Division of Information Technology Help Desk

Customer Satisfaction Form

We are interested in knowing how well we served you through the Help Desk. To help us improve our services, please fill out and submit the form below (or e-mail your comments directly to the Help Desk Coordinator):

Date & time of interaction:

Name of the person who helped me:

I contacted the Help Desk: by phone in person by E-mail on the web

I needed help with:

My problem was resolved in a timely manner. Yes No

How long did the consultant take to resolve the problem?

The person who served me was courteous and helpful. Yes No

The person who served me appeared to be knowledgeable in the area of my problem.
Yes No

The person who served me communicated in a way that I could easily understand.
YesNo

Comments/Suggestions:

Your Name or E-mail Address:


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Last modified February 11, 2008 by the Web Team