SFSU Policies on Personal Privacy and Customer Data

We at SFSU are constantly striving to provide excellent service to you, our customers. To achieve this goal, we occasionally need information about you when you visit our site.

SFSU respects your right to privacy. When you visit ww.sfsu.edu, you may be providing information to SFSU on two different levels about your visit:

  • Anonymous statistics collected as you browse the site, and 
  • Personal information you knowingly give us. 
We want you to be aware of how we handle this information. 

Our Commitment to Your Privacy

SFSU would like to assure you that we do not:

  • Collect personal information from you unless you provide it to us. 
  • Provide or sell the names and addresses of our visitors
SFSU does:
  • Safeguard customers' information from unauthorized access. 
  • Collect, maintain and use customer information as necessary to fullfill requests for information 
  • Honor customers' requests to restrict access to their personal information via the web  (Just Contact Us). 
  • Maintain confidentiality of customer information when undertaking projects
SFSU has always valued your privacy, and we reinforce this belief throughout our organization. Your information will be protected as described unless the specific web page says otherwise. If you have further questions about our privacy policy, please Contact Us .

Information this Site Gathers/Tracks

Statistics about your visit

As you browse the site, SFSU’s web servers collect information about your visit, not about you personally. Via web server logs, we monitor statistics such as:

  • How many people visit our site 
  • Which pages people visit on our site 
  • From which domains our visitors come (e.g., "earthlink.net" or "aol.com") 
  • Which browsers people use to visit our site
  • Which site referred you to our site
While we gather this information, none of it is associated with you as an individual. We use these statistics to improve our Web site, to monitor its performance, and to make it easier for you and other visitors to use.

Organizational and Personal information you knowingly give us

Within www.sfsu.edu, you may be asked to give us personal or organizational information in order to access some services. This information may range from your ID and PAC, a credit card number, e-mail address, organization URL and mailing address. This information is recorded in secure log files and used to process your request.

Use of the Information this Site Gathers/Tracks

Your IP Address and Host Name

SFSU’s web site logs Host Names and IP addresses (when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the web content.

Information Request Forms

Our information request forms securely collect visitor's contact information and financial information (like your credit card number and other billing information). Contact information is collected and recorded if it is necessary to fulfill your request. The information that we require on our forms is only used to process your reqeust quickly and accurately. SFSU will not share your contact information.

Cookies

A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique SFSU  User ID. We use cookies to control access to SFSU custormer content. A cookie cannot be used to access or otherwise compromise the data on your hard drive. You can choose to change your browser settings to disable cookies. Please be aware that cookies may be required to complete certain functions on SFSU's site, such as phone bill retrieval.

Sharing of the Information this Site Gathers/Tracks

The information you submit on the order form is never shared with any third parties unless it is necessary to complete your request. 

Information Security

We have security measures in place to protect the loss, misuse and alteration of information under our control. When you place a request, the information you submit is encrypted using the Secure Sockets Layer (SSL) protocol unless you choose to perform the transaction without using SSL.  We recommend using SSL whenever submitting personal or private information over the internet 

Links to Other Sites 

The SFSU Web site contains links to other web sites. Please be aware that our privacy policy does not apply to these sites. 

Opt-out Policy

Our site provides users the opportunity to opt-out of receiving services from SFSU.  All clients  who wish to restrict access to their information from our database via the SFSU web site can Contact Us.  

Correcting/Update Policy

If you would like to correct and/or update your information, please Contact Us



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Last modified February 11, 2008 by the Web Team