Telephone Services

TELEPHONE WORK REQUEST - Change Equipment/Features

Please complete the following form to request a change of telephone equipment.

All required fields are indicated by an *. This form is for use by SFSU Unit Telecommunications Coordinators(UTC).

Note: Complete a separate work request for each phone extension.

College Department Information
 
*College/Department:
*Contact Person Name:
  *Extension:
  * Email:
       (Please provide a complete email address- Example: doit@sfsu.edu)
 
*Authorized by (Name):
  *Extension:
  *Email:
       (Please provide a complete email address- Example: doit@sfsu.edu)
 
*User's Name:
  cc Email:
       (Please provide a complete email address(es) and separate by "," - Example: doit@sfsu.edu, telecom@sfsu.edu)

Change Equipment Information
 View: Telephone Charge Sheet


If you are changing equipment, please complete the required information.
*Extension:
*Requested Change Date:
*Type of Equipment Change:

If extension number appears on other multi-line sets as a secondary line, list extension numbers for those sets in Special Instructions section.

*Voice Mail:       If Voice Mail, Mail Box #:

Features Information
Call Hunt Group: If Call Hunt, list extension numbers in sequence:
Call Pick-up Group: If Call Pick-up, list all extension numbers:
Restriction Class Change:
Key Sheet - For DTERM Multi-line phone only

This form is for the layout of the top four rows of buttons/keys on the DTERM Multi-line phone sets. Systemwide installed features are already shown on buttons 1, 2, 3, 4, 5, and 8.


INSTRUCTIONS:

  1. Begin entering extension numbers with button 14. Number 13 will be the primary number (new line) for this telephone set.

  2. Next select "Ring" or "No Ring".

    If you want that extension to ring on this set, select "Ring". If you want that extension to not ring, select "No Ring".

When requesting Key Sheet Changes, identify all Keys. A Key field left blank on this form will be interpreted as an instruction to remove the extension appearance or feature.

picture of dterm key sheet



FWD NA
1


FWD BUSY
2


CALL BACK
3


SAVE #
4




5



6



7



8




9



10



11



12


Prime Number


13




14



15



16
Special Instructions

Authorization for Billing

Based on the Telephone Charge Sheet, the Originating College/Department estimates and authorizes an expenditure of:
$
(The Telecommunications Office will contact the Originator if costs will exceed this amount.)


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San Francisco State University

Last Modified: 3 May 2002
doit@sfsu.edu