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Division of Information Technology
Web Publishing @ SFSU Style Guide |
| Philosophy | The underlying purpose of most web pages is to communicate.
In order to communicate effectively one must first understand the audience.
Since we cannot predict what browser the audience will be using, it is
best to design pages that are browser independent. Browser independent
means designing pages that are best
viewed in any browser.
Accomplishing browser independence doesn't mean one cannot include: Java, Plug In's, Frames, Clickable Image Maps, Tables, and other neat doo hickeys. BUT one should question if the technology adds value or is merely a demonstration of technical prowess. Extensions to the HTML standard should add value without alienating 30% of the audience. Before using fancy HTML extensions consider low tech alternatives that can accomplish the same objective. To help you design pages that reach and appease the largest audience possible, study the following common web site visitor complaints I have made, received, and observed: |
| Page takes too long to download | This is caused by slow modems, network bottlenecks, expensive
connections, and impatient visitors. Some solutions to alleviate this problem
include:
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| Can't fit page on my screen | This is experienced by people using smaller monitors (laptops)
and monitors/projectors set to 640 x 480. Some solutions to alleviate this
problem include:
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| Can't read page - it looks distorted | This is experienced by people using poor quality monitors,
grayscale monitors, and by people who are color blind. Some solutions to
alleviate this problem include:
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| I cannot / do not want to see images but I do want to navigate! | This is experienced by people using text based browsers,
screen reading software, or telephone based web access. Some solutions
to alleviate this problem include:
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| I get lost in your site, help me find what I am looking for | This is experienced by people who do not understand/appreciate
the way you have organized or reorganized your page / site. Some solutions
to alleviate this problem include:
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| Your site is so out of date - it's useless/misleading | This is experienced by people who are in search of 'current'
information but keep finding your 'old' site. Some solutions to alleviate
this problem include:
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| My browser crashes when I load your page | This is experienced by people who are using a browser that
has a nasty reaction to your HTML code. This can be caused by sloppy coding
or by incompatibilities with unsupported extensions. Some solutions to
alleviate this problem include:
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| For More Information | Web Content Accessibility Guidelines 1.0 Best Viewed With Any Browser Accessible Web Page Design Bobby - a program that will help you make web pages accessible to those with disabilities |
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Last modified February 11, 2008 by the Web Team