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Using SFSU Webmail

Universities are being targeted in phishing scams. DO NOT respond to any e-mail requests for your password, PAC or any other personal information. These are phishing scams and are not from SFSU. If you responded to any of these phishing requests, sign-in and change your password immediately. If you also revealed your PAC, you should change your PAC first.

IMPORTANT
This Web-based e-mail program has been replaced by
inside SF State e-mail, a Web-based e-mail/calendaring/contact program.
It is available at http://inside.sfsu.edu.

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Table of Contents

Introduction
Accessing E-mail Using Webmail
Logging-in to SFSU Webmail
Reading Mail
Composing and Sending Mail
Setting Up the Sent Mail Folder
Working With the Address Book
Setting Up Filters
Mail Maintenance Operations

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Introduction

SFSU Webmail is a Web-based E-mail program that is available for SFSU E-mail/Internet account holders. You can compare it to E-mail programs like Hotmail, and YahooMail. It enables the user to access his/her mailbox via the World Wide Web and do most things other mail programs enable you to do. The user can manage their E-mail, even if they are not sitting at their own personal computer.

If you used SFSU's Webmail (Emumail) before September 23rd, 2003 and created folders to store messages, please visit the Moving Messages & Folders from old Webmail to new Webmail Web page for detailed instructions on converting your Webmail folders. Also, The old Webmail address book will not be available in the new Webmail. Unfortunately, there is no facility that will enable you to transfer the address book over to the new Webmail. You will have to re-create it.

 

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Accessing E-mail Using Webmail

To access your SFSU E-mail, use any of the available Web browsers (e.g., Netscape, Internet Explorer, Safari) to visit the Web address, http://webmail.sfsu.edu. Your request will automatically be redirected to SFSU's secure Webmail server, https://webmail.sfsu.edu and the SFSU Webmail Welcome screen will open.

 

SFSU Webmail is available as a secure transaction from: https://webmail.sfsu.edu. If your browser cannot establish a secure connection, you may use the unsecure connection method available at: http://webmail.sfsu.edu.

 

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Logging-in to SFSU Webmail

To login to SFSU Webmail, enter your account name (without the @sfsu.edu) in the SFSU account field, enter your password in the Password field, and click on the Log in button.
The Webmail Inbox screen will be displayed, showing the Webmail toolbar and headers of the e-mail messages that reside in the inbox. A maximum of 20 message headers will be displayed in the screen at one time.

 

 

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Reading Mail

In the Webmail Inbox, an e-mail message header will display the following information:

• a check-box,
• one or more icons
  • the icon indicates Unread message
  • the icon indicates a message that was Personally addressed to you
  • the icon indicates a Deleted message
  • the icon indicates an Answered message was
• the number of the message,
• the Date the message was sent,
• a link displaying the Sender's information (the name or e-mail address of the sender), listed under the From column header,
• a link displaying the Subject of the message, and
• the Size of the message.

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To read the contents of a message, you may point to and click on the Sender's information link or the Subject link of the message. The content of the message will be displayed in the browser window.

When you are done, click on the Back to INBOX link to return to the Inbox. You may also click on the Previous Message or Next Message arrow.

Alternatively, you may click on any one of the links for the function that you want to perform, e.g., Delete to delete the message, Reply to reply to the sender, or Print to print the message.

 

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Composing and Sending Mail

To compose a mail message, click on the Compose link, on the Webmail toolbar. The Message Composition window will appear.

Compose the mail message as in other mail programs:

1. Type the recipient's e-mail address in the To field;
2. Type the message subject in the Subject field;
3. Type the content of the message in the text portion field.
4. When the message is complete, click the Send Message button to dispatch it. The message will be sent and the Inbox screen will re-appear.

 

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Setting Up the Sent Mail Folder

To setup use of the Sent Mail folder, do the following:

1. Click on the Options link on the Webmail toolbar. The Mail :: User Options Web page will appear.
2. Click on the Personal Information link under the Your Information column. The Personal Information screen will appear.
3. Click on the Edit your identities link. The Identities screen will appear.
4. Click on the pull-down menu under the Your identities label and select the Default Identity menu option.
5. The check-box next to the Save sent mail label should have a check in it. If not, click inside the check-box to select that option.
6. Click on the pull-down menu under the Sent mail folder label and select the Use Default Value menu option.
7. Click on the Change button at the bottom of the screen. You should get the following confirmation messages:
   • The folder Sent was successfully created.
   • The identity Default Identity has been saved.

Now, when you compose a mail message, ensure that the check-box next to the Save a copy in "Sent" label has a check in it. After sending the message, you can open the Sent folder to confirm that a copy of the message that you sent is saved.

To open the Sent mail folder in Webmail, do the following:

• Click on the pull-down menu next to the Open Folder button and select the Sent folder. The Sent folder screen will then be dislplayed.

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Working With the Address Book

To create an Address Book entry, do the following:

1. Click on the Address Book link. The Address Book :: Search screen will appear, with the Search screen displayed.
2. Click on the pull-down menu next to the From label and select The My Addressbook menu item.
3. Click on the Search button. The Search Results screen will appear, displaying the Name and Email column headers for the list of address book entries.
4. Click on the Add link on the Webmail tool bar. The Add a new contact screen will appear.
5. Click on the Add Contact … button. The Add a new contact screen will appear.
6. Enter as much of the contact information in the Name, Email and other fields as you want.
7. Click on the Save button. The address book entry will be displayed.
8. Click on the Add link on the Webmail tool bar, if you want to add another contact.
9. Click on the Mail link to return to the INBOX screen.

 

To compose a mail message using the Address Book, do the following:

1. Click on the Address Book link. The Address Book :: Search screen will appear, with the Search screen displayed.
2. Click on the pull-down menu next to the From label and select the My Addressbook menu item.
3. Click on the Search button. The Search Results screen will appear, displaying the list of your address book entries.
4. Click on the e-mail address link, listed under the Email column, of the person to whom you want to send the message. The Message Composition window will open with the recipient’s e-mail address entered.
5. Compose the message as you normally do.
6. When you are done, click on the Send Message button.

 

To make the Address Book available from the Message Composition screen, do the following:

1. Click on the Options link on the Webmail toolbar. The User Options screen will appear.
2. Click on the Addressbooks link under the Other Options column. The Addressbooks screen will appear with two view windows; Available Addressbooks and Selected Addressbooks.
3. Click on the My Addressbook item listed under Available Addressbooks: to select it.
4. Click on the hand icon that points to the right. The My Addressbook item will then be moved to Selected Addressbooks: window.
5. Clink on the pull-down menu under the Choose the addressbook to use when adding addresses label.
6. Select the My Addressbook item.
7. Click the Save Options button. The User Options screen will re-appear with the Your options have been updated confirmation.

 

To create a Group list in the Address book, do the following:

1. Create an Address Book entry for each person to be added to the new Group list.
2. Click in the check-box of each person that you want to add to the Group list that you will create.
3. Click on the Select List pull-down menu and select New List.
4. Click the Add to button. A dialogue box with the prompt, Script Prompt: You are creating a distribution list will open.
5. Type in the name for the Group that you want to create. Then click the OK button. The new Group list is added.

 

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Setting Up Filters

Webmail has a filtering feature that enables the user to create rules to organize your incoming mail, sort it into folders, and delete Spam.

Creating a Filter

To create a filter to sort Spam into a folder, for example, do the following:

1. Create a Spam folder.
• Click on the Folders link on the Webmail toolbar. The Folder Navigator window will appear.
• Click on the Choose Action menu, and select Create Folder. A dialogue box will open.
• Type Spam, then click the OK button. The following confirmation message will be displayed: The folder "Spam" was successfully created.
2. Click on the Options link on the Webmail toolbar. The User Options window will appear.
3. Click on the Filters link under the Mail Management column. The Filters window will appear.
4. Click on the Edit your filter rules link. The Filters Rules window will appear.
5. Click in the Subject check-box.
6. Type {Spam?} in the Text field.
7. Click in the move message to radio button, to specify the action that you want to take place.
8. Select the Spam folder from the drop down menu.
   
9. Click the Create button. New messages will be automatically filtered.

 

Modifying Filter Options

1. Click on the Options link on the Webmail toolbar. The User Options window will appear.
2. Click on the Filters link under the Mail Management column. The Filters window will appear.

3. Click in the check-box next to the Filters option that you want.
4. Click the Save Options button to save the changes. The User Options window will reappear.

 

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Mail Maintenance Operations

Mail Maintenance Operations are tasks that are automatically performed on the mail messages in your account on a regular schedule. The default setting is to "Perform maintenance operations on login." The tasks that are performed include,

• Renaming the current "Sent" folder to a name that includes the month and year
• Deleting all old sent-mail folders more than 2 months old
• Permanently deleting all messages in your "Trash" folder older than 30 days

 

When you get this screen, click on the Perform Maintenance button or Skip Maintenance button available to you to choose the option you want.

You may change the settings doing the following:

1. Click on the Options link on the Webmail toolbar. The Mail:: User Options Web page will appear.
2. Click on the Maintenance Operations link under the Mail Management column. The Maintenance Operations screen will appear.



3. Click in the checkboxes to enable or disable the settings as you wish.
4. Enter a different value for the settings that you want to change.
5. Click on the Save Options button when you are done. The confirmation message, Your options have been updated will be displayed.

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Last Modified: 23 Oct 2007
doit@sfsu.edu