San Francisco State University |
Self-Study for WASC Reaccreditation |
SECTION E: A User-Friendly University |
Providing an education which affirms the right of all to a hospitable and sustaining working and learning environment |
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In order to bring forth the best from our community—the
highest academic and professional achievements and the most positive and
fruitful collaborations and interactions—San Francisco State University
seeks to create as user-friendly a campus environment as possible. Beyond
having a smooth-running operation, being a user-friendly institution
involves cultivating open, productive communication. It entails a clarity
of purpose; flexible, yet well-ordered, guidelines for communication and
interaction; relevant, well-understood policies and procedures; facilities
that are clean, safe, attractive; and functional; and technology to meet
the information needs of the twenty-first century. It means proving that
SFSU can be a large, public, urban university without being impersonal.
No community of our size and diversity can progress on a single front; all of us learn, work, and grow together in a web of interactions. For this reason, the university seeks to ensure the free flow of information and resources by maintaining equitable, accessible policies and procedures and by creating as many open avenues as possible. It seeks to ensure accessibility and comfort by maintaining a hospitable, sustaining, and technologically-sophisticated learning environment. In this section of the self-study, we will attempt to demonstrate how the university implements the above "insurance" policy (1). We will look first at endeavors to make the university’s policies and procedures more user-friendly. Then, in two subsequent chapters, we will focus attention on the institution’s facilities and on its activities in the area of information technology, both of which areas have a significant bearing on academic excellence, learner-centeredness, and the other strategic planning themes, in addition to user-friendliness. |
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(1) It should be noted here that Chapters 5 and 6, dealing with support services for students, also contain an important "user-friendliness" dimension. |
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Chapter 12: User-Friendly Climate, Policies, and Procedures | |
Chapter 13: University Facilities | |
Chapter 14: Integrated Information Technology |
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Return to SFSU self-study for WASC reaccreditation |
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This page designed and maintained by David Apelt - updated January 19, 2001 |