SIMS Frequently Asked Questions

SIMS Frequently Asked Questions


  1. How do I get a SIMS account?
  2. Why can't I login to SIMS?
  3. How can I make the screen bigger?

How do I get a SIMS Account?

Complete the SIMS Accunt Request form then obtain a signature from your SIMS registration coordinator.

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Why can't I login to SIMS?

If you forgot your password or it has expired, complete a SIMS Password Change form or contact Student Systems Support and Development primarily at sims@sfsu.edu, secondary at (415) 338-SIMS.


If you tried logging in three or more times and still can't login, your account may be locked. Please contact Student Systems Support and Development primarily at sims@sfsu.edu, secondary at (415) 338-SIMS to unlock your account.

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How can I make the screen bigger?

Adjust your monitor properties (using the control panel) to have a smaller number of pixels on the screen. For example the SIMS (and all other) screens will get bigger if you change your setting from 1024x768 to 800x600.


The reason why the screens are so small at high resolutions is that they were designed for the lowest common denominator - 800x600.

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