been discontinued. Three of the four Creative Arts programs are in Theatre Arts, which is revising its offerings. The Health and Human Services program averaging fewer than ten students is the new MPH degree begun in 1998. The three under-enrolled Humanities programs are all in Foreign Languages (German, Italian, Russian). One concentration in biology (microbiology) is under-enrolled; the other College of Science and Engineering program is the new (1996) degree in geosciences.

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Number of Degree Programs or Departments Not Meeting Critical Mass Criteria By College

 

COLLEGES

TOTALS

 

BSS

BUS

CA

ED

ES

HHS

HUM

SCI

N

%

 


# Programs < 10 Students Enrolled

6

0

4

0

0

1

3

2

16/96

17%

# Departments < 4 Grad. Courses AY98-99

1

0

0

0

0

0

4

0

5/53

9%

# Departments w/ 3 or Fewer T/TT Faculty

0

1

0

0

0

0

4

1

6/53

11%

# Programs < 5 Graduates Per Year

5

0

6

3

0

3

9

10

36/96

38%

Sources: Student enrollments and graduates from University and Budget Planning; number of graduate courses offered from Class Schedule (Fall 1998, Spring 1999); number of tenured/tenure-track faculty from university Bulletin.

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Only five of 53 departments (9%) offered fewer than four regular graduate courses in AY 1998-99. The interdisciplinary social science program in the College of Behavioral and Social Sciences offered only two regular graduate seminars. However, as an interdisciplinary program, the curriculum is designed to require students to take graduate courses in related social science fields. The other four programs offering fewer than four classroom courses in AY 1998-99 were in the College of Humanities. Classics offered two graduate-level courses, as did Chinese and Russian; Spanish offered three.

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Six of 53 departments offering graduate degrees (11%) have three tenured or tenure-track (T/TT) faculty or fewer. There are three T/TT faculty in taxation in the College of Business. In the College of Humanities, programs in Chinese, Italian, Russian, and museum studies have fewer than three T/TT faculty. Three T/TT faculty are listed as part of the biomedical laboratory sciences program in the College of Science and Engineering.

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Overall, 36 (38%) of SFSU’s 96 programs have averaged fewer than five graduates per year over the period 1993-94 to 1998-99. This finding, in particular, should receive attention in the next several years to reduce the number of programs with fewer than five graduates. Of the five concentrations in Behavioral and Social Sciences that have averaged fewer than five graduates, three are in psychology, which has been restructuring; a fourth, applied economics, has been discontinued. In Creative Arts, the MA in Art produces fewer graduates than the MFA; both the MA and MM in Music have graduated fewer than five students per year, as have the three theatre arts concentrations (under revision). Of the three currently offered education concentrations graduating fewer than five students, two are new programs (math education and language and literacy); the third is the joint doctorate with UCB. The three degree programs in the College of Health and Human Services are family and consumer sciences, kinesiology, and recreation and leisure studies. In Humanities, classics, the linguistics concentration in English, and women studies have graduated fewer than five. The other programs are all foreign languages, most of which are the only degree programs in the CSU. In Science, the applied geosciences degree is new. The others with fewer than five graduates are five concentrations in biology, chemistry/biochemistry, marine science, and mathematics. (There are detailed tables available of graduate program admissions, enrollments, and graduates by college and program.)

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As was mentioned earlier in the chapter, in Fall 1998, the Academic Senate passed a policy (F98-204), with considerable input from the Graduate Council, to offer existing degrees through the College of Extended Learning. The Graduate Council, Academic Senate, and CEL focused attention on insuring that quality would be maintained while permitting more flexibility in offering graduate programs to students who, in many cases, would not otherwise have access to them.

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For the Fall 1998 admission cycle, the Graduate Division eliminated the practice of admitting students as "unclassified" with a designated subject area; e.g., unclassified/anthropology. While the general "unclassified" designation was retained, consistent with Title 5 categories, the Graduate Division attempted to limit its use to specific and justifiable situations; e.g., to permit non-SFSU undergraduate students to have a semester in which to prepare materials to create an individualized "special" major or to accommodate students seeking the opportunity to fulfill prerequisites prior to applying to medical school.

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The Quality of Graduate Student Experiences

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Beginning in the Spring of AY 1998-1999, a campus-wide effort to implement an "extended services counter" was undertaken, permitting working graduate students to access campus services, such as the Graduate Division, Registrar’s Office, Financial Aid Office, Advising Center, College of Extended Learning, and Bursar's Office, until 7 p.m. two evenings per week. Also during AY 1998-1999, colleges were asked to develop enhanced advising plans for students. As a result, advising services were improved and, in some cases, consolidated within a central college office. Several colleges offered extended hours advising services; e.g., College of Business and College of Health and Human Services.

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The first report of findings from the graduate student exit survey using the ETS instrument (covering the period Spring 1995 to Spring 1997) was produced during the Spring of AY 1998-1999. This report was distributed on campus during the Summer and Fall of 1999. The responses of SFSU were aggregated into ten categories and mean ratings were compared with ETS national mean ratings. Our students’ evaluations of the curriculum and their internships slightly exceeded national norms, while their evaluations of available resources and resource accessibility were substantially below national means. These latter categories include availability of graduate student housing, student services (such as counseling, placement, health care), financial assistance, services for non-resident students, and opportunities for intellectual and social interaction among colleagues in the program. (A complete report is available in the Office of Academic Planning and Assessment.)

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Enhancing Graduate Program Resources

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During 1998-1999, no additional initiatives were undertaken to enhance support for students at the departmental level or to provide released time or workload compensation for graduate coordinators. However, the Graduate Division did institute an e-mail listserve for graduate coordinators to help enhance communication and information sharing.

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Planning for Joint Doctoral Programs

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As of AY 1998-1999, preliminary discussions had occurred at SFSU and at UCSF about initiating a joint doctoral degree in physical therapy, building on the successful joint master’s program.

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PRIORITIES AND ACCOMPLISHMENTS (1998-2000)

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In view of the areas in which accomplishments had taken place in implementing, or at least initiating, strategic plan recommendations during 1998-1999, and the areas in which less activity had occurred, the Graduate Council selected three priority areas for emphasis: (1) in the area of quality of the graduate program, a focus on writing proficiency; (2) in the area of students’ experiences, a focus on student financial support; and (3) in the area of enhancing graduate program resources, a focus on faculty workload issues. Graduate Council members solicited input from participants at the January 2000, Asilocampus faculty retreat on these topics and on the issue of "continuous enrollment" for students already enrolled once in a culminating experience course (in an effort to encourage more timely completion of the degree). Each of these issues will be considered below.

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The Quality of Graduate Programs

x

The Graduate Division continued to compile "critical mass" indicators for constructing "profiles" of graduate programs from sources such as the Student Information Management System (SIMS), the university Bulletin, and the Class Schedule. These profiles were distributed to campus graduate coordinators for discussion during their Spring meeting in April 2000. They also were distributed to the Council of Academic Deans and were provided to the Chancellor’s Office in Long Beach as part of SFSU’s new "accountability reporting" process. (The complete "First Annual Accountability Report," SFSU, August 2000, is available in the Office of Academic Planning and Assessment.)

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As noted above, the issue of requiring "continuous enrollment" of post-culminating experience students to encourage them to complete their degrees was discussed at the Asilocampus faculty retreat. It had also been discussed at the Fall 1999 graduate coordinators meeting. This issue not only affects time-to-degree for students but also has implications for faculty workload. If students are not enrolled but are nevertheless using the time of faculty advisers, then faculty are not being compensated for or receiving adequate credit for their efforts. Most faculty expressed support for some university-wide policy that would require "continuous enrollment," but there was no consensus about the enrollment mechanism (regular university or CEL) and the amount of the fee. This is a major item on the Graduate Council’s agenda in Fall 2000.

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With the new senate policy in place permitting departments to offer their graduate programs through CEL to groups of students who might not otherwise have access, the Graduate Council approved four proposals from the College of Education (three concentrations within the M.A. in Education offered in the Bay Area and the entire M.S. in Communicative Disorders offered on the island of Guam); one from the Department of Psychology (the Pupil Personnel Services Credential in School Psychology); and two from the College of Business (an accelerated, weekend M.B.A. in South San Francisco and an M.B.A. to be offered in Japan).

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Having selected writing proficiency as a priority issue for AY 1999-2000, the Graduate Council formed a subcommittee to assess options available to departments to better identify students who are likely to be successful in handling the writing demands of graduate courses. Various tests of written English, including the GRE writing test, TWE, TOEFL, and GMAT were compared. In addition, students’ test scores on some of the above standardized tests were compared with their performances on the Graduate Essay Test (GET). The Graduate Council subcommittee had discussed the possibility of recommending that the university raise its TOEFL minimum requirement to 600 from 550. However, the members of the subcommittee concluded that this was not a practical course of action given the projected loss of international students with such a requirement.

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In April 2000, the subcommittee met with other university groups dealing with literacy and writing issues; i.e., the Task Force on Writing in the Disciplines and the All-University Committee on International Programs. The groups are continuing to meet in Fall 2000, while the chair of the Graduate Council is meeting with staff of the Learning Assistance Center (LAC) to discuss their role in addressing writing proficiency issues. At the same time, graduate writing course instructors are being polled regarding the advisability of pre-course classes, modules, or lab sections. The Graduate Council subcommittee, Learning Assistance Center staff, and MATESOL faculty developed a pilot program for Fall 2000 in which 18-25 students receiving GET scores of 2 or 3 would meet twice per week with tutors (MATESOL graduate students) at the LAC for additional help to support their work in their graduate writing classes. A memorandum was sent to the provost to request assistance with resources. If the pilot proves successful, based on an evaluation plan, the Graduate Council will recommend expanding it in subsequent semesters. (For an additional discussion of this matter, see Chapter 17.)

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In Spring 1999, the senate and president approved new language which was added to the handbook for the fifth cycle of academic program review: "Graduate programs will be asked to address the level of preparation of admitted students, the investment of faculty and other resources in the graduate program compared with the undergraduate program(s), student research/scholarship (publications, exhibitions, public presentations, etc.), completion rates for the culminating experience, and average time to degree" [see www.sfsu.edu/~apd/5th% 20cycle%20handbook.html].

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The Quality of Graduate Student Experiences

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The results of the second and third ETS surveys of graduate students covering the periods Fall 1997 to Spring 1999 and the 1999-2000 academic year were examined and distributed to members of the Council of Academic Deans, the Graduate Council, and graduate coordinators [see www.sfsu.edu/~acadplan/gradexits99.htm]. Results were quite similar and consistent with results from the earlier reporting period. Specifically, the mean ratings of SFSU graduate students in ten categories were generally slightly below those of master’s students nationally, with the exception of the areas of "quality of teaching" and "curriculum," (1997-1999) and "assistantship or internship experiences" (1997-1999, 1999-2000), in which SFSU means slightly exceeded national means. The areas in which SFSU student ratings were more substantially below national means were in the areas of "available resources" and "resource accessibility," as also was indicated in the summary of results of the 1995-1997 survey.

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Concerns noted by students in the areas of inadequate campus housing and inconvenient support services are being addressed by the construction of the "Village at Centennial Square," which is expected to provide additional housing and "one-stop shopping" for support services. Centralization of support services, as well as extended student services hours in some of the colleges, will hopefully remove some of the barriers and inconveniences graduate students have experienced.

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The Graduate Division and Enrollment Services, including the Registrar’s Office and Student Financial Aid, are cooperating on a new technology project which we hope will also improve services to graduate students. Hardware and software (Keyfile from Hershey Business Systems) have been purchased which will permit the creation of electronic files to which all of our offices will have access. We thus expect to provide much faster admissions services, as well as graduation evaluation, using scanning technology. The Graduate Division began to incorporate Keyfile into its operations beginning in Spring 2000. Having an integrated database will also contribute to the operating efficiency of the "one-stop" student services center at the new Village at Centennial Square.

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Additional efforts to make services to graduate students more accessible have included redesigning the Graduate Division’s web page to make it easier for students to access information, download forms, and keep track of deadlines. The Graduate Council also considered, in Spring 2000, revisions to thesis preparation guidelines that will permit students to use new media and desktop publishing.

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The Graduate Council formed a subcommittee to focus on one of its identified priority areas, student financial support. The subcommittee determined that a major first step would be data gathering. Accordingly, a survey was prepared and distributed during Spring 2000. Results of the survey were presented for Graduate Council review and discussion. Results indicated that lack of financial support for graduate students is a substantial and pervasive problem. The Graduate Council discussed the possibility of providing a limited number of tuition waivers for out-of-state graduate students. The Graduate Division is exploring such possibilities in Fall 2000. The Graduate Council discussed concerns about student financial support with the provost in Spring 2000, and followed his suggestion to consult with University Advancement to explore possibilities for securing external support for graduate fellowships. Consequently, the subcommittee met with University Advancement staff in May 2000 to discuss acquiring external support. The Graduate Council is continuing to work with University Advancement in AY 2000-2001.

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Several Bay Area community colleges have indicated they expect to have faculty shortages in various disciplines in the next few years as current faculty retire. The Graduate Division, along with the associate vice president for academic program development, entered into discussions with several local community colleges and with other northern California CSU campuses to explore opportunities for collaboration. Successful models of cooperative community college-CSU internship programs already exist; e.g., Santa Rosa Community College with Sonoma State and College of the Redwoods with Humboldt State. Some models have included stipends for CSU students while they gain experience in community college teaching. The Graduate Division began to identify SFSU faculty and student interest in departments from which community college faculty expect to need new teachers. It is expected that a program will be designed during the 2000-2001 academic year for teaching internship placements.

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Enhancing Graduate Program Resources

x

One strategic plan recommendation called for SFSU and the CSU to pursue more realistic state funding for graduate teaching by counting a graduate FTES as 12 units rather than 15. Proposals to this effect have been made for years. The latest incarnation by the CSU is presently before the state legislature.

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Graduate program resources and the workload of faculty involved in graduate teaching were priorities identified by the Graduate Council for special attention in AY 1999-2000. The Graduate Council agreed that there is considerable variety in the way in which departments/programs handle workload and recognize and compensate faculty teaching graduate students. The Graduate Council decided that a "best practice" focus group would be a good way to determine the various strategies employed by departments. Accordingly, this issue is being placed on the agenda for the periodic department/program chairs’ meetings for Fall 2000. Results of the chairs’ discussion can then be disseminated to all departments for their consideration.

x

Planning for Joint Doctoral Programs

x

Planning discussions for a joint doctoral degree in physical therapy with UCSF have continued and have resulted in the completion of a proposal for a DPTSc degree. The proposal is currently being reviewed on campus as a prelude to consideration as a "master plan projection" by the Chancellor’s Office. Building on the long-standing joint doctorate in special education with UC Berkeley, preliminary discussions have also taken place regarding a possible joint doctorate in urban educational leadership that would link SFSU, SJSU, and CSU Hayward with UC Berkeley. Interest also has been expressed by the Biology Department in exploring joint doctoral possibilities with a UC partner.

x

CURRENT STATUS AND FUTURE DIRECTIONS
OF GRADUATE EDUCATION AT SFSU

x

Some activity on virtually all of the strategic plan recommendations has taken place. In some cases, recommendations have essentially been implemented; in other cases, work has just begun. Certain key initiatives will require continuing effort in AY 2000-2001 and beyond. They are discussed below.

x

The Quality of Graduate Programs

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Two key developments in the area of the quality of graduate programs require additional effort. The first step in insuring that SFSU’s graduate programs have sufficient "critical mass" in students, graduate courses taught annually, faculty, and graduates to offer a quality experience was to systematically collect data in a manner that could be understood and used as a basis for planning and decisions. That step has essentially been taken in the Graduate Division’s data collection activities during AY 1998-99 and 1999-2000. Given that some programs have had difficulty over a number of years in maintaining a minimum number of students, faculty, graduates, and graduate courses offered annually, the next step becomes the development of a process for taking corrective action. This will be a sensitive issue for some programs and will certainly require the engagement of the Graduate Division, Graduate Council, Council of Academic Deans, and Academic Senate.

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Assessing writing proficiency as an admission requirement was a focus of Graduate Council activity during AY 1999-2000. This work resulted in agreements among several offices/departments and a pilot plan to enhance support services for students enrolled in graduate writing courses because of their low GET scores. The Graduate Council, in cooperation with the Council of Academic Deans and the Graduate Division, will need to assess the effectiveness of these initial efforts in addressing the problem of deficient writing skills among a proportion of the graduate student population. Complicating the situation are philosophical disagreements about satisfactory mechanisms for funding essentially "remedial" courses for graduate students.

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The Quality of Graduate Student Experiences

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Progress is being made on a number of projects that should make services more accessible to graduate students and remove barriers to their use. Extending the hours of student service offices and implementing the "one-stop" extended service hours at the new Village at Centennial Square should be very helpful. This new construction will also add on-campus housing, which is another area that graduate student exit survey data revealed was a problem. The new initiative for "year-round operation," which has resulted in offering a state-supported summer term for the first time in Summer 2000, is also likely to be beneficial to many graduate students who are "year round" students. Renovation of the student center to add meeting spaces may also address some of the criticisms graduate students have had about opportunities to interact with peers.

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Other findings of the graduate exit survey were that students were critical of a number of departmental procedures. For instance, in the 1995-97 report, only 37.9% of students agreed that the department actively helped graduates find appropriate employment; that percent barely improved to 40.2% among students surveyed during the 1997-1999 period and to 44.4% among students surveyed in 1999-2000. While it could be argued that, in some disciplines, it is difficult for faculty to assist students in finding employment, it is certainly the responsibility of a faculty member in his/her role as a mentor to provide curricular and career advising for graduate students. Only 42.0% of students surveyed in 1995-1997, 42.2% of students surveyed in 1997-1999, and 45.0% of students surveyed in 1999-2000 thought the curricular and career advising in their departments was good or excellent. Improving advising at SFSU was a major initiative during 1998-2000, and hopefully future exit surveys will reveal greater graduate student satisfaction. Student dissatisfaction with curricular and career advising underscores the need for one of the strategic plan recommendations which has not received systematic attention to date; that is, programs and colleges tracking graduate students after graduation to assist current students in career planning. This recommendation should receive greater attention in the future.

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Another finding of the graduate exit survey was that only 35.3%, 37.0%, and 39.2% of students surveyed in 1995-1997, 1997-1999, and 1999-2000, respectively, felt that their opportunities for participating in departmental decisions affecting master’s programs were good or excellent. These results, coupled with the fact that only 52.3%, 53% and 54.8%of students, respectively, agreed that there were many opportunities outside the classroom for interaction between master’s students and faculty, suggest that departments may be missing some opportunities to create a more supportive graduate department "culture" with their students. Admittedly, a commuter campus does not readily lend itself to non-classroom interaction. However, departments may want to consider ways in which they can better involve their students in the intellectual life of the department.

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Enhancing Graduate Program Resources

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Improving the resources of graduate programs, in terms of support for both graduate students and faculty, is likely to go a long way toward fostering a more cohesive graduate "culture." The Graduate Council’s work during 1999-2000 on faculty work load issues, in anticipation of department chairs’ discussions of "best practice" models in dealing with compensation for graduate coordinators and thesis advisers, should only be the beginning of a process to better articulate the role of graduate faculty on campus. Indeed, it may be time for deans and department chairs, along with the Graduate Council, to engage in a discussion of the attributes and qualifications necessary for a person to be a member of a "graduate faculty." This issue has been thought to be divisive in the past. However, one strategic plan recommendation to take into account in work assignments a faculty member’s particular skills, qualifications, and interests implies some differentiation in faculty roles and responsibilities. As programs in addition to physical therapy, education, and biology seek permission to explore the development of joint doctoral degrees, a further articulation of graduate faculty expectations is both likely and desirable in the years ahead.

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CONCLUSION

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This chapter has addressed important issues in graduate education at SFSU: establishing high standards of quality in graduate studies, increasing the flexibility and responsiveness of graduate programs, and improving services to graduate students. Progress has been made in developing "critical mass" indicators; in focusing on the writing proficiency of entering graduate students; and in improving resource availability and accessibility for those seeking graduate degrees, including financial aid and curricular and career advising. In addition, work has been ongoing in examining graduate faculty workload issues and in planning for joint doctoral programs. The future direction of graduate education at SFSU, as it has emerged from the priorities and recommendations of the strategic plan, will be informed by continuing efforts in these key areas.

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